Supply Chain Senior Manager

S SANKARANARAYANAN

KanakadharaIllam, Plot No **/*, Lalitha Nagar, Madambakkam, Guduvancheri, Chennai – 603202

Contact: +91-902**-*****; Email:mailto:******.***********@*****.*** ************@*****.***

OBJECTIVES

To work in a dynamic professional environment with a growing organization and utilize my creativity & innovative thinking for benefit of the organization and myself

I am looking for a position as a Middle-level management position in a Senior Manager capacity where leadership and management skills can be exercised to improve the firm’s expansion and long-term viability as a successful business

PROFILE

Having 12 years of rich & extensive experience in spearheading business in the area of both FMCG and Real Estate industry and a background in Procurement & Supply Chain and sales & marketing. I thrive in a results-driven environment and have a strong track record in delivering high quality sales experience and customer service with a positive interaction skill

Qualified professional with 10+ years of experience in Insurance and Banking Operations. Expertise in various grades in the Insurance Sector with exposure in Insurance Services right from underwriting to settling of claims of various categories.

Relationship-development expertise that complements the ability to aggressively build solid client base and drive revenue growth.

Key Competencies

Sales Marketing Planning Key Accounts Management Negotiation Skills Operations Management Channel Management Budgeting Coordination Team Leadership Analytical Skills Resource Utilization Process Management

PROFESSIONAL HIGHLIGHTS

Responsibilities:

Identified and sourced paddy and rice varieties from reliable suppliers to meet production demands.

Established long-term supplier relationships to ensure consistent quality and cost-efficiency.

Conducted market research to monitor price trends and availability of paddy and rice in key regions.

Forecasted demand based on market trends and historical data, ensuring optimal inventory levels.

Coordinated logistics for seamless transportation and storage of raw materials and finished goods.

Analyzed supply chain performance, identifying bottlenecks and implementing improvements.

Supervised the operations of rice repacking units, ensuring adherence to quality standards.

Implemented process improvements to enhance efficiency and reduce waste.

Ensured compliance with industry regulations and certifications.

Trained and managed teams for procurement, logistics, and repacking operations.

Fostered collaboration across departments to achieve operational goals.

Monitored team performance, providing guidance and support to meet key performance indicators.

Negotiated with vendors to secure favorable terms and pricing.

Monitored procurement budgets, reducing costs without compromising quality.

Optimized inventory management to minimize storage costs and reduce waste.

Responsibilities:

Excelled in client development, public relations, customer follow-up and property management

Displayed superior talent in effectively communicating with sellers, buyers, banks and mortgage lenders

Responsible for Direct Sale and Marketing of flats/Apartments

Planning and execution of corporate events and new tie-ups to create new business opportunities and increase new client base

To generate leads for ongoing and coming projects

Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other

Attended domestic & international property Fair in India to generate additional business

Proved successful working within tight deadlines and a fast-paced environment

Developed strategy to increase sales and drive profits.

Responsibilities:

Responsible for setting up new Retail outlets in the Region including identifying the right location, brand positioning and launch Sales operations.

Handling entire BTL activities including in store advertising, sales promotion, workshops, events, trade show, product placement etc.

Expanding business by launching innovative promotional activities, creating infomercials, campaigns and increased customer experience management (CEM)

Responsibilities:

Project Presentations to Customer (retail, corporate & institutional), conduct road-shows, exhibitions and seminars

Interacting with NRI/local clients giving previews, demos and walk through, hence closing deals with effective negotiations

Excellence in maintaining the market competitive report by efficiently gathering the data on the routine survey of the properties in the circle

Attended domestic & international property Fair in India to generate additional business

Developing relationships with customers via meeting, telephone calls and emails

Testing Experience:

Preparation of Functional Test Scenarios and Test Conditions and Test Cases

Review of Test cases, Scenarios and traceability matrix

Specialized in preparing scripts for User Acceptance Testing (UAT)

Technical Skills:

Operating Systems: Windows 2000/ 98 / 95, Windows XP

Browsers: Internet Explorer, Firefox

Others: MS-Excel, MS-Word, MS-PowerPoint

Project Experience:

General Insurance – User Acceptance Testing – Senior Test Engineer (Functional)

Client: SBI General Insurance co ltd

Duration: 8 months

Responsibilities:

Involved in writing, reviewing and executing test cases.

Preparation and execution of business test cases and analysing the derived output for functional compatibility.

