Quality Control Process Improvement

Jamieo F. Carter

**** ***** ****** **** ******, Georgia 31632 Mobile: 229-***-****

Email: ****************@*****.***

PROFESSIONAL PROFILE

• Master’s of Science in Quality Management, credentialed Lean Six Sigma Black Belt, and current Doctoral student

• Air Force Veteran with 24 years of Aircraft Maintenance experience and demonstrated proficiency in the areas of production, demand scheduling, quality control, inspection and process improvement.

• 20 years of supervisory/management experience with diverse workforces to include employees from various ethnic, cultural, economic, and social backgrounds. Ability to drive change and prevent interpersonal conflicts.

Ability to employ logic and reasoning to identify strengths and weaknesses of alternate solutions, conclusions, or approaches to problems.

AREAS OF EXPERTISE

• Production/Demand Scheduling • Process Improvement

• Quality Assurance/Compliance • Equipment Management

• Training/Safety Management • Employee Development/Management

• Logistics • Audit/Inspection

PROFESSIONAL EXPERIENCE

Management & Leadership

• Managed and coordinated all maintenance and quality control activities for 7-ship helicopter fleet worth $616 million.

• Mobilized 550,000 tons of maintenance and aircraft equipment worth $150 million and 5,000 military personnel to support 10 global conflicts and seven humanitarian missions. Deadlines met 100% on-time with less than 5% defects.

• Recouped $1 million on faulty aircraft parts through quality deficiency reporting program, minimized defects by 25%.

Black Belt Project team lead; imitated, Supervised and monitored DMAIC Process for 71st Maintenance Rescue Squadron, minimized aircraft downtime by 20% and reduced manhours by 45%. (1,080 project hours)

Operations and Support

Oversaw daily production schedules for expediters and 219 maintainers, aligned capabilities to forecasted priorities.

Monitored 10,000 repair assets, identified critical items and assembled teams/equipment to reach 95% support rate.

Directed inspections, testing, and corrective actions for 500 aircraft engines supporting nine combat and support airframes. Scheduled 3,750 aircraft and corrosion control inspections, 15,000 sorties generated with zero casualties.

Green Belt team member; collected analyzed and monitored supply chain data for the 723 Maintenance Squadron, efforts saved $220 thousand in excess aircraft and engine parts and over 600 manhours. (1,250 project hours)

PROFESSIONAL CHRONOLOGY

Corteva Agriscience

EHS&S Specialist April 2022 - Present

Optimized the organization of the plant EHS&S Team to increase efficiency in reducing non-compliance risk and reduce injuries. Efforts reduced non compliance issues to zero and serious injuries to zero in 4.7 years.

Directed development and implementation of plant Ergonomic Program successfully, achieved 30% case reduction.

Implemented a Zero Access Machine Guarding program reducing incident rate by 95%

Conducted Phase 1 Assessment for property acquisition for waste water development project.

Sierra Nevada Corporation

Operations support and Logistics October 2020 - October 2021

• Maintained, repaired and calibrated aircraft tools and equipment,

• Coordinated logistical deployment of 1.7 billion worth of weapons systems, equipment and supplies

• Maintained Hazardous Material Site point. ordered, stored and disposal of Haz Material

• Maintained data base for over 1800 tools and support equipment.

Sonoran Technology, Moody Air Force Base, Georgia November 2017 – September 2019

Unit Training Manager

• Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops. Create budget and examined unit training requirements; establish, modify, and improve existing initiatives to increase program value.

• Generate reports regarding nonconformance with training deadlines, processes, or program quality. Report results of root cause analyses or adverse quality trends to senior leadership, recommend and implement corrective actions.

• Verify that training tools, operating systems and databases, processes and procedures, and end results meet established business standards and projected goals. Evaluate training/testing methods or technologies to determine usefulness

• Complete documentation needed to support testing procedures, including data capture forms, equipment logbooks, or discrepancy forms. Audit current policies and write/revise standard quality control operating procedures as necessary.

