professional summary
experience
Freehold, NJ ***28
W: ********@*****.***
Computer Skills
Multitasking
Accounting or bookkeeping
Patients
Time Management
Data Analysis
Communication Skills
Critical Thinking
Payroll
Organizational know
Human Resource
Project Management
Patient Education
Software Proficiency
Data Entry
Business and Leadership Skills and
Experience
Answering Phones and Scheduling
Multi-Lingual (English and Italian)
Medical Scheduling
Multi-line Phone Systems
Medical Office Experience
Insurance Verification
Tax Experience
Customer service
Bookkeeping
Microsoft Excel
Microsoft Word
Microsoft Outlook
Administrative experience
HIPAA
Clerical experience
Medical records
Microsoft Access
Front desk
Telecommunication
Cash handling
skills
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giovanna
pace
g p
Dedicated Administrative Assistant with over 25 years of experience providing administrative support to senior executives, accompanied by a proven track record of maintaining efficient office operations. Authorized to work in the US for any employer The Plastic Surgery Center Shrewsbury, NJ
December 2021 - Current
Credentialing Coordinator
Processes incoming provider applications and maintains existing contract and credentialing documents to ensure records and documents are complete, accurate and compliant with regulatory agency and corporate requirements
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Enters initial application and ongoing contracting and credentialing data status in system database to ensure up-to-date Provider Directory for all service locations
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• Maintains current hardcopy and electronic vendor contract and credentialing files Responds to inquiries from internal and external callers requesting contracting and credentialing status and/or terms
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Recover missing data and replace unusable data on reports including editing report to ensure clarity of content, consistency of format and accuracy
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Supports the Provider Relations Director, Credentialing Management, Quality Management and Regulatory Compliance with requested data reporting
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• Collect data and input to spreadsheets and databases Develop, maintain and provide various reports to present in the monthly Credential Committee
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• Processes outgoing mail or other deliveries, as required
• Process Medical state license for physicians.
Maimonides Medical Center (Urology) Brooklyn, NY January 2017 - December 2021
Administrative Assistant
• Schedule surgical procedures and pre-operative testing for patients Answering telephone calls, actively listening, problem solving and directing to appropriate personnel if necessary
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• Obtain precertification with the insurance company for all surgical and office procedures Performed collection calls on delinquent accounts and attempted to collect and work out payment arrangements
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• Managed multiple doctor schedules, billing and Coding
• Made teleconference calls to inform patients of lab, x-ray and culture results
• Organized and maintained medical, training and administrative records
• Supervised staff and served as manager on duty when requested by other managers. Maimonides Medical Center (Cardiac Cath Lab) Brooklyn, NY Hospital Experience
Clinical Trials
Medical Terminology
Databases
Research
Quality Assurance
Policy Implementation
Multitasking Abilities
Background Investigations
Process Improvement
Data Entry Proficiency
Conflict Resolution
Background Checks
Credentialing Software
Customer Service
Database Maintenance
Application coordination
License Verification
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September 2007 - January 2015
Research Assistant
• Coordinates the recruitment and enrollment of study participants
• Assesses patient eligibility for inclusion in clinical trials
• Ensures proper consent protocols have been followed for study participation Supervising clerical staff and medical office interns, while running daily operations of the clinic, including scheduling, faxing medical records, and running insurance eligibility
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Ensure accurate and timely data entry of diagnosis, demographics, billing information and charges, monthly audits, and miscellaneous data entry and making corrections in the system
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• Entering and creating a daily deposit and cash out reports
• Submit preauthorization to insurance companies
• Assists with chart preparation
• Participates in departmental performance improvement and quality assurance activities
• Utilizes and updates departmental databases.
Maimonides Medical Center (Finance Payroll) Brooklyn, NY October 2002 - September 2007
Payroll Clerk
Managed all payroll adjustments and time and attendance inquiries for 650+ employees for the hospital
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In addition, managed the same for additional 2K+ employees with assistance of time and attendance administrators
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• Processed three different payroll functions
Ensured all benefits and annual job rate increases were applied and updated by unions receiving benefit payments on time and increases updated in human resources system on effective dates
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Reviewed and interpreted all union contract provisions for administrators and managers, ensuring time and attendance entries for payroll were accurate
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Provided reports to managers and time and attendance administrators, detailing earning hours for employees and ran reports they were unable to create respectively
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Compiled union members' payroll registers, W-2s and quarterly company tax reports as requested for audit purposes
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• Compensation and wage statements for medical needs, meeting vendor requirements Ran and submitted multiple worksite quarterly reports for various companies and states, providing employee count and wages as requested by Department of Labor and required by Federal government
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Compiling and validating payroll data; including hours, garnishments, vacation time, insurance and 401(k) deductions
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• Researching employee questions concerning paychecks or pay in general Responsible for accurately processing payroll and ensuring that all employees are paid correctly and on time; uploading payroll data, posts wages, and reconciles errors, balancing the payroll and maintain payroll records
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Operating standard office equipment and using required software applications to produce correspondence, electronic communication, and maintain spreadsheets and databases
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• Produces check requests for all invoices to vendors
• Open, reviews and distributes mail to the department. Maimonides Medical Center (Telecommunications) Brooklyn, NY June 1998 - October 2002
Communications Operator
• Switchboard operator
education
assessments
language
• Transferring calls to intended recipients after screening them properly
• Clear communication, addressing callers questions and concerns
• Answering queries pertaining to admitted patients, following HIPPA guidelines
• Responded quickly and efficiently to disaster and emergency situations. High school diploma
• Spreadsheets with Microsoft Excel, 04/01/21, Completed
• Customer focus & orientation, 07/01/21, Proficient
• HR: Compensation & benefits, 11/01/20, Proficient Italian - Conversational