Humand Resources Assistant

LIVIA

LYSINGER

CONTACT

SKILLS

COMPUTER

PROFESSIONAL ORGANIZER

FREELANCER Colorado Springs, CO

**/**** - **/****

• Organized home and offices to include rooms of all sizes as well as paperwork and files.

• Offered virtual organization sessions that included education for clients.

• Packed and unpacked for clients during a move.

SERVICES CUSTOMER SERVICE REPRESENTATIVE

KEYSIGHT TECNOLOGIES Colorado Springs, CO

11/2020- 08/2021

• Created Quotes for support services: Repair and Calibration.

• Answered calls from Brazilian and USA customers.

• Followed up with customer via email and phone regarding services to include calibration and repair.

• Managed 05 CSR programs during the day.

SUMMARY

• Bilingual professional who is fluent and able to communicate effectively in Portuguese (native) and English (professional).

• Motivated team-player with diverse background able to make valuable contributions in all facets of administrative activities.

• Hardworking self starter skilled in initiating and maintaining positive working relationships with both co-workers and clients.

• Consistent performer with regard to time management, organization, prioritization and work ethic.

EXPERIENCE

SALES CUSTOMER SERVICE SPECIALIST

KEYSIGHT TECNOLOGIES Colorado Springs, CO

08/2021 - 02/2025

• Managed Sales orders from Brazil and USA customers.

• Translated Brazilian customer's request into Keysight's system.

• Followed up with customers via email and phone regarding their Sales Orders, Logistics, Importation and Taxes.

*************@*****.***

+1 (719) 487- 4640

U.S. Permanent Resident Card

Kansas City, KS

Flexiblility to travel

- Microsoft Office Package

- Google Package

- Outlook

- Oracle

- Sales Force

- Spotfire Report

- Cockpit Report

RECOGNITION

06/2016 - Belo Horizonte, MG - Brazil

TCC (FINAL PROJECT) EXAMINATION

BOARD AT FUMEC UNIVERSITY

06/2020 - Virtual (Zoom app)

TCC (FINAL PROJECT) EXAMINATION

BOARD AT FUMEC UNIVERSITY

- Due to outstanding academic performance

as a student, I was asked to return to the

University to serve on the examination board

for student's final projects

• Created Quotes (Sales Force) and Orders (Oracle).

• Mentoring and Training a New Hire employees (HR

Boarding)

SOCIAL MEDIA & MARKETING ANALYTICS

ENJOY APP Belo Horizonte, MG, Brazil

07/2014 - 06/2015

• Marketing internship for a mobile app company featuring pubs, bars and events of Belo Horizonte.

• Helped develop social media strategies as part of dynamic team.

• Carried out marketing research on the positioning and viability of the company in a new market.

• Developed and implemented a strategic social media marketing plan.

• Improved short and long term digital marketing strategies to promote brand building, engagement, reputation and revenue- focused activities.

EDUCATION

12/2015

Bachelorʼs Degree - Advertising & Marketing

FUMEC UNIVERSITY

Belo Horizonte, MG - Brazil

CONTINUING

EDUCATION

06/2024

HUMAN RESOURCES ANALYTICS

University of California

Online from Coursera Website

RECEPTIONIST & CUSTOMER SERVICE

KOREA EXPRESS Belo Horizonte, MG, Brazil

01/2012 - 05/2014

• Receptionist and customer service representative for a mechanic shop.

• Communicated with vendors to place and receive orders, request maintenance services, and deliver instructions on behalf of office management.

• Received incoming mail and shipped outgoing items daily.

• Maintained cleanliness and organizations of reception area to offer a positive first impression to every client.

• Informed customers about billing procedures, processed payments, and provided payment options.

MARKETING MANAGER

AEROMANAGER Belo Horizonte, MG, Brazil

06/2015- 05/2017

• Worked as a marketing representative for a small business selling private aircraft.

• Exceeded sales and profit goals by supervising all marketing and planning activities.

• Developed and implemented digital marketing plans incorporating SEO and social media plataforms.

• Managed customer digital marketing strategies to meet clients goals and objectives.

• Fulfilled Customer Service role, answering calls and organizing sales schedules, travel and meetings.

AU PAIR (NANNY)

CULTURAL CARE AGENCY Petaluma, CA

05/2017- 05/2019

• Employed as a nanny working with children ranging in ages from 2-5 years in Illinois and California.

• Supported household operations by completing laundry, cooking and cleaning as needed.

• Discussed new developments, misbehavior and concerns about children with parents

Contact this candidate