Product Marketing Adjunct Instructor

MARLON R. GRAVES

**** * ******** ***, ***********, MO 65804 Ph: 417-***-****

Email: *************@*******.*** LinkedIn: www.linkedin.com/in/marlonrgraves Professional Summary

Experienced multi-talented professional with over 28 years of combined education management, sales, instructional training, and product marketing experience. A transparent leader with student success k-12, post-secondary, and adult-continuing education level. Marlon Re’Sean Graves has a proven record for training and mentoring professionals to leverage their talents to produce gainful outcomes. Skills

Technical and Product Skilled

Strategic Prospecting Skills

Transparent Communicator

Self-Managed & Reliable

Teamwork Oriented

Leadership

Time Management

Conflict Resolution

Work History

CEO / Founder February 2015 - Present

TMP Professional LLC. (Online & In-person by Appt Only) Springfield, MO.

• In partnership with Good Dads Inc. also facilitate & instruct their 13-week GD2.0 and GD Development of Fathers program.

• Consult and build partnerships with local, state, and federal Adult Education programs. Building upon personal development, seeking professional certification, GED, HI-SET, and post-secondary degree completion.

• Mentor to advise positive engagement, structure, and implementation to through personal development.

• Administer and proctor TABE, ABE, GED, HI-SET & Post-Secondary Practice Assessments

• Instruct on Basic Life & Critical Thinking Skills for ages 14 to adult courses & seminars.

• Host and speak upon local, regional, and national platforms and online.

• 2015 Partnered with Parliament Tutors of South Florida to bridge Adult lead programs into Georgia, Texas, Louisiana & Missouri.

Adjunct Instructor Asst. FB Coach March 2023 – Present Springfield Public Schools / Penmac Educational Staffing Springfield, MO.

• Worked as a Behavioral Specialist with K-5 (Boyd Elementary)

• Instructed classes as needed within the Springfield Public Schools in a adjunct instructor role, K-12

• Coached Varsity Football (Springfield Central High School) as an Assistant Coach Assist Sales Manager in Training (National Management Program) Sept 2019- March 2020 Havertys Furniture (Furlough March 2020 due to Covid-19) Springfield, MO

• Sold In-store and Online products to new and existing clients.

• Reinforcing customer selections and helping them complete their room and house evaluation

• Over saw (CRM) customer relationship management system for Southwest Missouri inventory,

• Conducting prompt and professional follow-up with clients before and after the sales.

• Conducting financing assessments, delivery plans, procedures, warranties, etc.

• Coordinating delivery between customer and distribution center.

• Maintaining knowledge of current furniture styles and products. Vacation Ownership Consultant Apr 2018 – September 2019 Wyndham Destinations Branson, MO

• Promoted to onsite Online Sales Coordinator to drive new sales and marketing promotions February of 2019.

• Exceeded expectations of 81% over six-month corporate sales and marketing campaigns. (i.e.. Wyndham One and Wyndham Rewards programs.

• Sold and Negotiated contract agreements between owners per previous property acquisitions to clarify benefits earned, missed, or declined over the term of ownership.

• Saved over $1,300,000 for clients within the first associate year by researching, implementing cost-saving initiatives while creating fresh new approaches through client cost- analysis, via Wyndham Rewards, Plus Partners, and Wyndham Perk Savings campaigns. Senior Delivery Attendant (Contracted) November 2017-Dec 2019 Haverty’s Furniture / People Ready Staffing Springfield, MO.

• Co-coordinated delivery between customer and distribution center.

• Conducted Furniture Installation and inspections for residential & commercial moves by assignment.

Adjunct Instructor - TRIO / Upward Bound Feb 2017 - Aug 2018 Missouri State University Springfield, MO.

• Taught ACT (American College Testing) preparatory classes in English Composition and Writing, College Math, Science Reasoning, and Critical Thinking Concepts to 1st generation college-bound high school juniors & seniors via federal funded TRIO / Upward Bound program.

• Collaborated closely with Director of Education - TRIO / Upward Bound program to improve ACT pre-test scores by 24-40% over an 8-week course for 1st generational pre- college students.

Private Tutor – Independent Contractor Feb 2013 – March 2016 Parliament Tutors Miami, Florida.

• Private tutor to college preparatory, post-secondary and graduate students for South Florida Tri- County area of Miami-Dade County, Broward County & Palm Beach County.

• Conducted Educational assessments to determine level of need. Instructional Manager Dec 2013 - Sep 2016

Miami Dade College (School of Continuing Education & Professional Studies) Miami, FL

• Instructional Manager – (May 2015 - Jan 2016) Instructed, lectured, conducted discussions, and gave presentations through Adult Basic Education, General Education Development Courses & Professional wrote and develop course work to adult students @MDC North Campus and MDC West Campus - Everglades Correctional Facility Re-Entry Program.

