Customer Service Agent
Resume:
Curriculum Vitae Of:
TRISTIN SETH NAPIER
PERSONAL DETAILS:
NAME: Tristin
SURNAME: Napier
IDENTITY NUMBER: 030**********
DATE OF BIRTH: 07/08/2003
GENDER: Male
NATIONALITY: South African
MARITAL STATUS: Single
HOME LANGUAGE: English
CONTACT NUMBER: 067*******
RESIDENTIAL ADDRESS: 6A Thrasher place, Newlands East, Durban, 4037
EDUCATION HISTORY
SCHOOL ATTENDED: Newlands East Secondary School
SUBJECTS:
English
Afrikaans
Accounting
Economics
Business Studies
Pure Maths
Life Orientation
HIGHEST GRADE PASSED: MATRIC
YEAR: 2021
Skills:
•Computer literate: Microsoft word, Outlook and Zoom meetings
•Patience and Understanding
•Communication and Interpersonal Skills
•Adaptability and Flexibility
•Organization and Planning
•Empathy and Compassion
•Problem Solving and Critical Thinking
•Attention to Detail and Observation
•Time Management and Prioritization
Work Experience:
Name Of Business:
CCI South Africa
Position:
Customer Service: Metro By T-Mobile Representative (American Campaign)
Duties:
•Processed payments
•Handled billing and account issues
•Ensured my customers were satisfied with their services by offering technical support
•Created accounts for new customers
•Updated account information for existing customers as requested
•Offered plans and deals to satisfy my customers needs and wants
•Assisted customers with online purchases and activations
Period:
12 months
Name of Business:
Core Capital Consulting
Position:
Online English Tutor
Duties:
•Preparing and delivering lessons to improve students reading, writing, and conversing skills.
•Assigning activities to facilitate students’ consolidation of learning material.
•Tailoring my teaching style in accordance with their needs.
•Managing interpersonal dynamics to ensure that the class is conducive to learning.
•Tracking and reporting on progress.
Period:
Current position
Reference:
Chahail Naidoo
Contact this candidate