USA Shipping Coordinator/Customer Service/Administrator
Resume:
School Attended:
Highest High School:
Language Achieved:
Proficiency:
Nationality:
ID Number:
Driver's License:
JUANITA
DUCKER
I am a strong communicator with skills in getting
to the point. I gain trust and set high personal
standards. Enjoy collaborating with people of all
diverse cultures.
I have widened my experience by completing a
Business Accounting course at Boston College and
hold accreditation in Primavera 8.3 software.
With this knowledge, I can move into challenging
positions with some opportunities to combine my
Financial/ Administration/Personal
Assistant/Sales/Customer Service.
***********@*****.***
28 Eike Street, Wavecrest,
Jeffrey's Bay, Eastern Cape
ADDITIONAL
INFORMATION
CONTACT
English (Excellent)
Afrikaans (Excellent)
South African
Code 08
SECONDARY EDUCATION:
Lawson Brown
High School Diploma
1981
COMPUTER LITERACY
Microsoft Office Suite (Excellent)
Pastel Evolution (Good)
Documentum (Excellent)
Quick Books (Excellent)
Microsoft Visio (Excellent)
Primavera P6 (8.3) (Completed)
ACHIEVEMENTS/QUALIFICATIONS
Diploma NQF Level 4 (Business Accounting)
Diploma NQF Level 5 (Business Accounting)
ISO 14001 Certificate
Oracle Primavera P6 (8.3) Certificate
Health and Safety Certificate
HOBBIES/INTEREST
My hobbies are crafts, cooking,
and baking.
I enjoy socialising and going to
movies, dancing and outdoors. I
keep fit by walking and running.
USA Shipping Co Ordinator/Customer Service &
Business Administrator
Devising and supporting office systems, including data management and filing.
Arrange planning for Air or Ocean Freight
Typing Packing List & Commercial Invoices, working on Cargo Wizz for weights & Dims.
Organising and supporting customer files
Populate payments on Quick books for payment.
Including Credit notes on EVO and quick Books
Create Purchase Orders on Quick Books and convert
into Bills.
Orders done on EVO, purchase order requests and Bill of Entry.
Back orders updated and checked on EVO, make sure
all order entries get converted into invoices.
Do quotations on EVO and send to customers.
Check on all orders that it goes out timeously and let the freight companies know.
Stock control monthly.
Work on a live system connected to the Warehouse in New York, get orders loaded and out, once closed
invoice with shipping charges.
Attend Production meetings weekly.
Payments from customers on QuickBooks and formulate for reps.
Consulting with clients via email, skype or
telephonically.
Product knowledge on various umbrellas and bases and components.
Manage the customer service from SA for all US
customers including historic customers who want to order replacement parts or canopies, as well as our regular US customer.
Filing and sorting old filing system.
Had the opportunity to work in Chicago for a week
aiding in selling to potential customers.
Woodline Shade Solutions Jan 2019 – Present
RELEVANT EXPERIENCE
SKILLS:
I can express my ideas
clearly and confidently in
speech.
I work confidently within a
group, or individually.
Understand the
commercial realities
affecting the
organisation.
Gather information
systematically to set up
facts & principles.
Problem solving.
I can act on initiative, find
opportunities & proactive
in putting forward ideas &
solutions.
I am determined to get
things done. I make things
happen & constantly
looking for better ways of
doing things.
I can think out of the box.
I can express myself
clearly in writing.
I can plan activities &
carry them through
effectively.
I always enjoy challenges
– new things and old
things change differently
ADDITIONAL
EXPERIENCE:
I worked Part Time at
Rawson’s Property in
Moreleta Park Pretoria East
as a Rental agent before
moving to Port Elizabeth
2018.
Finance Admin
Devising and supporting office systems, including data management and filing.
Arrange daily coordination to collect or deliver and negotiate with drivers.
Screening phone calls, enquiries, and requests, and managing them when appropriate.
Organising and supporting debtors and creditors files. Reconcile creditors schedules on which clients must be paid 30 or 60 days.
Formulate and reconcile UIF 201/UI19 and PAYE for payments. Salary and wages calculate and formulate weekly for payment, on excel spreadsheet.
Bargaining Council reconciled and formulated for payment. Stock control daily, checking and writing up, and placing orders. Fabric costed as per rolls coming into factory and put onto creditors schedule for payment.
Housekeeping check daily to make sure everything is done according to factory standards.
Bank statement reconciliations done monthly.
Formulate/reconcile Petty cash on Pastel Evolution. Dealing with leave and sick leave of the factory workers and all HR related issues
Also, issuing and sorting PPE to the workers
Consulting with clients, aiding with selling of the products, and suppliers.
Filing and sorting old filing system.
