Customer Service Sales Floor
Resume:
Obed Salgado
Yuma, AZ *****
*******@*****.***
Authorized to work in the US for any employer
Work Experience
Manpower
• Assigned to Gowan Milling working with hazardous materials. Operated forklift to transport drums to waste area. Input information into computer to program shrink wrap machine when palletizing product. Worked with partner to place material into bags; operated pallet jack to move packaged product to production area. Worked with a staff of 4 on production line; glued boxes.
• Assigned to Carrier, operating machine that punched holes in metal sheets. Input measurements into computer to program machine to cut precise holes; tightened machine as necessary. Loaded sheets onto machine.
Cashier/Customer Service
JCPenney-Yuma, AZ
May 2009 to February 2021
To Help the Guest with their questions and provide the best Customer Service. Various Positions
Manpower-Yuma, AZ
2008 to 2008
Working in a seasonal position, ensured restrooms, sales floor, fitting rooms, and back area were clean at all times. Operated buffer to clean floors.
Stocker/Cashier/Sales
Target and Toys R Us-Yuma, AZ
2003 to 2004
2005, and 2012 to Present
Smart and Final
Pet Smart
Target
Toys R Us
• At Smart & Final, serve as night stocker, independently lift up to 75 pounds repetitively At Pet Smart, ensured store was well stocked. Used hand-held scanner to receive merchandise and update computerized inventory counts. Assembled shelves, racks, and displays according to planograms using hand tools.
• At Target and Toys R Us, served on sales floor and as cashier. At Target, served in stationary and sports department. Trained new stockers at Pet Smart, and was also cross-utilized as cashier. Sales Representative/Claims - 2003 and 2014
ACT
RMH Teleservices convey health solutions
• At RMH, received inbound calls to provide customer service to credit card customers. Placed outbound sales calls to Pacific Bell and Dish Network customers. Explained products, services, and discounts for telephone products/services and cable services.
Education
Associate of Arts in Music
Arizona Western College
2019
GED
Arizona Western College
2016
Skills
• Telemarketing
• Outbound Sales
• Planograms
• Customer service
• Cash handling
• Mobile devices
• Sales
• Outbound sales
• Computer skills
• Communication skills
• Cash register
• Bilingual
• English
• Spanish
• Organizational skills
• Data entry
• Word processing
• Microsoft Office
• Van driver
• Guest services
• Guest relations
• Classroom experience
• Classroom management
Languages
• English - Fluent
• Spanish - Fluent
Certifications and Licenses
Property & Casualty License
Driver's License
Insurance Producer License
Life & Health Insurance License
Assessments
Work motivation — Proficient
December 2022
Level of motivation and discipline applied toward work Full results: Proficient
Customer service — Proficient
May 2022
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
May 2022
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
April 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Cleaner fit — Proficient
September 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Manufacturing fit — Proficient
December 2022
Measures the traits that are important for success in manufacturing roles Full results: Proficient
Sales skills — Completed
April 2022
Influencing and negotiating with customers
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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