Excellent Customer Service

**:**

resumegenius.com (*

MARCEE ORR

CONTACT

@ 860-***-**** meer uel Reel

© Arlington, wa 98223

SKILLS

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PROFESSIONAL SUMMARY

Experienced food runner and cashier team lead with a strong work ethic

and excellent customer service skills. Skilled in problem-solving and

effective multitasking while maintaining accuracy in financial

transactions. Proficient in using POS systems and various software

applications. Committed to delivering excellent customer service and

working collaboratively with team members to optimize guest

experience.

EXPERIENCE

August 2023 - September 2024

Food Runner/Hostess

Hops n Drops, Smokey point/marysville, Washington

* Exhibited strong multitasking skills when working under pressure during peak

hours.

Adapted well while working in fast-paced environments with frequent

interruptions.

Provided excellent customer service by being attentive to guests’ needs and

requests.

Maintained professional communication with wait staff, cooks, and managers

While on the job.

Demonstrated proficiency in delivering food orders to tables quickly and

efficiently.

Proactively addressed any customer complaints or concerns in a timely manner.

Assisted servers with delivering food to tables and refilling beverages.

Maintained a clean and organized work area to ensure health and safety

standards were met.

Cleaned and polished counters, shelves, walls, furniture, or equipment in food

service areas or other areas of restaurants and mop or vacuum floors,

Supported servers to optimize guest dining experience.

Utilized knowledge of menu items to provide accurate descriptions of dishes to

customers upon request.

Developed effective problem solving skills while troubleshooting unexpected

issues that arose during service periods.

Efficiently restocked supplies such as condiments, utensils, and napkins for

dining room use.

Greeted and seated customers.

Proficiently operated a POS system to accurately process customer orders.

Efficiently managed time between taking orders from wait staff and delivering

them promptly.

Communicated with hostess to drive efficient seating, table utilization and guest

service

Maintained complete knowledge of drink selections and garnishes in restaurant.

Garnished foods and positioned on tables to keep visible and accessible.

Contact this candidate