Data Entry Clerk
Resume:
Shevelle Nicola Neptune
Building ** unit ** Henry Peters, Malabar
**************@*****.***
OBJECTIVE
I am passionate about travel and inspired by the opportunity to contribute to an innovative initiative that promotes self-care and rewards hard work. I am committed to creating unforgettable experiences for clients, helping them step beyond the confines of routine and office life to explore the beauty of the world. My goal is to deliver exceptional service that leaves clients with memories they can cherish forever.
EXPERIENCE
Internal Elections - Call Centre Agent/Data Entry Clerk 08/2019 – 09/2019
Handling incoming calls and logging accurate and updated information of persons address and contact.
Logging in great detail the concerns of burgess and reporting their challenges to the relevant authorities.
Supervising other Call Centre Agents
On The Job Training Programme - Student Aid 10/2018 – 07/2019
Debe Presbyterian Primary School
Assist a student diagnosed with Autism Spectrum Disorder (A.S.D) level 3.
Assist student in the execution of academic tasks.
Assisted student in the area of social interactions through the application of social cues
Supervised student upon arrival at school, during recess and lunch hour and after school has been dismissed.
Coffee Boys Anglican Primary School
To assist a student with Attention Deficit Hyperactive Disorder (A.D.H.D)
To supervise student upon arrival at school, during recess and lunch hour and after school has been dismissed
To submit a detailed report of the students social and academic progress at the end of the term
To assist student in the execution and completion of academic tasks and to motivate student’s participation in class activities using mechanisms like token economy
Tunapuna/Piarco Regional Corporation - Accounts Department 08/2019 – 11/2021
Vote book clerk
To Assist in preparation of time-books and pay sheets, vouchers and requisitions
To assist in data entry for paid vouchers, requisitions, invoices
To assist in the preparation of handwritten cheques (in situations of great urgency)
Abstract clerk
Assistant to the Cashbook Clerk
To assist in over the counter transactions
Filing and organization of vouchers during the financial year
Tunapuna/Piarco Regional Corporation - Local Health Authority Department 11/2021 – To Date
To assist in preparing reports and correspondence
To assist in preparation of time and pay sheets, vouchers and requisitions.
To assist in the distribution of fortnightly packages to the Circulatory Sanitation Overseer
Sourcing quotations from OPR registered companies - Preparation of requisitions for the department to forward to procurement
Complaints Officer
Data entry
EDUCATION
Cowen Hamilton Secondary School – 2009/2014
Food and Nutrition I
English Language Grade II
English Literature Grade II
Mathematics II
Social Studies Grade II
History III
Biology III
French III
University of the West Indies Open Campus (South) – Psychology (Certificate) – 2015/2016
Language Skills and Communication A
Caribbean History A+
Contemporary Social Problems A-
Introduction to General Psychology B
Human Growth and Development A-
GPA: 3.7
Child and Adolescent Psychology A-
Research Methods in Psychology B
Principles and Application of Behavioural Theory A
Personality and Society B
Cognition and Cognitive Strategies A-
GPA: 3.6
University of the West Indies Global Campus - BSc Psychology with a Minor in Human Resource Management 2024 – To date
SOCI1002 A
GPA: 4.0
AWARDS AND ACKNOWLEDGEMENTS
Awarded most outstanding student in Food and Nutrition – Cowen Hamilton Secondary School Graduating Class of 2014
shevelle Nicola Neptune
Building 12 unit 38 Henry Peters, Malabar
**************@*****.***
17th, January 2025
Dear Hiring Officer,
I am pleased to submit my application for the Travel Agent position at Adventure Travel Consultant. With an unwavering passion for travel and a strong dedication to providing outstanding customer service, I am eager to contribute to your team and help craft unforgettable journeys for your clients while building long-lasting relationships.
What excites me most about this role is the opportunity to promote self-care and reward the hard work of individuals by offering them a chance to step out of their routine and experience the world. Travel has always been a source of rejuvenation and exploration, and I am driven by the desire to help others unlock the life-changing benefits that travel offers. I am confident that my background in customer service and administration, paired with my interpersonal skills, equips me to thrive in this role
Over the course of my career, I’ve honed skills in organization, communication, and attention to detail, whether managing calls and data entry as a Call Centre Agent or supporting students with special needs as a Student Aid. These experiences have sharpened my ability to manage customer inquiries, resolve issues swiftly, and work collaboratively within a team—critical skills for a successful travel agent.
Currently, I am a part-time student at the University of the West Indies, pursuing a BSc in Psychology with a 4.0 GPA. This academic journey has deepened my ability to connect with others through empathy and effective problem-solving, essential qualities when tailoring personalized travel experiences for a diverse clientele.
I would be beyond thrilled to share my passion, skills, and dedication with Adventure Travel Consultant. Joining such an innovative team would be an incredible opportunity to help make clients' destination dreams an forgettable reality.
Thank you for considering my application. I look forward to the possibility of contributing to your team and embarking on this exciting journey with you.
Sincerely,
Shevelle Neptune
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