Sales Representative

CAROLINE WANGUI KABUCHWA

070******* ****************@*****.***

PERSONAL STATEMENT

I am a dynamic, enthusiastic, result oriented fast-learner who is self-driven and passionate about business development. I am a graduate of Bachelor’s Degree of Commerce. I am highly rational and possess good negotiation, communication, and customer-supplier relationships skills. These skills were greatly developed while working at Mastermind Tobacco Kenya Ltd and Menengai Oil Refineries Ltd. I seek to work in a fast growing environment where I can implement new business development strategies in order to boost sales and contribute to long-term business growth.

KEY ACCOMPLISHMENTS

I have developed and sustained good working relations with distributors leading to improved communication, higher sales volume, and a significant reduction in stock shortages.

I was recognized and rewarded as the leading sales representative at Mastermind Tobacco Kenya Ltd in the country on several occasions.

I grew sales volume in Gatundu region by over 35% while working as a sales representative.

I managed to reduce contraband products in the market through training, product promotion, and collaboration with trading partners, consumers, and government agencies. SKILLS AND COMPETENCIES

Negotiation and persuasion - Competent in negotiating with potential clients in a positive and cost-effective way.

Communication and Interpersonal skills - Able to communicate, present, assert and speak to all stakeholders involved and cold call clients.

Organizational skills - An organized and thorough approach to work, ability to complete projects from start to finish, managing time and tasks effectively.

Financial analysis and reporting – Able to draw company financial reports and analyse to decipher the true meaning of those statements.

Ability to work in a multi-cultural environment.

Highly innovative and strong problem-solving skills.

Ability to make quick decisions in a fast-paced environment and meet deadlines. RELEVANT TRAINING

July 2018 - First Aid and Fire Fighting Program

November 2018 - Occupational Health and Safety

EDUCATION AND BACKGROUND

January 2017 – May 2017 Karatina Business College Certified Public Accountants – Section 2

September 2013- April 2016 Kenyatta University

Bachelor of Commerce – Finance Option

February 2008- November 2012 Ngaru Girls Secondary School Kenya Certificate of Secondary Education

WORK EXPERIENCE

February - July 2024 Senior Sales Representative MENENGAI OIL REFINERIES LTD. Duties and Responsibilities

Actively engaging with customers to understand their needs and providing tailored product solutions, enhancing customer satisfaction and building long-term relationships.

Executing sales strategies to achieve company targets, including up-selling and cross- selling products, which contributed to overall sales growth.

Conducting regular stock reconciliations to ensure inventory accuracy, coordinating with warehouse teams to verify stock levels and resolve discrepancies, thereby ensuring optimal stock availability.

Staying updated on product features and industry trends, and assisting in training new sales staff on product offerings and effective sales techniques, ensuring a knowledgeable sales team.

Preparing sales reports and analyzing sales data to identify market trends and areas for improvement, providing valuable insights to management for strategic decision- making.

March 2023 – Jan 2024 Distributor Development Supervisor MASTERMIND TOBACCO KENYA LTD Duties and Responsibilities

Building and maintaining good relations with distributors in the assigned region.

Growing the width and depth of distribution within the allocated territory by developing the sales capability of the distributors within their organizations.

Training of the sales team and trade partners and ensuring that everyone is aligned with the organization’s internal control procedures.

Conducting brand promotion in consultation with the distributors.

Conducting and chairing all sales meetings with the sales team.

Ensuring optimum stock levels and maintained to avoid stock shortage in the market.

Preparing daily, weekly, and monthly performance reports to facilitate decision making by the senior management.

Devising strategies and techniques necessary for achieving sales targets.

Providing learning and improvement feedback on the execution plan to Regional Sales Manager and the organization’s senior management.

August 2019 – February 2023 Sales and Marketing Officer Mastermind Tobacco Kenya Ltd

Duties and Responsibilities

Maintaining good customer relationships with the company’s retailers and wholesalers.

Establishing business development strategies to grow the company’s customer base and overall revenue.

Developing and implementing marketing campaigns and promotions.

Conducting market research to determine customer feedback about the company’s products

Participating in field sales as a sales representative. June 2018 – July 2019 Finance and Administration Assistant Wish Kenya Private Ltd – Macadamia Processing Company

Duties and Responsibilities

Maintained, updated production records and processing contracted employees’ payments.

Coordinated timely dispatch of kernels and participated in market research which led to increase in production.

Ensured that all employees complied with the organization’s policies which led to high performance of the employees in the organization.

September 2017 - November 2017 Ragati Tea Factory Company Ltd Internship Accounts Department

Duties and Responsibilities

Reconciliation of debtors and creditors ledger.

Remittance of employee statutory deductions.

Processing of casual employees payments.

Management of petty cash.

April 2016 - August 2016 Amme Management Ltd Accounts Department Duties and Responsibilities

Negotiating lease and rent agreement

Collecting deposits and rent

Liaising with tenants

INTERESTS

Self-learning on various topics to gain knowledge, for instance current research is on creative thinking.

I am an ardent reader of inspirational and motivational books of life that help mecreate a positive and optimistic impact in life.

REFEREES

Available upon request

Contact this candidate