Office Administrator Specialist
Resume:
Nicole Patterson
Las Vegas, NV 89130
**********@*****.***
ALS Minerals, Las Vegas
Office Administrator
Creating processes to improve office services.
Overseeing administrative operations
Implementing communication procedures
Welcoming and directing visitors.
Coordinating meetings and appointments
Performing clerical tasks, like answering phones and responding to emails
Managing the supply inventory
Maintaining office fixtures and equipment
Conveying research and preparing reports for supervisors
Scheduling important office meetings and events
Working with human resource teams to handle the recruiting and onboarding of new employees.
Clark County Public Administrator
Legal Office Specialist
6/2024-10/2024
Specific duties for my current position- Read and process various legal documents such as court orders, for probate cases and other legal information for maintaining records. Verify codes, edits and retrieves Records data in the certification logs, Odyssey application; may access confidential statewide date files; review legal and court documents cases to identify inaccurate, inconsistent and unclear codes and data; notify appropriate staff and may participate in resolving problem situations; proof-read legal documents. Answering phone and emails to the family about their loved one’s belongings. Set up calendars to do releases.
Las Vegas Valley Water District
Development Services Associate-Engineering
7-23-2023-3-7-2024
JOB DUTIES: I currently perform detailed work in reviewing water plans and water commitment request, with the water service rules. I calculate and verify application fee’s, connection charges, and other costs; accepts and processes fire hydrant permit request. Along with reviewing and approving building permits for single family homes and commercial buildings. Checking application to verify all information is up to date and correct. Checking the quantities, fire flow chart and making sure the plans match the application. I work with GIS, SIP, C2M, DPS, HUB. All systems that are used for permit applications and processing. Also, I use BLUEBEAM to pull up plans and see mark-ups. Process service points for hydrants. Schedule relocation and set up hydrants & pulls. I work with Accela both for offsite & onsite information.
Clark County Public Works
Senior Office Specialist
3/2017 – 7/2023
JOB DUTIES: I currently work in the Public Works Dept. I process offsite permits & extend the permit when needed. I also process TCP (traffic control pIans) If extend them when needed. I also process the encroachment permits. Along with taking in bonds for Off-site permits. I am responsible in processing Water letters. I type up reports & letters for management and supervisors. My daily routine consists of Assisting customers, developers, and inspectors. by answering phones and scheduling the correct inspections. For civil offsite inspections. This includes electrical, asphalt, and traffic barricade inspections. I also write up reports and Maintain records and files of all completed bonding work. Along with scanning in all the documents. I Provide technical support to customers over the phone for the new system and help navigate them through Accela to understand the results of their inspections. Along with conducting independent research of history of the inspections and or bonds and permit status. Along with accepting and processing, the bonds at the front counter. Also processing the permits and extension of times for permits to ensure proper procedure. I also supervise 5 office specialist and make their schedules and help with any customer complaints. Organizes and maintains various office filing. I also prepare and bill the overtime budget. I schedule and arrange for meetings; organizes work and sets priorities to meet critical deadlines. I provide lead direction to office support staff; may instruct staff in work procedures and/or review work for format, accuracy, and consistency.
Clark County District Court
Legal Office Assistant II
10/2006 – 3/2017
JOB DUTIES: Legal Office Assistant II – Specific duties for my current position- Read and process various legal documents such as court orders, criminal records for juveniles, petitions proofs of service, garnishments, arrest warrants for child support case and other legal information for maintaining records. Verify codes, edits and retrieves Records data in the certification logs, Odyssey application and Alchemy; may access confidential statewide date files; review legal and court documents, arrest and incident records, probation reports and cases to identify inaccurate, inconsistent and unclear codes and data; notify appropriate staff and may participate in resolving problem situations; proof-read legal documents for certification, certify documents; compile data from multiple sources to completion, document and report in accordance with established procedures; type correspondence, reports, forms and specialized documents related to the functions of the organizational unit to which I am assigned. Receive and process fees, fines and other monies as well as prepare receipts and balance money received in till. I am also the backup assistant to the Financial Clerk for Family Court. My duties include balancing and reconciling tills, depositing currency and checks for banking and providing financial support to the Legal Clerks regarding filing fees, voids, and refunds. I provide customer service by offering suggestions and directing to the appropriate department as needed. I perform general office support activities such as opening and distributing mail, processing outgoing mail and ordering office supplies. I also am backup for the Video and transcripts clerk. I make copies of the hearings that are all visual and audio. Through a system called JAVS, either on thumb drives or cd's for the DA Office and litigants.
Suncoast Hotel & Casino
Assistant Manager
11/2000-10/2006
JOB DUTIES: My essential functions as an Assistant Restaurant manager were to manage the daily operations, include the selection, development, and performance of employees. In addition to overseeing the inventory and the ordering of food and supplies to optimize profits and ensure that guests were satisfied with their dining experience. I was responsible to report to the General Manager and the Food and Beverage Directors. My daily responsibilities were to enforce sanitary practices for food handling, and dining areas and ensure they were up to the company’s policies and health code laws. I was responsible for the financial (invoices, reporting) and personnel payroll related administrative duties were completed accurately and on time with company’s policies and procedures. I was the one who ensured positive guest services in all areas and respond to complaints, concerns and then taking appropriate actions to turn a dissatisfied customer, into a return guest.
Clark County Juvenile Public Defender
Juvenile Public Defender Investigator
10/2004-10/2006
JOB DUTIES: I answered phones, and assisted customers at the window. I scheduled appointments for the Public Defenders to see clients. I would assist with the paperwork at the front counter when needed. I conducted investigations and the interviews from the clients and attorneys. I would go to schools and crime scenes and take pictures along with running back videos and cameras from the Clark County school police for evidence. I Testified in court as to what evidence was found at scenes along with all the report that had to be typed for the court dates that were set.
EDUCATION:
-Associate in criminal justice
-High School diploma with Honors
-Notary in the State of Nevada
SUMMARY OF MY JOB EXPERIENCE:
• I Prepare and post receipts, deposits, purchase orders, invoices, refunds for overtime & fees assessed from inspectors. Along with processing the bonds & fees at the window.
• I Manage accounts receivable and accounts payable
• I Review and process reimbursements of the bonds •
Prepare, track, and reconcile ledgers and budgets for the cash bonds & performance bonds and overtime invoices.
• I have Prepared and submitted payroll has a manager at the Suncoast through kronos & I have prepared payroll through ESS
• Create financial and inventory reports monthly for the bonds & tortoise reports
• Identify and correct miscalculations and financial discrepancies
• Run and update databases in Accela & at family court it was Odyssey
• I have experience from District court I was the financial assistant backup for 10 yrs. & I would count down 15 tills & make sure everyone balanced this included checks, cash & credit card transactions.
• I have Practical experience with accounting software (such as spreadsheets (such as MS Excel), and databases (such as MS Access)
• I can quickly learn and adapt to new software and processes
• I have a solid understanding of bookkeeping procedures including crediting and debiting appropriate accounts, posting entries to ledger accounts, and reconciling accounts. I Prepare a variety of technical, and narrative reports, letters, memos for the public works manager & have also prepared documents for Judges, law clerks & commissioners. Such has bond release letters along with punch letters for supervisors, and Default letters for the District Attorney when the county must default a bond when a developer or contractor does not complete the work promised.
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