Clinical Pharmacist Customer Experience

Dr. YAT CV Mar **** Page * of *

Dr. Yasser Abdul Aziz Tashkandi

Executive Summery

With over 35 years of diverse experiences, Dr. Tashkandi have served in various positions within the healthcare sector, healthcare education, Healthcare awareness, training & self- development, in addition to mentoring and life coaching. Among the strong traits Dr. Tashkandi have demonstrated is the ability to effectively communicate with various statuses of individuals, building and leading teams to achieve the organizations’ goals and objectives, and minimize challenges in work environment. Professional Classification Consultant Clinical Pharmacist Consultant Trainer for Self-Development & Life Coach Mob. +966-**-***-****

E-mail: ***************@*****.***

Hobbies & Interests Aviation, Tae Kwon Do (4th “Master” Degree Black Belt), Horse-Back Ridding, Reading.

PROFESSIONAL REGISTRATION

The Saudi Council for Health Specialties

Category Consultant Clinical Pharmacist

Number 03-R-P-23331

Valid Thru 28 Nov 2025

EDUCATION

Jul 2020 - May 2021 Associate Certified Coach (Cert.#: ECIC-0172843) Module 1-4; Erickson International Coaching, Vancouver, BC, Canada. Oct 2006 - Jan 2012 Master of Business Administration (MBA) University of Leicester, Leicester, UK.

Dec 2006 - Jun 2011 Certified Trainer Dale Carnegie & Associates Inc., Hauppauge, NY, USA May 1996 Doctor of Pharmacy University of Maryland at Baltimore, College of Pharmacy, Baltimore, MD, USA.

Feb. 1994 “Drug Literature Evaluation” Intensive Course at Massachusetts College of Pharmacy & AHS, Boston, MA, USA. May 1993 B.Sc. of Pharmacy “Equivalent Degree” Medical University of South Carolina, College of Pharmacy, Charleston, SC, USA. Dr. YAT CV Mar 2024 Page 2 of 5

May 1986 B.Sc. of Pharmacy, King Saud University,

College of Pharmacy, Riyadh, KSA.

PROFESSIONAL WORK EXPERIENCE

Over 35 years, Dr. Tashkandi had diverse & distinct experience in hospital pharmacy practice

(as Staff Pharmacist in various areas including In-Patient, Out-Patient, IV Room, Controlled Substances, Satellite Pharmacies, Supervisor, Director of Pharmacies, Training & Teaching) & as Clinical Pharmacist in Hematology & Bone Marrow Transplantation at KFSH&RC & PSMMC. In addition, Dr. Tashkandi served in Top Management positions in hospitals (Private, Government & Private-Not-for-Profit) as well as in other Leading Healthcare Organizations, including: Dec 2019 - Present Clinical Pharmacist & Director of Training and Development, Dr. Bassam Medical Center, Riyadh, KSA.

Sep 2018 - Mar 2019 Director of Pharmacy Services Department & Care Academy, Care National Hospital, Riyadh, KSA.

Nov 2011 - Sep 2019 Assistant Secretary General for Classification & Registration (7 yr.), then as Consultant for the CEO of Academic Training (2 yr.) at The Saudi Commission for Health Specialties, Riyadh, KSA. Mar 2011 - Nov 2011 Consultant, Administrative Training & Director, Executive Master for Health Administration Program (collaborative program between KFMC and Univ of Minnesota (UMN),

Administrative Training Affairs, KFMC, Riyadh, KSA. Feb 2010 - Aug 2011 Part-Time Consultant, Quality Management, Quality Management Department, King Saud Medical Complex, Riyadh, KSA.

The main goal is to enhance awareness about CBAHI & JCI among KSMC staff, to assist in Performance Improvement Processes for various departments, and support Quality Management Director in Accreditation as well as in Change Management process. Dec 2006 - Jan 2011 Consultant Trainer, Dale Carnegie Arabia, Helped in Various programs including but not limited to “Strictly Business”,

“World Class Customer Services”, “Sales Advantages” &

“Leadership Training for Managers” Training Programs, Dale Carnegie Arabia. Riyadh, KSA.

