Support Specialist It

Rahat Chowdhury

************@*****.*** Mobile: 973-***-****.

SUMMARY:

Strong business experience and knowledge of Telecommunication, Insurance, and Finance domains for more than 6 years.

Certified Tester Foundation Level-ISTQB

Extensive knowledge on writing Test Plans, Test Strategies, Test Cases, developing and maintaining Test Scripts, enhancement of Test Scripts, and documenting all phases of QA process.

Investigated the application server logs during the code deployments in QA and Production environments and provided feedback to the developers.

Well-versed with various types of Testing such as Smoke, Functional, Integration, System, Regression, Performance, User Acceptance Testing (UAT), and Data Base Testing.

Experienced on ALM, JIRA, Service now to assign/manage the tasks. Expert on test activities using Zephyr and defect tracking using Atlassian JIRA.

Worked on Agile, Kanban and Waterfall Methodology.

Validated the backend in the SQL databases. Having experience on complex SQL queries to access data from multiple tables using joins to perform Database testing in Oracle and SQL server platform.

Performed Automation testing using Selenium-Cucumber (BDD) framework using Java and using Page Object Model (POM).

Experienced in implementing Behavior Driven Development (BDD) Framework by writing Gherkin language using Cucumber tool, as well as Scenarios, Scenario Outlines, Feature Files, and Step Definitions.

Experienced in generating Automated Test results using Cucumber HTML reports / Extent reports and JSON format reports with attached screenshots for failed scenarios.

Successfully automated the Test Cases using Java, Selenium, JUnit, Cucumber, TestNG, and Postman.

Expertise in different IDEs (Integrated Development Environment) such as IntelliJ IDEA, Eclipse and PyCharm.

Experienced in developing and maintaining Automation Framework with a good understanding of different Frameworks like Data Driven, Keyword Driven, and Hybrid Automation Frameworks.

Hands-on expertise testing Android and iOS Mobile Apps test scripts using XCode and Appium.

Extensive Experience of web Service SOAP and REST API testing using SoapUI, Postman, Rest Assured.

Expert on unattended execution using Continuous Integration (CI) tool Jenkins.

TECHNICAL SKILL:

Software Testing Tools:

Selenium WebDriver, TestNG, Cucumber, Rest Assured, Postman, JIRAA, Zephyr, JMeter, BlazeMeter.

Databases:

Oracle 10g/11g, Microsoft SQL Server, MS Access

Languages:

JAVA, JavaScript, C#, HTML, XML, SQL, Gherkins

Development Tools:

Eclipse, NetBeans, Visual Studio, Oracle SQL Developer, TOAD, Maven, Git, Jenkins

Operating Systems:

MS-DOS, Windows, Mac OS, Mobile, Linux

Comcast, NY.

Sr. QA Automation Engineer

December 2021 – Present

Responsibilities:

Experience in understanding Business Requirement Specifications, Design documentation, Test Strategies, Test Plans, and User Acceptance Criteria, and implementing them into Test Cases and Test Scenarios.

Responsible on test approaches for various testing strategies like Functional, System, Regression, Usability testing for manual and automation.

Executing QA Testing utilizing Test Management and Defect Tracking tools such as Jira and Zephyr.

Developed Test Plans and Test Cases, Test Scripts to perform Functionality, Integration, System Testing and Regression Testing.

Executed Smoke, Functional, System, Integration, End-to-End test cases for Web-based applications.

Performed Back-End Testing by writing SQL (PL/SQL) Queries for data validation in SQL Developer and utilizing JDBC connection for Automation purposes.

Created and maintained Automation Framework based on Behavior Driven Development and implemented Java OOP concepts, Selenium WebDriver, Cucumber, Junit, and Page Object Model design pattern.

Developed Cucumber BDD Feature files using Gherkins and automate them using Selenium and Java.

Experienced in generating Automated Test results using Cucumber HTML reports / Extent reports and JSON format reports with attached screenshots for failed scenarios.

Performed API Testing to validate endpoints and proper JSON/XML structure using Postman and REST-Assured applying Get, Post, Put and Delete methods.

Implemented Swagger API for documentation purposes as well as code generation and Test Case generation.

Used Continuous Integration Tools (Jenkins) for automation script run on a nightly basis and to provide quick feed back to the developer.

Pfizer, NY

September 2019 – November 2021

Software Test Engineer

Responsibilities:

Developed test plans and test cases based on the Requirement, and Design documents

Log, track, and verify resolution of software and specification defects, documenting all phases of QA process using Atlassian JIRA.

Worked with multiple applications interfaces to support testing of primary application

Analyze, test, and certify application specific software and performed variety reviews of business requirements and functional specification documents.

Performed Manual testing for the Functionality, GUI and regression.

Developed automation framework with Selenium WebDriver using Java, TestNG, Maven,

Cucumber, and Page Object Model

Maintained Smoke Test Suite and Regression Test Suite by debugging and handling Selenium synchronization problems using Explicit & Implicit waits.

Executed Parallel Browser Testing on various machines using TestNG and performed Cross-Browser Testing.

Maintained the Selenium & Java automation code and resources in source controls over time for improvements and new features.

Developed codes using Object Oriented Programming (OOP) concepts using Java.

Performed Database Testing to assess the accuracy, validity, and integrity of data using SQL IntelliJ and Java Database Connectivity (JDBC) MySQL.

Extensive Experience of web Service SOAP and REST API testing using SoapUI, Postman, REST Assured.

Used Maven for Project building and Git for version control.

Applied test automation framework on CI/CD process using Jenkins.

JPMorgan Chase, NY.

July 2017 – August 2019

QA Analyst

Responsibilities:

Worked closely with development staff to resolve the defects and Testability issues throughout STLC.

Clearly and accurately report and assign bugs using bug-tracking tool JIRA.

Creating detailed Test Plans, Test Cases and reported Defects by executing it.

Performed Restful API testing using Rest Assured, TestNG, and Maven.

Mapped requirements to Test Cases and Test Cases to Requirements Traceability Matrix

Performing Black Box, Regression, Functional, smoke and System Testing.

Involved in Release support - Release to QA, involved in environment setup, testing the release process

Prepared the gap analysis document by analyzing both the requirement specification document and design specification document.

Tracked and logged defects and coordinated meetings with developers and business analysts to prioritize the bugs and bugs fixing.

Performed manual testing to check the functionality of the application.

Developed test automation Framework from scratch using Cucumber and Selenium WebDriver that implements Page Object Model (POM), Cucumber feature files.

Wrote and executed the SQL Queries in Oracle SQL Developer to test for the data validations and other business functionality such as required fields, data formats, duplicate rows, and data integrities.

Education: Ba Hons In Information and Technology.

Stamford University, Bangladesh. (2016)

Certified Tester Foundation Level

ASTQB - ISTQB in the U.S.

Status in USA: US Citizen

Reference: On Request

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