Participate in review meetings to resolve bug related issues with developers.

Review, follow-up and support on retest items to ensure timely closure and efficiency of work.

Understanding the functional requirements of the system for both Products & Process

Preparation of clarification document

Responsibilities:

Handled with accuracy and average of 500 Life insurance proposal forms in a month for Achieve acceptable level of field underwriting to improve the quality of policies placed and also improve the turnaround time for placing of policies

Accurate medical categorization of proposals & calling of financial requirements based on total sum at risk cover

Effective resolution of all customer queries & policy servicing requests received at branch thru walk-ins, mail, telephone or advisor, as per prescribed guidelines & co-ordination with HO for the same wherever required

Handling the Executive’s to provide the proper productivity and CMS executive and ensure accuracy data entry operation in AS400 and banking of premium payments of the branches

Proper handling of Claim intimations received at branch and supporting to HO in Claims settlement

Leading, mentoring and monitoring the performance of team members to ensure efficiency in branch process operations, collection of renewal and meeting of individual & group targets

We recommend that the Operations Branch review the cost-effectiveness of monitoring once the segregation of duties and the need-to-know principles are fully applied

Involving audit activities and adequate detective controls (e.g. monitoring) are in place to complement segregation of duties and Support System for Agents restrictions on information access

Reduced the pending pipeline business by coordinating with Sales Team to close the requirements for the issuance of a policy; plotted targets for Customer Service Executives and converted existed customers to Direct Debit option for payment of premiums.

Created different MIS for the entire region to help the Sales Team; involved in underwriting process.

Accountable for handling 18 Branches in 15 Locations in ROTN; acted as Team Manager in different locations and ensuring production of revenue levels.

Heading the entire gamut of activities of the region pertaining to formulation of local marketing and retail strategies for brand building, initiating merchandising activities, store administration, staff management.

Lead team in collecting the 13th month renewal sales and delivery of customer relationship management techniques

Monthly branch visit (ROTN)

Training provided to the new commercial and Field Force

Responsibilities:

Claims Handling and Co-ordinate with HO for settlement of claims

Handling customer / Advisor Complaints and Queries and solving their issue pertaining to life insurance

Generate the medical and non-medical requirement from the E-Seg and also organizing with Hospital to arrange the medical requirement for the client

Generate the bank deposit Challans for the branch and ensure prompt banking of premium payments

Responsible for preparing the End of Day schedule & sending the report to Head Office Operation and responsible for entire backend operation of the branch

Responsibilities:

Leading a team of Documentation Executive to complete the documentation signing formalities for PL

Handling telephonic verification of office and residence to find out the applicant work experience and residential status

Calculate and Fixing up their loan limits based on the income documents provided by the applicant

Maintaining the Nil Error status in processing and reviewing final file before sending it to the bank for loan booking

Preparation of daily MIS of documentation and co-ordinate with manager and team leaders towards timely submission of report

EDUCATIONAL CREDENTIALS

Bachelor of Commerce; 2001

ManonmaniamSundaranar University, Tirunelveli

Applications Knowledge

AS400-Life Asia • BOSS • E-Bao • E-Seg • MS-Office • LINUX • Tally 5.3

Date of Birth : 20th July 1980

Linguistic Abilities : English, Tamil

Declaration: I hereby declare that all the information given herein is true to the best of my knowledge.

(S Sankaranarayanan)

Ganpath Exim, Tenkasi, Tamil Nadu

September 2019 to Present [63 Months]

Manager – Procurement and Supply Chain (Rice Industry)

Sheltrex Developer Pvt Ltd, Chennai, Tamil Nadu

April 2014 – August 2018 [52 Months]

Sr. Manager– Sales and Marketing

Matrimony.com

October 2013 – April 2014 [6 Months]

Area Manager– Sales and Marketing

Arun Excello Homes Pvt Ltd

Mar 2013 – Oct 2013 [7 Months]

Assistant Manager– Sales and Marketing

Maveric Systems Pvt Ltd

August 2010 – November 2011[15 Months]

Senior Test Engineer

ING Life Insurance Company Pvt Ltd

June 2006 – July 2010 - [49 Months]

Assistant Manager – Customer Service Department

MetLife Insurance Company Pvt Ltd

February’ 2005 – June 2006 - [16 Months]

Executive Field Operation

Shelters and V & Co (A group of Citi Bank)

November’ 2001 – February 2005[39 Months]

Executive - Operation (Team Lead)

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