Store Manager Sales Representative

KEVIN ROACH

Atlanta, GA 770-***-**** ********@*****.***

TALENTED AREA SUPERVISOR

Senior Store Manager • Sales Director • Area sales representative • District Manager

Retail Strategy • Customer Experience • Operational Excellence • Leadership Development

Ranked 1st Sales Growth • High Volume Sales Growth • Store Manager of the Quarter

Store Manager of QUARTER 2023 4th quarter • African American ARG

WORK EXPERIENCE

Kroger, Howell Mill rd Aug 2008 - present

Store Manager

●Elevated the Howell Road store's weekly sales from a noteworthy $650K to an impressive $800K, ultimately propelling it to confidently rank first among competitors

●Increased weekly sales from $800K to a consistently impressive $1M+, demonstrating significant growth in Fayetteville within just 10 months following the successful turnaround of

●Guided teams during the pandemic to boost communication and cut turnover from 200% to 125%.

●Achieved recognition as the top earning store in the district for two consecutive years (2023 and 2024) while driving e-commerce fulfillment rates to an impressive 98%.

●Outperformed initial expectations by effectively increasing weekly sales by up to 12%, significantly exceeding established goals throughout my tenure at high-profile locations.

●Managed 6 stores over 16 years for the largest supermarket chain in the nation, overseeing all aspects of business operations including sales management and regulatory compliance.

●Recruited, hired, and efficiently onboarded over 1,000 new leaders and associates throughout my career, strategically fostering a strong talent pipeline across multiple geographical

●Honored as "Store Manager of the Quarter" for Q4 2023 for exceptional leadership.

●Crafted a culture centered on accountability and recognition that empowered employees at every level while ensuring operational efficiency across all areas of responsibility.

●Promoted dozens of top performers into higher-level positions, including more than ten individuals advancing to store manager roles through targeted development initiatives.

●Built a reputation as a business turnaround specialist by transforming several understaffed stores into high-performing teams with exceptional customer service standards.

EDUCATION

Benedict College, Columbia, SC

Bachelor Of Science In Accounting, Accounting

TECHNOLOGIES, SKILLS

Technologies: Microsoft Office Suite • PowerPoint • Word • Excel • Outlook • Kroger Inventory Management System • Kroger POS System • Microsoft Teams • Zoom • Kronos Workforce Central

Skills: Strategic Sales Growth • E-commerce Optimization • Team Leadership & Development • Operational Efficiency Enhancement • Customer Service Excellence • P&L Management • Employee Retention Strategies • Performance Metrics Analysis • Crisis Management • Retail Operations Management • Inventory Control Systems • Staff Training & Empowerment • Revenue Growth Strategies • Market Expansion Techniques • Competitive Analysis • Customer Loyalty Programs • Business Turnaround Execution • Change Management • Multi-Unit Operations • Strategic Hiring Practices • Workforce Motivation • Quality Assurance Standards • Retail Technology Solutions • Supply Chain Optimization • Financial Forecasting • Stakeholder Engagement • Brand Development • Corporate Governance • Sustainability Initiatives • Community Outreach Programs

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