Ultimate Mattress Concepts (Pretoria West) Jun 2017 – May 2018 RELEVANT EXPERIENCE (CONTINUED)
Personal Assistant
Devising and supporting office systems, including data management and filing. Arranging travel, and accommodation. Take notes or dictation at meetings or to supply general aid during presentations.
Screening phone calls, enquiries and requests, and handling them when appropriate.
Amoya Projects (Centurion Pretoria)
Apr 2015 – May 2015
Organising and supporting diaries and making appointments. Dealing with incoming email, faxes and post, often corresponding on behalf of the
manager.
Printing of drawings on CAD printer.
Conducting background research and presenting findings. Organising and attending meetings and ensuring the manager is well prepared for meetings.
Consulting with clients, suppliers and other staff Conducting specific projects and research.
Taking on some of the manager's
responsibilities and working more closely with management. Created an Asset register for the company.
Aided in Accounts department with Debtors.
RELEVANT EXPERIENCE (CONTINUED)
Personal Assistant / Administration Clerk
Word processing manuscripts, letters, and documents. Performing and prioritizing a multitude of complex administrative duties. Performing all assigned administrative duties.
Printing out and then distributing information.
Processing outgoing mail.
Filing all correspondence.
Typing memos and correspondence.
Minute taking in Management meetings.
Filing and retrieving documents.
Answering phone calls and sending callers to proper staff members. Performing reception duties.
Word processing manuscripts, letters, and documents. Performing and prioritizing a multitude of complex administrative duties. Performing all assigned administrative duties.
Printing out and then distributing information.
Processing outgoing mail.
Filing all correspondence.
Typing memos and correspondence.
Minute taking in Management meetings.
Filing and retrieving documents.
Answering phone calls and sending callers to proper staff members. Performing reception duties.
Black & Veatch SA (Witbank/Balmoral)
01 October 2012 – 30 March 2015
Making travel arrangement on behalf of senior managers. Photocopying and scanning documents.
Managing staff appointments.
Copying and distribute material.
Updated the Asset Register monthly.
Meeting managers and highlighting any office issues to them. Streamlining office procedures to make them more efficient. Sorting, and putting all leave requests and weekend work on an excel spreadsheet.
Sorting two-way radios and putting data on spreadsheet for the staff and contractors, also with the internet mobile cards for ex pats. Collecting information from the contractors for weekend work and putting it on a format.
Daily Inspection requests completed and sent to necessary contractors, tracked on system, and signed off once completed.
Overseeing confidential information.
Arranging weekly Integration meeting.
Booking conference rooms on Eskom computer. The Go two person for the office.
Weekly updating Organogram chart on Visio.
RELEVANT EXPERIENCE (CONTINUED)
Assistant Branch Manager / Finance
Administrator
Direct all operational aspects including distribution operations, customer service, human resources, administration and sales. Assess local market conditions and find current and prospective sales opportunities.
Updated the asset register often as the IT changing assets all the time. Manage budget and distribute funds appropriately.
Bring out the best of branch’s personnel by providing training, coaching, development, and motivation.
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
Address customer and employee satisfaction issues promptly Adhere to high ethical standards and follow all regulations/applicable laws. Network to improve the presence and reputation of the branch and company. Stay abreast of competing markets and supply reports on market movement and penetration.
Health & Safety – KBC (Witbank)
01 February 2008 – October 2012
RELEVANT EXPERIENCE (CONTINUED)
Site Agent / Secretary
Housing arrangements for the workers,
Consulting with colleagues and external contacts to book travel and accommodation.
Organising and storing paperwork, documents Using a variety of software packages, such as Microsoft Word, Outlook, Excel, etc., to produce correspondence and documents and to keep presentations, records, spreadsheets, and databases.
Devising and keeping office systems.
Invoicing.
Consulting with staff in other departments and with external contacts. Ordering and supporting stationery and equipment.
Sorting and distributing incoming post, organising, and sending outgoing post. Arranging travel and accommodation for staff or customers and other external contacts and/ computer-based information.
Photocopying and printing various documents, sometimes on behalf of other colleagues.
Completing and booking workers for medical and induction before they can enter the Site.
Dencor / Sasol (Secunda)
Feb 2007 – 2008
Doug Robless – BV
072-***-**** *********@**.***
Sandy Deonarain – KB Health & Safety
082-***-**** ********@****.**.**
Elise Brown – Amoya Projects
Carol Kantuchitani – Kuhlesile Engineering
076-***-**** *****@********************.**.**.
Francine Venter – Rawsons Property
082-***-**** ********.*******@******.**.**
Erika Bruyns – Rawsons Property
082-***-**** ********.*******@******.**.**
Maritsa Brown – ex Employee of Woodline
REFERENCES
Contact this candidate