Jul 2003 - Mar 2008 Chief of Pharmaceutical Care Department & Acting Director, then Director of Professional Services Department,

Sultan Bin Abdulaziz Humanitarian City, Riyadh, KSA. Oct 2005 - Apr 2006 Volunteer Counselor, Anti-Smoking Charity Society Riyadh, KSA. 2003 - 2008 Adjunct Clinical Assistant Professor

College of Pharmacy, King Saud University, Riyadh, KSA. July 2001 - July 2003 Chief of Pharmacy, Kingdom Hospital, Riyadh, KSA. Sep. 2001 - Sep 2003 Director, Ultimate Healthcare Professional Program Specialized Academy for Medical Training, Riyadh, KSA. 1999 – 2000 Adjunct Clinical Assistant Professor College of Pharmacy, King Saud University, Riyadh, KSA.

Dr. YAT CV Mar 2024 Page 3 of 5

Jun 1999 - July 2001 Clinical Pharmacist, Hematology & BMT Unit & Anticoagulation Clinic, Riyadh Armed Forces Hospital, Riyadh, KSA.

Dec. 1996 - May 1999 Clinical Pharmacist, Hematology & BMT Unit, King Faisal Specialist Hospital & Research Center, Riyadh, KSA. Jun. 1996 - Aug. 1996 Postdoctoral Training, Department of Pharmacy, New England Medical Center, Boston, MA, USA.

Sep.1993 - Aug.1994 Pharmacy Practice Residency, Boston University Medical Center Hospital, Boston, MA, USA.

Feb.1991 - Aug.1991 Intern-Pharmacist, Department of Pharmacy, The Medical University of South Carolina, Charleston, SC, USA.

Sep. 1986 - Jan.1991 Out-Patient Pharmacist, Controlled Substances, Quality Assurance Facilitator, & Supervisor, Unit Dose & Controlled Substances, Security Forces Hospital, Riyadh, KSA.

BOARDS and COMMITTEES

Since 1988, Dr. Tashkandi was engaged in various professional committees across KSA and beyond, including:

Jan 2020 - Jan 2023 Board Member, SPIMACO-Morocco for Pharmaceutical Industries, Casablanca, Morocco

Dec 2019 - Dec 2021 Board Member, Renal Failure Care Society (under-institution), Riyadh, KSA.

Jun 2013 - Mar 2019 Member, Healthcare Ethics Committee Health Counseling Services, Riyadh, KSA.

Apr 2013 - Sep 2019 Member, Curriculum Approval Committee, Ministry of Higher Education, KSA.

Nov 2011 - Sep 2019 Chairman, Cases Review Committee, The Saudi Commission for Health Specialties, KSA.

Nov 2011 - Sep 2019 Member, Training and Scholarship Committee, Ministry of Civil Services, KSA.

Nov 2011 - Sep 2019 Member, Executive Board,

The Saudi Commission for Health Specialties, Riyadh, KSA. Jan 2009 - Sep 2009 Chairman, Advisory Board Ertyad Training Center, Riyadh, KSA. Apr 2007 - Mar 2008 Chairman, Utilization Review Committee, Sultan Bin Abdulaziz Humanitarian City, Riyadh, KSA. 7 Apr 2005 Participated in the “Experts & Specialists Meeting” to discuss the Curriculum of the Clinical Pharmacy College of KFU, King Faisal University, AlAhssa, KSA.

Sep 2003 - Feb 2005 Member, Steering Committee for Implementation of Hospital Information System (HIS) Sultan Bin Abdulaziz Humanitarian City, Riyadh, KSA. Dr. YAT CV Mar 2024 Page 4 of 5

Sep. 2003 - Mar 2008 Coordinator, Pharmacy and Therapeutics Committee Sultan Bin Abdulaziz Humanitarian City, Riyadh, KSA.

