Customer Service Food Safety
Resume:
**** ****** **., ********, **, ***** • ***********@*****.***
BARB IRELAND
Experienced Kitchen Staff Member
PROFESSIONAL SUMMARY
Dedicated Kitchen Shift Lead with over a decade of experience in streamlining kitchen operations, elevating food safety standards, and enhancing staff performance through targeted training. Known for improving customer satisfaction and maintaining high-quality culinary standards. Poised to bring skills and expertise to new challenges within the culinary industry. EMPLOYMENT HISTORY
KITCHEN SHIFT LEAD May 2024 - Present
Casey’s Gurnee, IL
SHIFT LEAD Sep 2022 - May 2024
Speedway Lake County, IL
LEAD SERVER Aug 2014 - Sep 2022
Bob & Annes Waukegan, IL
EDUCATION, SKILLS, CERTIFICATIONS
HIGH SCHOOL DIPLOMA
Waukegan Highschool Waukegan, IL
FOOD HANDLERS CERTIFICATION
SerSafe
SKILLS
Culinary Expertise, Food Safety, Menu Development, Inventory Management, Kitchen Equipment, Quality Control, Efficiency Optimization, Customer Service, Attention to Detail, Communication Skills, Time Management, Team Leadership, Stress Management, Cross-Training, Problem Solving. Ensured kitchen hygiene, promoting a safe workspace for staff and customers Directed kitchen operations, upheld food safety and waste control Led food preparation, meeting quality standards and improving customer satisfaction Managed inventory, optimized product ordering and supply control Streamlined DSR workflow in collaboration with GM
Boosted store efficiency through innovative system and policy implementation Fostered a team-oriented environment, focusing on professional growth and customer service excellence Managed inventory and financial transactions, ensuring accuracy and timeliness Steered server team enhancing customer satisfaction Boosted sales via upselling and positive dining atmosphere Instituted efficient inventory management for operational optimization Upheld stringent cleanliness norms and smooth shift transitions Fostered harmonious work environment through conflict resolution and staff mentorship
Contact this candidate