Sharonda Prewitt
Maywood, IL *****
********.*******@*****.***
Seeking a career opportunity that utilizes my strong skills in customer service and data entry Work Experience
Shipping and Receiving Clerk
Odyssey Logistics-Bensenville, IL
September 2024 to Present
Checking drivers in and out, process inbound and outbound orders in system, track order in and out of warehouse, make bols for shipments, bar coding and scanning, monitor any issues with inventory locations in warehouse, answer inbound and outbound calls etc. Document Coordinator/ File Opener
American Shipping
August 2021 to September 2024
Track and Trace
Open and Create New Files
Enter Do’s in QuestaWeb system
Dispatch to Trucker & Send PU number
Administrative Assistant/ Data Entry
LaSalle Network Gerber Auto Collision & Glass-Elmhurst, IL January 2020 to July 2021
• Call customers about assisted with onboarding
• Data Entry
• General Office Support
• Answering incoming calls
• Entering information for Background Check
Air Import Specialist / Data Entry
Xcpncl/NNR Global Logistics-Elk Grove Village, IL
December 2017 to December 2019
• Email, Scanned Invoices, and used the appropriate system to enter invoice payments in the system for multiple client accounts.
• Send out Pre-Alert notices
• Send out Arrival notices
• Print out Manifest
• Scan and Email Ach Paperwork to customers
• Create Spreedsheets
• Input Pod's
• Input QC request
• File and Pull files
Import Specialist
Malone Solutions/STG Channel- Bensenville,IL
December 2016 to October 2017
• Communicating with clients via email and telephone
• Track the location of the shipments
• Printing manifest and labels
• Ensure fright charges are collected prior to release of cargo
• Enter in customs release
• Perform other related duties
Data Entry
Randstad
June 2013 to November 2016
Administrative Assistant
• Data entry
• Faxing
• Filing
• Answer and transfer calls
• Follow up with customers
• Print documents
• Scan documents
• Provide excellent customer service
• Create and update spreadsheets
• Extensive use of Excel formulas including countif, average, vlookup, consentrate, etc
• Provided strong attention to detail, troubleshooting, and analysis in order to assist the end users to successfully implement deals
• Create labels to ship packages back to customer
Dispatcher
• Check drivers back in after route has been completed
• Provide drivers timecards, checks, and any other documents needed to be signed
• Placing driver’s clipboards back into the correct location
• Prepare driver routes for next day
• Input drivers routes into the system
• Ask drivers questions if applicable to complete end of the day paperwork
• Dispatch bus drivers
• Call parents and schools regarding students bus routes
• Create and update spreadsheets with students and drivers information
• Enter drivers ETA as well as their ETD
• Answer and transfer incoming calls
Data Entry/Administrative Assistant
DHL\Danzas-Franklin Park, IL
April 2011 to April 2013
• Entering information for Ocean Dept
• Provide office duties including filing of all office documents, scanning, printing and faxing
• Provide data entry for alpha and numeric
• Provide customer service for all inbound and outbound calls Education
High school diploma
Skills
• 5+ years of Administrative duties including data entry, filing, inbound and outbound calls, gathering information from customers/clients
• 5+ years of data entry for both alpha and numeric for confidential records
• Good experience with MS Office including creating and updating Excel spreadsheets and drafting letters on MS Word
• 5+ years of Customer Service with strong relationship building
• Shipping & Receiving
• SAP