Business Development A Full-Time
Resume:
EXPERIENCE
EP CLAIMS SERVICES (EXPRESS EMPLOYMENT)
BILLING SPECIALIST/CLIENT SERVICES
Manage account balances to discover outstanding debts or other inconsistencies. Collect all information needed to calculate bills receivable (order amounts, discount rates etc.). Check the data input in the accounting system to ensure accuracy of final bill. Issue invoices and bills and sent them to customers through various channels (mail, e-mail etc.). Issue customer account statements periodically or whenever necessary. Receive payments through various methods (cash, online payments etc.) and check for credibility. Send reminders for payments and contact customers when assigned. Update accounting records with new payments, balances, customer information etc.. Answer questions and handle complaints from customers regarding bills. Report on activity to upper management CLIENT SERVICES
Managing incoming calls from clients related to their insurance policies. Assisting customers with their inquiries about claims. Identifying and assessing customers’ needs to achieve satisfaction. Contributing to team effort by accomplishing related results as needed. Working closely with the claims departments to ensure all client needs are met.
CHRIST TEMPLE APOSTOLIC CHURCH
EXECUTIVE ADMINISTRATIVE ASSISTANT
2020-PRESENT
Recruiting and hiring staff and volunteers and overseeing their work and vacation schedules. Handling church communications and publications, creating and distributing bulletins and newsletters. Overseeing church facility maintenance and security operations. Assisting with scheduling meetings, renting church equipment and facilities, and enforcing church policies for facility use. Building and maintaining relationships with the congregation and community
YOLANDA TAYLOR-PURIFOY
EXECUTIVE ADMINISTRATOR
PROFILE
Extensively experienced,
goal-oriented Administrative
Specialist with a proven track
record for achieving excellence
and efficiency in diverse corporate
areas. Talented leader directing
highly skilled financial
management teams and
administrative staff to support
overall corporate goals and
objectives.
CONTACT
**************@*****.***
Mobile, AL
ACTIVITIES AND INTERESTS
Cooking • Catering • Decorating •
Ministering • Reading
SWAPTE
EXECUTIVE ADMINISTRATIVE ASSISTANT
2020-2022
For a staff of 15, prepared daily, weekly, and monthly reports, and maintained appointment calendars for executives. Performed basic accounting functions including books reconciliation. Audited vendor billing, corrected errors, and cured inefficiencies to yield an office savings of 8% in the first six months. Answered, screened, and transferred an average of 30 telephone calls per day. Developed office operational guidelines for staff members increasing efficiency by 27%.
RETINA SPECIALTY INSTITUTE
OFFICE MANAGER
2018-2020
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays. Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs. Helps patients in distress by responding to emergencies. Protects patients' rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Contributes to team effort by accomplishing related results as needed.
MOBILE COUNTY COMMISSION
HUMAN RESOURCES ADMINISTRATOR
2015-2018
Coordinates the administration of safety related drug testing procedures; coordinates and administers employee assistance programs; schedules and coordinates classes related to employee assistance programs; develops and conducts an employee orientation program for new employees; coordinates orientation activities with department heads; reviews existing job descriptions and recommends updates by department heads; processes human resource requests and certification lists; attends Personnel Board meetings and hearings and advises employer of board decisions and issues; serves as training representative on boards or councils; coordinates training issues and maintains employee training records for employing jurisdiction; conducts supervisory training in human resource issues and prepares supplemental materials for use by department heads; conducts post-employment interviews; informs active and retired employees of group health and life plan benefits; answers questions and completes reports relating to employee insurance, unemployment compensation and worker's compensation; advises department heads of proper procedures for disciplinary hearings; coordinates disciplinary proceedings with the legal department; monitors employee performance appraisal system to assure accuracy and timeliness; compiles statistical data regarding employment; completes surveys regarding employee benefits, wages, morale and other employee considerations; reviews education reimbursement requests; reviews claims of insurance ineligibility; completes monthly retirement reports; completes quarterly unemployment compensation reports; prepares for and implements the annual open enrollment period; plans and implements the annual health fair; processes statement of economic interest forms; performs related work as required.
UPS MAJOR MAINTENANCE – (ST MAE)
ADMINISTRATIVE SPECIALIST/MATERIALS COORDINATOR
2012-2015
Administrative Specialist: General office duties…answer telephones, Mail pick up and distribution. Maintaining all office files – general correspondence, general aircraft information, and aircraft maintenance bulletins, etc. Continuously updating the web on the Major Mx Contact List, schedule performance reports, and Major Mx finance cost. Review the Technical Data Request account once a month. Update and confirm all the manuals upon arrival of the new revision. Create the labor/ material invoice’s letter for each aircraft following review by the manager. Enter log pages/final WAN into Impacts. Keep track of the aircraft schedules. Materials Coordinator: Coordinate the movement of aircraft spare parts and prepares communication of information for maintenance personnel. Provides part support for operational requirements including 757 maintenance checks, modifications, special visits and non-routine work and SCI inventory. Provide feedback and assistance to AMDC personnel for the correction of errors. Monitor movement of AOG parts and communicates the shipping information. Monitor allocated inventory of aircraft parts and make any necessary adjustments. Review backorders and vendor supplied parts. Complete full parts audit twice a year. Reconcile audit and request warranty when and if needed. Train vendor personnel in UPS
shipping/receiving, return goods, Haz-Mat, COMAT, direct shipment and how to complete a parts tag.
EDUCATION
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION
KELLER DEVRY UNIVERSITY (ONLINE)
MAY 2002
DEAN’S LIST/2002
ASSOCIATE IN APPLIES SCIENCE
BISHOP STATE COMMUNITY COLLEGE MOBILE, AL
JUNE 1998
KEY SKILLS AND CHARACTERISTICS
Strong interpersonal & communication skills • MS Office Suite • WPM: 45 • Ability to work collaboratively as part of a team • Problem Solving • Leadership • Meticulous attention to detail • Excellent Organizational skills • Poised under pressure • Quickbooks • Oracle
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