passenger service Agent
Resume:
Dezire Nelson
Boston, MA *****
***************@*****.***
Professional Summary
a Keen eye for sales, I am eager to bring my skills and experience to your team I spent 8+ years honing my abilities in customer service in Various professions, My adaptability and flexibility, coupled with my self-motivated nature, have allowed me to thrive in retail and Food environments. keen eye for sales, I am eager to bring my skills and experience to your team . Work Experience
Passenger Service Agent
Alliance Ground International-Boston, MA
January 2025 to Present
• Provided exceptional customer service to passengers, ensuring a positive travel experience
• Assisted passengers with check-in procedures, including issuing boarding passes and baggage tags
• Efficiently managed passenger queues, minimizing wait times and maintaining smooth operations Budtender
Ethos Cannabis-Dorchester, MA
May 2024 to July 2024
Budtender/Receptionist
C3 Industries-Boston, MA
February 2024 to May 2024
A budtender in a dispensary is responsible for assisting customers in selecting cannabis products, providing information on strains and effects, ensuring compliance with regulations, handling transactions, and maintaining a clean and organized store
Merchandise Associate
The TJX Companies, Inc.-Boston, MA
June 2023 to December 2023
focuses on putting out stock, organizing the store shelves and keeping the sales floor visually appealing for customers. Their efforts can help boost sales by making products easy for customers to find, but they're not directly responsible for generating sales.Sep 27, 2023 Customer Service Representative
Circle K-Boston-MA
August 2022 to February 2023
Answering customer questions and concerns
Greet customers
Assisting customers
Demonstrate use or operation of merchandise
Greeting customers
Keeping the store clean
Maintain records related to sales
Sharing product knowledge with customers
Advertise current specials to custom
Cashier
Tasty Burger-Boston, MA
March 2022 to July 2022
• Manage transactions with customers using cash registers.
• Scan goods and ensure pricing is accurate.
• Collect payments whether in cash or credit.
• Issue receipts, refunds, change or tickets.
• Redeem stamps and coupons.
• Cross-sell products and introduce new ones.
Nordstrom Sales Associate
Nordstrom Rack/Haute Look Fulfillment Center-Braintree, MA September 2020 to November 2021
• Serves customers by helping them select products.
• Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Greets and receives customers in a welcoming manner.
• Responds to customizations.
• Directs customers by escorting them to racks
Server
IHOP-Bear-DE
May 2019 to February 2020
Responsibilities
Prepare restaurant tables with special attention to sanitation and order. Attend to customers upon entrance.
Present restaurant menus and help customers select food/beverages. Take and serve orders.
Answer questions or make recommendations for complementary products. Education
High school diploma
East Lee County High School - Lehigh Acres, FL
August 2014 to May 2018
Skills
• Communication skills
• Retail Sales
• Cash handling
• Restaurant experience
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