Customer Service Banquet Bartender
Resume:
Sean McAlpin
Torrance, CA ***05
*******@***.***
OBJECTIVE: Bartender / Bar Manager
EDUCATION: Northeastern University — Boston, MA
Bachelor of Arts in Communications, 1993
New York University — New York, NY
Certificate in Sports Business, 1995
CERTIFICATIONS: Food Handlers Card 2024 / Alcohol Awareness Training 2024 TIPS Certification 2024 / CPR Certified 2024 / ServSafe 2024 PROFESSIONAL EXPERIENCE:
Santa Catalina Island Compan y Avalon, CA 2009-Present Bartender / Banquet Bartender / Banquet Bar Supervisor / Island Historian
•Crafting Cocktails: Prepare and serve a diverse selection of cocktails using high- quality ingredients and mastering unique recipes.
•Customer Service: Engage with guests to understand their preferences and recommend drinks that suit their tastes.
•VIP Services: Cater to VIP guests with exclusive access and services, including securing reservations and facilitating smooth check-in/check-out processes.
•Event Coordination: Provided VIP concierge services and coordinated special preparations for events hosting 2 to 2,500 attendees. Bluewater Grill Avalon Catalina Island, CA 2013-2016 Bartender / Special Events
•Knowledge of Beverages: Acquired extensive knowledge of wines and spirits, offering suggestions and information on origins and history.
•Presentation: Ensured drinks were beautifully presented, utilizing garnishes and glassware to enhance the guest experience.
•Inventory Management: Monitored stock levels and assisted in ordering supplies as necessary.
Mike Ditka’s Restaurant Chicago, IL 1997-2010
Bartender / Banquet Bartender / Special Events / Personal Assistant
•Delivered high-volume VIP bar and concierge services, ensuring top-tier service for high-profile guests and events.
•Managed cash handling processes effectively, including collecting tabs, chits, and cash while maintaining accurate accountability and financial records.
•Developed and organized charity golf tournaments and community events.
Contact this candidate