Dora Ann Garcia
LUBBOCK, TX 806-***-**** *************@*****.***
Objective
Experienced professional with extensive management skills, sales, exceptional customer service and proving ability to build strong client relationships, looking to use these talents in a new role.
Experience
Credit Cars Office Manager 2020-2023
Transfer and register auto titles, deposit daily payments, order supplies.
Respond to daily emails from vendors
Review past due accounts
Enter customer information in Frazier system
Budget Insurance Insurance Representative 2017-2020
Build strong firm relations with customers to gain trust and confidence.
Find proper and affordable auto coverage to fit customers needs.
Enter confidential customer information into system than file appropriately.
Receive payments from customers, daily deposits
Amax Auto Insurance Office Manager 2013 - 2017
Oversee 4 agents in office, schedule accordingly to fit hours of operation.
Process daily reports and cash deposits
Keep track of office inventory, order supplies as needed
Maintain office petty cash
Education
Dunbar Struggs, High School Diploma 1991
Skills & abilities
Management
Bilingual
Customer Service and relationship building
Adaptability and flexibility in new environments