Customer Service Sales Associate

TD

TAKAISIA DRAUGHN

**********@*****.*** 252-***-**** Rocky Mount, NC 27809

I'm Takaisia, I am 24 years and I'm hard working at my jobs. I enjoy learning new things because knowledge is power. I am a Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. I'm a Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Program Support

Preparing reports

Management Support

Workplace Safety

Cash Handling

Record and File Management

Practice Management

New Hire Training

Decision-Making

Sales expertise

Work Planning and Prioritization

Flexible Schedule

Customer Service

Computer Skills

Time Management

Walmart Tarboro, NC

Walmart Associate

07/2022 - Current

Helped customers locate items within the store using the inventory system. Ensured compliance with company safety regulations at all times while on the job.

Developed and maintained relationships with clients and vendors. Also traveling to different stores in the district to help with their inventory and remodeling

Organized backroom areas to maintain a clean and organized work environment.

Trained new associates on store operations, policies, and procedures. Operated equipment such as scanners and scales correctly during checkout process.

Collaborated with other departments to ensure successful product launches.

Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current. Watched for and recognized security risks and thefts to prevent or handle situations.

Prepared merchandise for purchase or rental.

Computed purchases and received and processed cash or credit payment. Described merchandise and explained use, operation and care. Macy's Raleigh, North Carolina

Associate

02/2020 - Current

Provided customer service support for inquiries, complaints, and returns. Collaborated with other departments to ensure successful product Summary

Skills

Experience

launches.

Developed and maintained relationships with clients and vendors. Organized backroom areas to maintain a clean and organized work environment.

Conducted inventory checks to ensure accuracy of shelf stock. Managed multiple tasks simultaneously while maintaining attention to detail.

Helped customers locate items within the store using the inventory system. Operated equipment such as scanners and scales correctly during checkout process.

Performed cash register functions accurately and efficiently. Handled incoming calls from customers regarding orders or other inquiries.

Identified opportunities for process improvement and cost savings initiatives.

Maintained knowledge of sales and promotions, return policies and security practices.

Organized store by returning merchandise to proper areas and restocked displays.

Fayetteville State University Fayetteville, NC

Associate of Science in Information Technology

Expected in 08/2027

Education and Training

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