Commercial Sales Customer Service

J. RICHARD LUNDY

*******@*****.***

*** ****** *** ** 856-***-****

Magnolia NJ 08049 818-***-****

QUALIFICATION SUMMARY:

Over 10 years Management / Supervisory experience

Excellent communication and characteristics of a manager & a team member

Thorough knowledge of ordering and maintaining sufficient merchandise supplies

Proven record of resolving issues and conflicts in a professional manner

Experienced in commercial sales of garages and mechanics of multi-stores

Strong background in assembling products and printed materials for promotional displays

EMPLOYMENT HISTORY:

03/11 – 06/11 Retail Salesperson, City Select, Camden, NJ

Provided excellent customer service to patrons.

Used sales techniques and greeted customers.

01/10 – 08/10 Assistant Manager, Napa Auto Parts, Virginia Beach, VA

Managed commercial sales of garages and mechanics of 25 stores in the Virginia Beach area.

Supervised up to 10 warehouse employees, handling scheduling & coordinating staff meetings.

Maintained payroll of $25,000/week rehabilitation of all accounts.

Performed inventory using a radio frequency system.

Ordered and received merchandise, stocked shelves and set up promotional displays.

Received and dispatched goods.

Resolved complaints and processed orders and warehouse issues.

01/09 – 01/10 Commercial Parts Pro Manager, AutoZone, Glenolden, PA

Managed commercial sales of 25 stores in the City of Philadelphia, PA.

Hired and trained personnel and provided guidance to employees.

Implemented corporate and departmental policies.

Evaluated employees’ job performance.

08/05 – 09/08 Manager, Advance Auto Parts, Blackwood, NJ

Managed commercial sales of 6 stores in the Middle Eastern State Region.

Supervised up to 17 warehouse employees.

Handled payroll & scheduling.

08/03 – 08/05 Nuclear Tech / Waste Manager, Nuclear Diagnostic Products, Cherry Hill, NJ

Wrapped doses and on time deliveries to Hospitals.

Picked up to bring back to Lab Stat.

EDUCATION: Camden County College, Blackwood

Business Management Acct Penn Foster Career School Substance Abuse Counselor

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