Data Entry Customer Service

Briseida Martinez

El Mirage, Az● 909-***-**** *************@*****.***

With over 25 years of professional experience, this candidate excels in roles requiring exceptional office organization, meticulous billing practices, and advanced customer service skills. Proven expertise in scheduling, meeting planning, and executing mathematical calculations ensures efficiency and accuracy in administrative tasks. The aspiration to contribute to a progressive and professional organization is evident through a commitment to continuous learning and excellence in the administrative field

Professional Experience

Arcadia Cold. Office Coordinator 2023 to Present

●Provides financial status information by preparing special reports; completing special projects as needed.

●Checks documents for validity and accuracy of information; performs mathematical calculations; records and files related paperwork and documents.

●Ensure all invoices are properly approved and coded to the general ledger.

●Perform the data entry of invoices and balancing in the accounting system.

●Maintain vendor records and vendor databas

●Process hold/release of inventory

●Review receipts/outbounds for accuracy

●Generate customer reports per customer request as needed

●Verify inventory and notify customers of potential shortages

●Ensuring electronic transactions are not failing

●Coordinate with Operations on special customer requests, expediting when necessary.

●Serve as first point of contact to resolve customer issues

●Maintain and file documentation in an organized and comprehensive way perform other duties and special projects as needed.

Next Freight Accounting Clerk/ Customer Service 2018 to 2020

Customer Service, order entry, data entry, schedule delivery appointments

Update customer with estimated delivery information and any update on shipments

Office Organization & Administration

Records & Database Management

General Bookkeeping (A/P & A/R)

Telephone & Front Office Reception

Billing, accounting assistant, print shipping labels.

filing, data entry, and all office clerical duties

Spreadsheets & Reports

Scheduling & Calendaring

Meeting & Event Planning

Filing & Data Entry

Woodrow Wilson High School Los Angeles, CA Assistant Clerk 1999 to 2001

●Performed general office duties, such as faxing, filing documents, taking messages and assisting in greeting parents, and distributing mail.

●Operated switchboard, and ordered supplies as needed.

Education

2002- General Education Diploma

Key Skills / Technology summary / certification

●MS Office (Word, Excel, PowerPoint, Access, Outlook) QuickBooks ● QuickBooks

●Excellent Written and verbal communication skills.

●Bilingual in Spanish.

●Data Entry, 10-Key Touch

●Excellent multi-line phone skills and excellent customer service

●Organizational management skills, sorting and routing all documents

●Assist H.R. Dept. with all forms I-9, W-4, and W-9

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