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Talent Acquisition Customer Service

Location:
Rochester, NY
Posted:
January 16, 2025

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Resume:

Michael J. Calleri

**********@*****.*** • 585-***-****

AIRS/SOURCECON Certified

OPEN TO RELOCATION

Award-Winning Recruiter with a proven track record of successfully recruiting top talent for both large and small companies. Expertise in identifying and securing quality hires across diverse skill sets. Renowned for exceptional customer service and relationship-building skills, ensuring a seamless and positive recruitment experience.

Professional Experience

Kimberly Clark May 2022-Current

Sr. Talent Acquisition

Conduct full-cycle recruitment, building talent pipeline through proactive pursuit of active and passive candidate pools as well as strategic, creative sourcing and referral base mining. Recruit talent for multiple manufacturing site locations. Recruiting for all manufacturing/creative/scientific roles like engineering, scientists, product managers, quality, safety and even traditional roles like admins and hourly labor. For multiple locations in the US.

Select Accomplishments

•Consistently meet and/or exceed placement targets monthly, maintaining some of the lowest divisional time-to-fill averages. Was appointed Lead Recruiter for all the manufacturing mills because of my relationship building skill and quick hiring turnaround times. Awarded many hiring manager accommodations.

Walmart Corporate Aug 2021- May 2022

Sr. Talent Acquisition

•Conduct full-cycle recruitment, building talent pipeline through proactive pursuit of active and passive candidate pools as well as strategic, creative sourcing and referral base mining. Train contract recruiters new to Walmart. Manage multiple relationships with our agency partners. Team lead for design team recruiters. Recruited multiple roles for retail locations as well as multiple corporate functions.

Select Accomplishments

•Consistently meet and/or exceed placement targets monthly, maintaining some of the lowest divisional time-to-fill averages. Was appointed Lead Recruiter for all the manufacturing mills because of my relationship building skill and quick hiring turnaround times. Awarded many hiring manager accommodations.

Quadient Mar 2020 - April 2021

Sr. Talent Acquisition and HR Business Partner

• Conduct full-cycle recruitment, building talent pipeline through proactive pursuit of active and passive candidate pools as well as strategic, creative sourcing and referral base mining with a strong focus on Diversity and Inclusion.

• Perform background checks/initiate drug testing, and lead orientation for new hires. Ensure maintenance of and enrollment in learning management system (LMS) for onboarding.

Select Accomplishments

• Consistently meet and/or exceed placement targets monthly, maintaining some of the lowest divisional time-to-fill averages.

General Electric Appliances (GEA) Aug 2018 - Mar 2020

Sr .Talent Acquisition and HR Business Partner

• Oversaw recruitment processes from sourcing to offer negotiation and onboarding; managed hybrid remote/onsite team of 6 recruiting staff. Sole Recruiter for Marketing, Sales, Finance and Manufacturing.

• Implemented strategic recruitment techniques in conjunction with HR team to consistently isolate and attract most qualified candidates in local and non-local markets with a strong focus on Diversity and Inclusion. Approved and assigned requisition load.

• Maintained high morale through proactive support, continual advocacy, and targeted problem-solving over core issues facing recruitment team. Held 1-on-1 meetings with recruiters, strategically enabling goal fulfillment.

• Mentored recruiting staff around efficient, effective search string building, negotiation/closing techniques, and risk mitigation procedures while guiding fulfillment or surpassing of deal margin/markup targets.

• Supported clientele via identifying/forecasting future staffing needs utilizing data-driven approach.

• Served as an internal advisor regarding federal and state employment law/EEOC and compliance requirements.

• Oversaw processing of background checks/initiation of drug testing, onboarding, and orientation for new hires.

• Led training and development of all employees, assuring corporate compliance. Apprised staff of amendments to corporate policy or benefits when applicable.

• Coordinated open enrollment/changes, and training for employee benefits programs. Processed payroll, managing pay discrepancies/issue and deductions.

• Processed and investigated complaints including sexual harassment, discrimination, and other issues, assisting in mediated responses and disciplinary actions if necessary. Conducted exit interviews and maintained personnel records when appropriate.

Select Accomplishments

• Led recruitment team to strong performance, averaging 100-125% against placement goal year over year. This Includes a 15% increase in Diversity hiring in 1 year.

• Assisted with search string training, saving recruiters valuable time in effectively leveraging the ATS to contact and achieve commitment from the strongest candidates before the competition.

SGS Global-Black Board Technologies Mar 2016 - Jan 2018

Talent Acquisition Manager and HR Business Partner

• Guided full-cycle recruitment, managing a team of 4 recruiters. Actively recruited for IT/HR/High Volume positions including senior level roles and mid-level managers.

• Assessed, planned, conducted, coordinated, and implemented comprehensive prospecting/outreach program for sales staff within the new branch.

• Tracked candidate pipeline, defining priorities and sharing performance data with internal stakeholders.

• Conducted new employee orientation. Ensured use, execution, maintenance and administration of onboarding processes through the learning management system.

• Led training and development of all employees; processed payroll. Oversaw corporate application of and compliance with EEOC/employment law.

• Delivered numerous product knowledge learning initiatives rolled out throughout the year. Monitored HRIS system functionality, scheduling routine maintenance.

• Assist with employee onboarding procedures: Welcoming new hires, helping them acclimate to the company culture, and ensuring a smooth onboarding process.

• Played a key role in enabling recruitment team to average 100-140% to recruitment deal target monthly.

YOH Staffing Jan 2013 - Mar 2016

Branch Manager-Talent Acquisition/HR Generalist and Sourcing Manager

• Recruited within federal sector, focusing candidates holding current government top secret clearance (JPAS). Managed 12 recruiters locally with 8 remote staff.

• Provided current and prospective employees with information regarding policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits. Maintained knowledge of federal, state and local employment laws.

• Update records to accommodate new hires: Maintaining accurate employee records, including personal information, benefits, and employment history, falls under your purview1.

• Leveraged extensive VMS/MSP experience, consulting multiple divisions on tools and processes. Followed OFCCP guidelines.

• Coordinate with other HR professionals: Collaborating with colleagues in HR ensures seamless processes and effective communication across the department.

• Determined metrics for both teams; provided individual expectations and employee reviews. Worked closely with ad sales to define opportunities associated with new products when applicable.

Modis/Adecco Recruitment Center of Excellence Feb 2010 - Jan 2013

Sr. Recruiter /HR Generalist

• Created and implemented a comprehensive training program and manual for new sourcing team employees. Built a staff from 6 to 40 employees.

• Screened resumes, conducted phone interviews, and formatted resumes based on client requirements for Healthcare, IT, Manufacturing and Sales roles. Identified staff vacancies, preforming recruiting, interviewing and selection of candidates.

Select Accomplishments

• Achieved 110-147% of revenue goal year over year.

Education & Professional Development

Technology /Tools used

Workday (super user), Greenhouse, Taleo, ICIMs, Smart Recruiters, Jobvite, ADP, Bullhorn, Lever, Avature, Brass Ring. Multiple chatbots, Mobile Applications, CRMs, ADP Payroll, Paychex payroll

AIRS - Certified CSSR, CDR, CIR & PRC and SOURCECON Training graduate

SHRM-CP - training classes started-attended local classes

Rochester Institute of Technology, Rochester, NY (Did not complete)



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