Customer Service Front Desk
Resume:
Delight Crescent
Gonubie
East London
*****************@*****.***
SIYAZIBONGA SIDELO
PROFESSIONAL PROFILE
EXPIERENCE
EDUCATION
SKILLS
LANGUAGE
LEADERSHIP
REFRENCES
Hardworking and dedicated receptionist with over 10-year experience providing integral officer support in high volume client settings. Proficient and efficient in creating schedules, making appointment, selling products, and providing optimal customer service. Consistently commended for managing front desk with poise and grace, sometimes under pressure in additional to managing a variety of administrative duties. Eager to join a new team of professionals and assist them in thriving with my characteristic’s passion and communication excellence.
(2004-2008)
Company: Zebs Cellulors
Position: Manager and Cashier
Duties: bookkeeping and cashier functions, doing all other managerial responsibilities on his absence. Dealing with a client that come to pay, buy or fix electronic goods and cellphones.
(April 2010-August 2010)
Company: Census SA
Position: Enumerator
Duties: Entering door to door in rural areas and counting population numerical
(2012-2017)
Company: Idutywa Medical Center
Position: Receptionist
Duties: Admin duties from filing, answering phones, preparing boardroom, typing minutes, Doing claims for medical aid
(2017-2021)
Company: Bili guest house
Position: Receptionist
Duties: Admin duties from filing, answering phones, preparing boardroom, and typing documents.
Welcoming guests and show them their rooms.
Making sure they get breakfast in the morning.
(2022-2023)
Company: The bay hotel
Position: Receptionist
Duties: Meeting and greeting clients
Booking meetings
Arranging couriers
Keeping the reception area tidy
Answering and forwarding phone calls
Screening phone calls
Sorting and distributing post (mail)
(2023-2024)
Company: ISangqa Somhlaba
Position: Construction OFFICER
Duties: Planning, organizing, directing, controlling and evaluating construction projects from start to finish according to schedule, specifications and budget
Institution: Walter Sisulu University (WSU) 2006 – 2009
Passed: Bcom General (Second year)
Incomplete
Institution: Vuli Valley SSS 2003 – 2005
Grade: Matric Certification
Microsoft Office Suite (Word, Excel, PowerPoint)
Positive attitude
Problem-solving
Strong communication
Meeting and greeting clients.
Booking meetings.
Arranging couriers.
Keeping the reception area tidy.
Answering and forwarding phone calls.
Screening phone calls.
Sorting and distributing post.
English: Fluent
IsiXhosa: Native
IsiZulu: fluent
I am a hardworking and fully dedicated person who strives for excellence always. I find it crucial to communicate with other team members as it is important when working in a team.
Also highly motivated and devoted to all the activities given to me. I strongly
believe that I will add value to any department with my positive attitude and hard work approach when the opportunity is given to me.
I appreciate whoever is taking time to go through my CV.
Name: Dr Kalata
IDutywa Medical Centre
Contact: 081*******
Name: Ndlodaka(Director)
Bhili Guest house
Contact: 072*******
Name: Mr. Abdul (Front Office manager)
Bay hotel
Email: *****@*****.***
Contact: 083*********
Name: Mr Masibulele Poti (site manager)
Contact: 062*******
Contact this candidate