• Adjunct Instructor (Dec 2013 – May 2015) ABE-GED: School of Continuing Education & Professional Development instructor.

• Approved department course approvals and attendance reports for over 1,700 students.

• Maintained 83% pass rate, 76% retention rate, and 84% attendance rate.

• Conducted IEP (Individual Education Plan) skills assessments and uncovered performance gaps.

• Department Liaison - cultivated partnerships with local vocational training programs during and post- graduation i.e., Insight LLC., The city of Miami Gardens, and MDC Technical & Education programs for job placements.

• Achieved a 74.7% success rate from completion of diploma to job placement. License Crisis Counselor (Contractor) Aug 2013 - Sep 2015 Chrysalis Health (Part-time) Fort Lauderdale, FL.

• Work directly with at-risk population, providing structure and supervision to Special Risk Groups as SED (Supervisor of Education). 19

• Implement Individual Education Plans (IEP) per adolescents needs ages 16-19.

• Observe adolescents for side effects of medications and behavior management.

• Attend treatment team meetings to provide outcomes and adjustments within the group home.

• Interact and share observations with clinicians on the child’s responses to the IEP.

• Complete daily reports and reports to SED and onsite director. Special Accounts Manager / Trainer Dec 2008 - Feb 2013 Purdue Global University - Online Fort Lauderdale, FL

• Trained instructors nationally in person and via online (Blackboard) initiative to complete Ed-Tech Certification for independent Colleges & Universities formally known as Kaplan Test Prep (Coral Gables, Fla.)

• Sr. Education Consultant – Masters Division (2009-12) Recruited potential master students and provided subject matter expertise on all master’s degree of Education courses provided. Promoted to Special Accounts Manager – June 2011.

• Education Consultant (2008-2009) Recruited potential Associate, Bachelor students’ degree-oriented programs toward completion.

• Maintained performance metrics of 77% application to start rate, 81% retention rate, and 78% graduation rate for students who completed over 50% of course degree work.

• Created training documentation, and conducted supervised team workshops addressing discovery questions, techniques, relationship building, and closing strategies.

• Collaborated with Instructors and Academic Advisers to determine PFS (Plan for Success) plans to keep students on track to graduate.

Promotions & Marketing Coordinator Assistant Producer - Programming Dec 2006 - May 2016 Cox Media Group - Miami (PM Contractor) Fort Lauderdale, FL

• Planned and carried out successful marketing events with remote appearances as the team lead of promotions & marketing teams.

• Social Media Content Producer WHQT, WEDR, WFLC, and WFEZ (Miami, Fla.) Increased web tour flow from avg 20,507 web visits to 1,063,198 combined visits from 2011-2014. Reached goal 4x over expectancy.

• Tracked and reported on marketing campaign responses.

• Composed daily posts for social media and created both visual and digital presence for CMG- Miami on all social medial platforms. Built online listening platform and app from 56k followers to 783K followers from 2008-2012.

• As Assistant Producer and panel contributor to shows content WHQT / Hot105fm "Hot Talk" with Chief Jimmy Brown 2007-2013. Program Asst… Tom Joyner Morning Show.

• Voiced Over Specialist for selective projects for CMG clients as needed for advertisement & marketing purposes.

Interim Asst Director of Admissions Jan 2005 - Mar 2007 Sanford Brown Institute Fort Lauderdale, FL

• Promoted to Interim Assistant Director of Admissions over Medical Assisting, Medical Billing, and Massage Therapy during relocation of Fort Lauderdale Campus. (12/2005-8/2006) *Responsible for re- entry admissions of students who were relocated due to Hurricane Wilma damage. Successfully, retained 83% of students back into the desired program of choice.

• Senior Enrollment Coordinator for allied health students into Medical Assisting, Medical Billing, Massage Therapy, Surgical Technician, Cardiovascular and Diagnostic Programs. Until promoted to Interim Asst Director of Admissions.

Enrollment Counselor II Mar 2003 - Jan 2005

University of Phoenix Fort Lauderdale, FL

• Enrolled prospective students into associate, bachelor, and master’s degree programs.

• Met all recruitment metrics with a 91% overall performance grade.

• Achieved and awarded TOP EC Award of The Month May, June, September 2003, January - March 2004, and June 2004.

• Promoted from Enrollment Counselor to Enrollment Counselor II / Presenter July 2004.

• Received University of Phoenix: Brand Ambassador Award (for Community Engagement) Jan ’04 Business Development Account Manager December 2001 – March 2003 Bally’s Total Fitness North Miami Beach, FL

• Acquired new group accounts with potential clients while developing community partnerships. Major Clients: NMB Chambers of Commerce, North Miami Small Business Association, MDC-Teachers Union, MDC-Fire Fighters Association, MDC-Football Coaches Association, MDC-United Teachers Association.

