Manila, Philippines
******.**@*****.***
Email Management - 8/10
Calandar Manamgement - 9/10
Tech Savvy - 9/10
Admin Assist - 9/10
JADE ELLICE
PADAYAO
Executive Assistant
EDUCATION
BSBA Major in Management
1997 - 2001
2001
Polytechnic University of the
Philippines
TOOLS USED
ZOOM
GOOGLE MEET
ASANA
MEISTER TASK
KW COMMAND
FOLLOW-UP BOSS
SLACK
GOOGLE DOCS
GOOGLE SHEETS
GOOGLE SLIDES
GOOGLE MEET
MICROSOFT OFFICE
MICROSOFT TEAMS
CANVA
SKILLS
I am not afraid to make bold decisions. I
pride myself on being very resourceful,
tech-savvy, and very welcoming to new
learnings.
I look into the positive aspects of life
and I love feedback as it helps me grow
into a better person.
WORK EXPERIENCE
Executive Assistant to the Vice
President of Sales
Feb 2021 - February 2023
Handling official communication
including phone calls and emails.
Planning meetings and travel of
senior executives.
Setting the executive's daily
schedule.
Booking meeting rooms and making
reservations at restaurants or
hotels.
Creating slides for presentation.
Recording minutes of meetings.
Compiling, filing, and retrieving
documents, records, and reports.
Researching and preparing reports.
Organizing and managing
corporate events.
Collaborating with other executive
assistants and office staff
Data Entry Specialist
December 25, 2023 - September 13, 2023
Entering data from their site into a
spreadsheet
Sorting spreadsheets that were sent
Removing duplicates on the sheets that
were given
Extracting data through their website
Inside Sales Agent
November 2023 - December 2023
Prospect for new clients on a daily
basis from various lead sources
Respond to inbound leads from all
internet lead sources, sign calls, etc.
Schedule appointments for Listing and
Buyer Specialists
Input/manage client and lead
databases
Conduct lead follow-up and
nurture leads until appointments
are set
Use time tracking app to ensure
productivity
Appointment Setter
November 2023 - May 2024
Prospect for new clients on a daily
basis from various lead sources
Nurture inbound leads from all internet
lead sources, sign calls, etc.
Schedule appointments for seller mand
buyer listings
Input/manage client and lead CRM
Conduct lead follow-up and
nurture leads until appointments
are set
Use time tracking app to ensure
productivity
WORK EXPERIENCE
Call CenterAgent
March 2001- September 2019
taking in phone calls as a customer
service representative for a mobile
telecommunication account
assist customers with questions about
their bill
process prorated refunds
handle escalation calls
respond to emails and chat questions
about their mobile services
process phone and plan upgardes
troubleshoot internet or call-related
issues on their mobile phone
dispatch technicians for their internet
at-home issues
Amazon Customer Service
Representative
Jan 2020- May 2020
Processing returns by following
company policies and procedures
Answering customer questions about
products and services using
knowledge of in-depth product
knowledge or technical computer
skills
Help customers with questions on the
status of their orders.
Receiving and processing orders for
products or services from customers
via phone, email, live chat, or other
communication platforms
Providing information about products
or services via email, call, and chat
Handling customer complaints
regarding orders that were damaged
or incorrect