Jamieo F. Carter – Page 2

United States Air Force, Moody Air Force Base, Georgia February 2015 – November 2017

Aircraft Maintenance Production Superintendent

• Conducted routine/non-routine analyses of in-work materials, environmental samples, finished goods, or spare part samples. Inspected work of aircraft mechanics performing maintenance, modification, or repair and overhaul of aircraft and their mechanical systems to ensure full compliance to quality standards and aviation safety guidelines.

• Analyzed repair forecasts, proposals, or engineering data to determine feasibility, productibility, cost, or production time needed to return aircraft to serviceable status. Maintained records of performance reports for future reference.

• Controlled engine testing procedures to ensure that all runs were performed according to Air Force technical order guidelines, standard test methods, or protocols. Isolated and troubleshot engine failure problems, led product failure investigations, performed root-cause analyses, identified repair options, and recommended corrective actions.

United States Air Force, Yokota Air Base, Japan January 2011 – January 2015

Senior Maintenance Operation

Developed Quick Response Checklist (QEC), reduced maintenance activities by 40% and increased cross functional efficiency by 60%.

Organized /coordinated Maintenance Recovery Team, used quick problem solving skill to secured and recovered four C-130 aircraft.

Maintained, tracked and monitored real time aircraft status, highlighted/briefed improvements and deficiencies to senior leadership.

United Sates Air Force, Kunsan Air Base Republic of Korea January 2010 – January 2011

Assistant Flight Chief, Engine back shop / Engine test facility

Lead Tiger Team of six engine test cell maintainers, coordinated with engineers to troubleshoot and restore aircraft/engine test facility to full mission capable status.

Developed Value Stream Map for maintenance engine inspection, identified and eliminated non value added maintenance processes, saved over seventy five man hours per inspection.

Sole Focal Point/System Matter Expert (SME) for fifty three installed/uninstalled War Readiness Equipment Engines, reports and briefs senior leadership of status/ maintenance issues.

Lead first ever cross culture training activity, trained eight Republic of Korea maintenance personnel on critical Time Compliance Technical Order archiving Joint total Readiness Force goal.

United States Air Force, McConnell Air Force Base, Kansas

Isochronal Inspection Supervisor

Implement DMAIC process to improve/streamline isochronal aircraft phase inspection, defined/identified excessive maintenance processes/waste highlight on pareto charts.

Developed data collection plan, collected and measured maintenance inspection discrepancies reported findings to leadership.

Provided/piloted recommendations used to improve/trim Isochronal Maintenance inspections,

Increased inspection effectiveness and cut inspection process by four days.

United States Air Force, Kadena Air Base, Japan

Aerospace Propulsion Craftsman June 2000 – September 2009

Lead and trained 5 technicians in F100-PW-100/-220E Jet Engine Intermediate Maintenance, improved unit knowledge effectiveness.

Recovered over $1M on faulty aircraft parts through the quality deficiency reporting program using control process maps.

Managed largest equipment accounts in PACAF valued at $3.2M, revamped equipment tracking/turn-in process, saved 650K in equipment assets and reduced equipment turn-in process by 25%.

Jamieo F. Carter – Page 3

EDUCATION/CERTIFICATION

OSHA 30 Hour General Industry Safety and Health October 2019

Villanova University, Villanova Pennsylvania Anticipated September 2022

Project Management Professional Certification

Villanova University

Applied Project Management Certification June 2019

Villanova University

Project Management Capstone June 2019

New England College of Business and Finance, Falmouth, Massachusetts February 2018

Master of Science, Quality Systems Management

Juran, Southington, Connecticut February 2018

Lean Six Sigma Black Belt Certification

National Graduate School of Quality Management, Falmouth, Massachusetts March 2017

Bachelor of Science, Quality Systems Management

Juran, Southington, Connecticut March 2017

Lean Six Sigma Green and Belt Certification

Community College of the Air Force, Maxwell Air Force Base, Alabama November 2008

Associate in Applied Science, Aircraft Maintenance Technology

Lion Technology June 2023 Hazardous Waste Management Certification

Contact this candidate