General Manager Business Development

Jeff Brown

Atlanta, Ga. ***** 770-***-**** **************@*****.***

Qualifications

Dynamic, competitive automotive management professional with over 20 years experience in retail automotive. Imaginative and innovative individual with proven track finance, operations management, sales, advertising, marketing and new business development skills. Broad-based experience in corporate, retail and wholesale automotive environments. A history of significant profit, volume and customer satisfaction achievements, which illustrate the ability to combine cost control, revenue growth and process improvements through effective staff training and motivation.

Profile

Core Competencies

Operations Management

Corporate Sales

Hi Volume Sales

Strategic Planning

Profitability

Improvement

Finance

Budgeting

Team Building

Staff

Development

Dealership Management

New/Used Vehicles

Advertising/Marketing

Retail Site Development

Market Analysis

Professional Experience

2024 to 2024 Pitney Bowes Atlanta, GA

Sorter

Sort in coming mail.

Operate

2013 to Present Elegant Glo Cleaning Service Atlanta, GA Co-owner

Specialize in home and office cleaning and renovation. Painting interior and exterior of homes. Pressure washing homes. Removing and laying laminate flooring. Drywall repair and replacement. Hanging light fixtures, cleaning gutters. Giving estimates on all jobs. Doing financials. Advertising. Running the daily business of operating a business. 2015 to 2023 Landmark Dodge. Morrow, GA

Sales Rep

Contact, meet and assist customers on their pending auto sale. Do a credit application and submit it to the lender. Explain the benefits and features on a particular vehicle. Test drive vehicle with the customer. Do a thorough vehicle delivery for the customer. Bring in business to the dealership.

2007 to 2015 TG Auto Sales Fairburn, GA

General Manager

Oversee all business functions for daily operation, including sales, marketing, fixed operations, service, parts, and finances. Hire, train and supervise staff.

Consistently meet and exceed district average for sales and CSI

Increased car sales revenues by 15 units/month

Prepare daily and monthly forecasts of profit and unit sales

Lender Negotiations

Ensure proper collation of client packages

Upsell Lender products

2004 to 2006 SWATTY Group, Inc.

General Manager – Woodstock Kia - Woodstock, GA (2005-2006) Finance Director - Town Center Kia - Kennesaw, GA (2004-2005) General Manager

Oversee daily operation of used car dealership. Developed and implement sales plan to increase monthly revenues. Hire and train staff; negotiate with vendors and acted as liaison between lender and customer. Coordinate advertising and marketing strategies. Maintain solid network of contacts with multiple financing sources to facilitate placement of all loans.

Achieve profitability every month since inception of the company through present.

Provide positive work environment to encourage productivity of sales and administrative staff to include competitive compensation and incentives to retain staff.

Improve and maintain CSI through the implementation of proactive, customer-oriented sales and service management techniques with ultimate goal of customer satisfaction

Increase sales to 75 units/ month.

Exceed regional CSI ratings while achieving sales effectiveness of over 97% for 3rd quarter.

Finance Director

Proven F&I track record; increase from $350 to $1,300/copy

Responsible for overseeing and monitoring customer loan application and perform loan approval process

90% Backend penetration

Knowledgeable of various lenders niches

Perform responsibilities of reviewing and maintaining audit and financial report statements

Monitor the processing, financing and leasing deals of finance managers ensuring the accurate and timely responses to rate quotation queries.

Provide initial interview with customers

Upsell backend products

EDUCATION

Liberty Baptist University, Lynchburg VA

Associates Degree in Business Administration

1983

Skills

Proficiency in Reynolds & Reynolds; DATA; Wayne Reeves; Fraiser; Quick Books Microsoft Office Software including 2003-2010: Word, Excel, PowerPoint, Access, Outlook References upon request

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