Feb. 2002 - Oct. 2002 Member, Scientific Committee The 3rd KFMMC International Pharmacy Conference King Fahad Military Medical Complex, Al-Dhahran, KSA. Jan. 2002 - July 2002 Member, Medical Executive Team Kingdom Hospital, Riyadh, KSA. Dec. 1999 - Nov. 2001 Member, Pharmacy Practice Residency Program Committee, The Saudi Council for Health Specialties, Riyadh, KSA. Aug. 1999 - Feb. 2001 Secretary, Staff Development Committee Department of Pharmacy Services, Riyadh Armed Forces Hospital Riyadh, KSA. Apr. 1999 - July 2001 Coordinator, Doctor of Pharmacy Program Committee, College of Pharmacy, King Saud University, Riyadh, KSA. Apr. 1999 - Apr. 2000 Member, Organizing Committee “International Pharmacy Conference: Back to the Future” King Fahad National Guard Hospital, Riyadh, KSA. Sep. 1997 - Oct. 1999 Board Member, Saudi Pharmaceutical Society Riyadh, KSA. Sep. 1997 - Oct. 1999 Chairman, Scientific Research and Continuing Education Committee, The Saudi Pharmaceutical Society, Riyadh, KSA.

Sep. 1997 - Oct. 1999 Chairman, Organizing Committee “The 5th International Saudi Pharmacy Conference: Pharmacy Profession in the 21st Century”, Riyadh, KSA. SPECIAL PROJECTS

Since 1987 Dr. Tashkandi has participated in more than 30 Professional Projects (in KSA & USA) that are aimed to enhance the professional practice in the organization he worked at. TEACHING & COACHING RESPONSIBILITY

Over the past 35 years, Dr. Tashkandi have mentored & coached several individuals to help them expand their horizon and advance their skills to achieve their goals. This process is done on one-to- one basis over a period of time to ensure effectiveness by tailoring it to the individuals’ needs. PRESENTATIONS

Numerous presentations have been delivered in and out of KSA, including: Mar 2020 “Building Your Soft Skills” Workshop for Fresh Healthcare Graduates of Princess Nourah Bint Abdul Rahman University, Riyadh, KSA. Apr 2019 Workshop of “Basics of Professional Ethics in Workplace” Pharmaceutical Care Department, MOH, Riyadh, KSA.

Sep 2011 “Advanced Pharmacy-Customer Services”

Pharmacy Services Department, KFMC, Riyadh, KSA.

Jan 2009 “Leadership & Communication Skills for Pharmacists” Security Forces Hospital, Riyadh, KSA.

Jun 2007 “World-Class Organizational Culture”

Sultan Bin Abdulaziz Humanitarian City, Riyadh, KSA. Dr. YAT CV Mar 2024 Page 5 of 5

Mar 2007 “Clinical Pharmacy in KSA”

College of Clinical Pharmacy, King Faisal University, Alahsa, KSA. Mar 2006 “Career Planning”

Chamber of Commerce, Riyadh, KSA.

Dec 2005 “Time: Use it or Lose it”

Sultan Bin Abdulaziz Humanitarian City, Riyadh, KSA. May 2005 “NLP as Patient Counseling Tool”

Main Auditorium, Sultan Bin Abdulaziz Humanitarian City, Riyadh, KSA. May 2005 “Proposal: Developing Pharmaceutical Care at MOH Hospitals” General Directorate for Health Affairs - Riyadh Region, Radisson SAS Hotel, Riyadh, KSA.

PROFESSIONAL GOALS

For more than 35 years of collective experience I was engaged in healthcare practice in major institutions in KSA and USA. Teaching, Training and development, life coaching, therefore, I would like to utilize this experience in order to: 1. Help establishing advanced Healthcare services/education in KSA that can be a center of excellence globally.

2. Practice as a Senior Consultant in a large organization that will produce massive impact in KSA by providing advanced healthcare/educational service and world-class customer care. 3. Participate in leading training and self-development organization in order to create strong healthy corporate culture that will better serve our community. 4. Support Saudi organizations in expanding their members in order to provide highly developed teamwork and quality customer services.

5. Coach/mentor individuals in the process of personal development and enhance their awareness concerning major issues related to self-development and change management. 6. Participate in advancing the Training & Development practice in Saudi Arabia. References Available Upon Request

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