Human Resources Real Estate

Nichole Bailey

***************@*****.*** SUFFOLK, VA, US 757-***-****

WORK HISTORY

salesperson real estate agent at 2 Find Your Way Home Real Estate Team/ Metro Brokers of Hampton Roads June 2018 - Present (7 Years)

dream home sales purchases. I complete open houses, I speak to people about homes and legal contracts

Assist with inspectors, appraisers, mortgage brokers to assist my clients in the sales or purchases.

I complete the contracts for the buyer and sellers to abide within the laws for the sale of the properties. I can explain more in detail if needed. Branch Manager at Woodforest National Bank

November 2015 - June 2018 (3 Years)

Handled employee benefit questions, processing enrolment and termination paperwork, and coordinating coverage with service providers

Provided accurate information regarding HR policies, tools guidelines. Maintained employee information in the HRIS system and provide administrative support as necessary.

Prepared employee documentation

Supported daily efficient operation of the human resources offices. Ensured systems are updated and employee s information is accurate. Update employee records with new hire information and or changes in employment status. Inform employees about additional benefits for which they are eligible. Conducted data entry for HR transactions

Assisted human resources manager and other employees by providing support including recruiting joining.

Supported the recruitment and interview processes. Partnered with the HR Management team to ensure the execution of HR services, policies and programs and build strong relationships with all external and internal customers. Processed new hire information and distributed appropriately; scheduled new hires for processing orientation. Completed all orientations and educational training sessions Handle employee disputes and grievances in accordance with best HR practices. Explain employment benefits and general terms and conditions of employment to employees and department representatives conduct initial new employee orientation I provide leadership and coaching in meeting our daily, monthly, annual goals while providing excellent customer service to everyone. I guide my team to open bank accounts, assist our customers in loan processes, teach financial literacy classes (business and consumer), I oversee all daily activities in the branch, i.e. teller transactions, account openings, Branch capture, balancing all tills including the vault and ATM, complete audits to make sure everyone is adhering to federal banking laws and safety at all times daily and weekly tasks to prevent robberies or theft,

Achieve branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer. Keeper of the Culture, beyond a brand ambassador, able to tell the story and convey the essence of Woodforest National Bank.

Develops and leads innovative strategies to grow, retain and deepen consumer and business relationships. Proactively grow business deposits and loans through inside and outside business calling. Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, fearlessly engaging, and developing extraordinary relationships with retail partners and customers. Embraces and leads a technology driven customer experience. Lead, partner and execute a community engagement strategy with a Community Development Relationship Manager in order to be an engaged and intrinsic community partner. Inspire and lead team members to reach their full potential.

Flexibility

Human Resources Customer Service Manager Co-Manager at Price Chopper January 2000 - December 2014 (15.5 Years)

Provided leadership and guidance for all my team members merchandising budgeting, attended all safety and shrink meetings. Managed Front End Customer Service Desk Cash Sales Maintenance.

Store operations to include human resource hiring and termination of employees Analyze and react to P L period results Direct leadership over 100 employees Scheduling for over 100 team members conduct weekly and monthly leadership team meetings to ensure employee morale and to maximize sales and growth Onboarding Training of all employees within store Operate 700k + weekly sales for one of the northeast larger Supermarkets Provided leadership and guidance for all my team members Merchandising Budgeting attend all safety and shrink meetings took OSHA, Safety, money laundering, western union (just to name a few)courses and assured all teammates throughout the store completed the CBT s as well Employee evaluations Store walks and freshness checks Complied with the federal banking laws. Troubleshoot for maintenance and repaired registers, computers, power jacks, scanner scales, all POS equipment, etc.

Handled employee benefit questions, processing enrolment and termination paperwork, and coordinating coverage with service providers

Provided accurate information regarding HR policies, tools guidelines. Prepared employee documentation

Ensured systems are updated and employee s information is accurate. Update employee records with new hire information and or changes in employment status. Inform employees about additional benefits for which they are eligible. Updated and maintained all databases and critical reports. Conducted data entry for HR transactions

Assisted human resources manager and other employees by providing support including recruiting joining.

Supported the recruitment and interview processes. Partnered with the HR Management team to ensure the execution of HR services, policies and programs and build strong relationships with all external and internal customers. Processed new hire information and distributed appropriately; scheduled new hires for processing orientation. Completed all orientations and educational training sessions Handle employee disputes and grievances in accordance with best HR practices. Explain employment benefits and general terms and conditions of employment to employees and department representatives conduct initial new employee orientation Home Health Care Aide at Northeast Center for Independent Living January 1995 - January 2000 (5.5 Years)

Took care of Elderly in their homes. Showered cared for them therapy dressed took them on their errands dr. appointments, shopping, etc. dispensed medicines cleaned home maintenance, I can explain more in depth if needed.

Sales Representative at Kintner Milling Company

January 1990 - January 1995 (5.5 Years)

Collected and analyzed forage for farms and recommended feeding programs and the nutritional values to best suit the needs of the herd. Customer service in office and mill, accounts receivables, etc. I can explain more in detail upon request. EDUCATION

Luzerne County Community College - Bachelors Degree Graduated 1997-01-01

General Studies

Trehab Center Assets Program - None

Graduated 2000-01-01

Price Chopper Schooling - None

Graduated 2014-01-01

Customer service workshop management workshops W

Pearson Vue online - None

Graduated 2018-01-01

Life, Health, Annuities Licenses

Woodforest Bank online classes - None

Graduated 2018-01-01

Government regulation courses Banking and AML cou

SKILLS

Data entry, 5 years

Customer Service, 30 years

Fraud Investigations, Data Ent, 3 years

Contact this candidate