Mark Flores, SPHR
******.****@**.*** 442-***-****
www.linkedin.com/in/markflores
HR professional with expertise in leading recruitment efforts, aligning talent strategies with business goals, and developing policies to enhance organizational effectiveness. Proven ability to drive results, ensure compliance, and deliver tailored hiring solutions for specialized roles in Life Sciences, Engineering, and Banking & Finance.
Advanced ATS/HRIS Comprehension: Greenhouse • Brassring • ICIMS • Smart Search • Hodes IQ • Sigma & Sigma Lite• PeopleSoft • Taleo • Jazz HR • ADP • Lawson • Lever • Paycor • Dayforce • Lever • ADP Recruiting Module
WORK EXPERIENCE
1099 HR Consultant- CLIENT LIST: available upon request Feb 2018 –Present
Conduct candidate screening and assessment across multiple platforms (LinkedIn, Indeed, Glassdoor, and Zip Recruiter) while actively sourcing and building a pipeline of qualified candidates using LinkedIn Recruiter, Google Chrome Extensions, and Boolean searches.
Collaborate closely with hiring managers and manage the Candidate Experience efficiently with or without an Applicant Tracking System. Worked closely with marketing departments to brand companies, especially those that were startups.
Develop and recommend Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to leadership.
Leverage search tools to proactively source exceptional talent in specialized areas such as Scientists, Statisticians, Engineering, Manufacturing and Project Management professionals.
Conduct pre-screen phone interviews to obtain valuable insights on compensation expectations and behavioral traits.
Offer guidance to clients by sharing market intelligence, including talent availability, market salary trends, and feedback from the market.
Maintain proactive and productive communication with candidates, managers, and external recruitment agencies, addressing inquiries promptly and professionally regarding the organization's recruitment processes and opportunities.
Write job descriptions, job classification and position allocation, use compensation and market surveys to build salary ranges among job families.
Perform Organizational structure and staffing analysis.
Design, code and launch company web sites and ATS systems.
General Atomics Aeronautical Senior Recruiter May 2016 – Dec 2017
Managed the recruiting process for the Finance and Accounting Department (600 FTE), with direct reporting to SVP of Finance. Supervised and trained and subordinate staff.
Worked on a cross-functional team to develop an in-house training program for Project Control Analysts.
Participated in social networking channels to boost engagement and actively sourced and pipelined qualified candidates using LinkedIn Recruiter and ATS as CRM (Brassring) to increase applicant flow.
Completed comp analysis reports, analyzed internal equity, provided recommendations on offers, responded to counters, arranged relocation packages.
Salk Institute for Biological Studies Sr. Human Resources Business Partner March 2013 - Apr 2016
Recruiter/Workers Comp Administrator Jul 2010 – March 2013
Hired as the sole Recruiter (850 FTE’s with 50 active labs), was promoted to Sr. Partner in 2013 to lead and supervise two significant HR programs: Talent Acquisition & Worker's Compensation as well as act as SR. Business Partner for half of the departments in the organization. Oversaw daily HRBP operations encompassing onboarding, terminations, final paychecks, exit interviews, and extensive HRIS data entry.
Streamlined the hiring process by helping design and launching an in-house created ATS, enhancing efficiency and providing a seamless experience for both applicants and hiring teams.
Reimagined workflow hiring practices, ensuring the organization's adherence to regulatory requirements throughout the entire hiring process, and gave the organization a refreshed online branding, in order to make Salk an Employer of Choice for non-science candidates.
Conducted monthly onboarding.
Branded Salk on LinkedIn and all social media.
Twice was awarded “Directors Check” off cycle bonuses for stand out work and being an informal leader.
Prudential Recruiting Manager Aug 2009 – Jul 2010
Directed the recruiting and hiring of new sales associates.
Delivered bi-weekly informational presentations to interested applicants.
Developed and implemented new hiring practices that exceeded company goals.
Participated in weekly senior management meetings utilizing interpersonal and data driven problem-solving skills to address recruiting needs.
Mission Federal Credit Union Senior Recruiter Jul 2007- Jan 2009 (RIF)
Developed and implemented recruiting strategies that resulted in improved productivity, efficiencies, retention and ROI.
Analyzed workflow bottlenecks where recruiting programs and services were slow, and leveraged social media and public events to maximum efficiency; developed and drove strategies that aligned recruiting and training cycles.
Within a 1-year period processed over 9000 applications, reduced turnover 40% and reduced days to fill down to 27 days.
Prepared and managed a recruiting budget of 120k; prepared budget proposals for approval to the Executive Team.
Completed and launched an ATS migration of Smart Search, and had daily maintenance responsibility; designed and deployed an internal employee transfer log using MS Access.
Express Personnel Staffing Agency Senior Recruiter Sept 2005-May 2007 (RIF)
Developed, coordinated and executed successful recruiting programs for administrative, biotech and government positions
Managed Internet recruiting sites for sourcing and screening candidates from seven (7) different Internet sites as well as referrals and networking events.
Working for the Department of the Treasury, sourced, scheduled and conducted candidate interviews, made recommendations based upon specific specification criteria.
Researched, wrote and replied to large RFP responses for federal contracts.
Palomar Pomerado Health Senior Recruiter Feb – Sept.2005
Specialized in recruiting RN staff for Palomar and Pomerado Hospitals, carrying over 380 requisitions per month.
Directed and managed the recruitment processes for all Clinical Outreach and Allied Health positions.
Appointed as lead person responsible for the selection of a new ATS system that fully integrated with new website’s look and feel, as well as provided the functionality required by the hospitals.
County of San Diego
Human Resources Analyst (2002-2005)
Conducted job recruitments for health and social services departments; conducted class and compensation studies; wrote or amended job descriptions; used WRIPAC short method to conduct job analysis.
Internet Advertising Coordinator for 20 recruiters representing 1200 classifications.
Actively participated as a member of the Countywide Diversity Advisory Committee, representing 18,000 employees.
Collaborated on the implementation and migration of an ERP ATS system.
Regional HR Manager (1999-2002)
Performed the duties of an HR Manager for 600 employees in two (2) geographic regions in North County (Valley Center to Oceanside). Managed these regions through events such as 9/11 attack, insuring the “Continuity of Government”.
Implemented FMLA employee leaves of absence with lead responsibility over performance management initiatives.
Conducted interactive process with ADA candidates as well as overseeing implementation of the ADA policy.
Led employee relations activities, including managing all levels of discipline, including termination (SKELLY).
Conducted investigations of employee wrong doing; supervised subordinate professionals and payroll staff.
Developed and implemented the County’s first wellness pilot program, with the intent of saving the organization thousands in healthcare costs.
EDUCATION AND PROFESSIONAL DEVELOPMENT
B.A. in Public Administration San Diego State University
Leadership Academy UCSD
Certifications: PHR Certification SHRM-CP Certification SPHR Certification (Current)
Languages: Bilingual/Bicultural: Spanish
CORE COMPETENCIES: HR Management & Operations • Program & Policy Development and Implementation • Talent Management • Staffing Services • New Hire Orientations • Full Cycle Recruitment & Retention • Strategy Development • Metrics Reporting • Skills Assessment • Candidate Sourcing • Competency-Based Behavioral Interviewing • Applicant Tracking Systems • HRIS • HR Consulting • ATS Migration and Implementation• Background Checks • Workers Compensation • Onboarding • Classification and Compensation • Employee & Labor Relations