FCAT Area Coordinator Instructor Coach May 1997 - Jan 2003 Miami Dade County Public Schools – Miami Central High School Miami, FL

• Oversaw day-to-day pre and after school operations for in-school tutoring, including managing pre and post curriculum implementation for all pre and post school activities. Proctored FCAT (Florida Comprehensive Achievement Test) for preparatory sessions with 11-12 grade students as assigned.

• Conducted 4-week level training among staff and instructors at Miami Central High School from HSCT

(High School Comprehensive Test) transition to FCAT (Florida Comprehensive Achievement Test).

• Initiated new learning strategic methods, testing strategies, and promoting total student lead comprehension workshops to curve learning time to fit the student’s needs.

• Taught remedial English and math courses to at-risk students who tested below grade standards.

• Adjunct Certified Instructor (District Substitute) to area middle and high schools as needed from 1997- 2001 prior to promotion to FCAT Area Coordinator.

Recruiting Coordinator Instructor July 1995 - May 1997 Baker University Baldwin City, KS

• Recruiting Coordinator & Asst FB Coach Fall ‘95 - Spring ‘96 -*Covered (Kansas City Metro, St. Louis Mo, Central Missouri, and NW Ark.)

• Advisor to all Junior College Student-Athletes transfers.

• Collaborated with Admissions & Athletic Director, to meet recruiting needs in urban areas KC, Ks/ Mo. Topeka, Ks & Wichita, KS. Metro area. (Note: Hired as Graduate Asst. to Admissions Director as Minority Admissions Coordinator till promoted to Recruiting Coordinator (Athletics)

• As Minority Admissions Coordinator - partnered with Director of Admissions to spearhead and achieve a minority student admission goal of 11% by Spring 1997 from 4% Spring 1995. Achieved our goal by 200%, through the NEXT-DOOR initiative in Kansas City, Lawrence, Ks., and Wichita, Ks. metro areas from Spring 1995 -Spring 1996. Expanded NEXT-DOOR initiative into Tulsa, Ok in 1996, partner with Tulsa, OK area high schools Booker T. Washington and Tulsa East High School due to Baker University Alumni chapter.

• Partnered with INROADS a Business & Technology youth advance internship placement program for minority high school students. to provide site instructional courses in areas of computer science, business strategies and concepts as well advance college writing.

• Adjunct Instructor – Instructed Health & Physical Education courses 103, 105 and 203 as needed thru the BU Athletic Department from Fall ’96-Spring’97. INROADS Resident Program Director July 1995 – August 1995 Baker University Baldwin City, KS

Oversaw day to day needs for oncoming senior students of Blacks, Hispanic/Latinos, and Native American Indians native decent from the KC Metro Area of MO/KS. During the 8-week summer residency program held on the campus of Baker University (Ks); coordinated students’ academic development and affairs in areas of business, marketing and finance. Each student completed an entrepreneurship program in top fashion to continue onward into internship programs like (Coca-Cola Inc., Hallmark Inc., Johnson & Johnson, BET, General Mills Inc.) their freshmen year of desired colleges. Education

High School Diploma 1991

Central High School Springfield, Mo.

Associate of Arts: Business Administration 1992

Kemper Military School & College Boonville, Mo.

Bachelor of Science: Sociology Psychology 1995

Minor(s): Physical Education & Finance

Baker University Baldwin City, Ks.

Master of Science: Higher Education Administration Focus: Student Success & Leadership 2012

Walden University Minneapolis, Mn.

Certifications & Awards

Leadership Springfield Class 43

NAACP Community Award 2021

Member - National College Testing Association (NCTA) 2013 - Present Certified Testing Proctor: CTB / McGraw Hill: GED TABE 9/2014 – Present Brand Ambassador Award: Community Engagement (University of Phoenix) Jan ’04 Father of the Year Award: Trayvon Martin Foundation 2015 Miami Dade County Public Schools: Image Awards Recipient / Athletics- Coaching) May 2001 Volunteer

Member: Sigma Nu Lambda Chapter of Alpha Phi Alpha Fraternity Inc. March ’23 - Present Member: Police Civilian Review Board. Springfield, MO. Feb 2022 - Present Board Member Facilitator: Good Dads Inc. Springfield, MO. Sep 2021 – Present Vice President – to – Board Advisor: A Girl Like Me Network, Springfield, MO. Dec 2020 – Present License Minister: New Hope Missionary Baptist Church: Springfield, MO. May ’2021 - Present Member: CCAG (Chief of Police Community Advisory Group) Springfield, MO. April 2017-Feb 2022 1st Vice President Chair – Legal Redress Committee: NAACP Springfield, MO. Jan 2016-Nov 2018

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