JOANNA SALVATORE
Lakeland, FL ***** / 860-***-****
***********@*****.***
Professional Summary
Throughout my career, I have developed a reputation for being dependable, adaptable, a problem solver and one with strong communication skills. I have achieved supervisory positions, spearheaded training programs and developed comprehensive strategies in all my positions that have led to improved safety, operational efficiency and client relations. My leadership abilities in high-stress environments helped to ensure seamless collaboration across departments and with law enforcement.
Work History
Sarasota-Bradenton International Airport 941-***-****) 11/2021 – 01/2024
6000 Airport Circle, Sarasota, FL 34241 relocated to Lakeland, FL
Traffic Control Specialist
As a traffic control specialist at an International Airport, I was responsible for maintaining a safe environment for employees, contractors and clients.
demonstrated strong problem-solving abilities when faced with unexpected challenges
increased efficiency by training new Traffic Control Specialists
optimized traffic patterns for special events, coordinating with event organizers
coordinated with multiple teams and departments to develop comprehensive traffic control strategies that balanced safety, efficiency, and project requirements
provided essential support to law enforcement personnel during emergency situations
Department Of Corrections 860-***-****) 10/1999 – 6/2021
24 Wilcott Hill Rd, Wethersfield, CT 06109 retired
Corrections Officer/Correctional Captain
During my career with the Department of Corrections I held positions from Corrections Officer to Correctional Captain, at which time I supervised 120 employees and managed 1850 residents. My primary objective with all my positions was to maintain a safe and positive environment for employees and residents of the facilities by monitoring activities, implementing regular training for employees, conflict resolution strategies and activities for residents. Through innovative strategies and by using a proactive approach, I was able to help enhance facility security, boost safety levels, improve staff retention rates, as well as reduce recidivism rates among residents.
developed strong working relationships with external agencies such as police departments and courts, facilitating seamless information and resident exchanges collaborated with interdepartmental teams to develop cohesive strategies for resident management
conducted performance evaluations for subordinate officers
conducted regular emergency drills and educating staff on response procedures
responsible for addressing misconduct promptly and transparently with both residents and employees
oversaw budget management, optimizing resource allocation for maximum operational efficiency
Body Shoppe/Fitness Centre for Women 3/1991 – 9/2003
Bristol, CT Business closed
Fitness Manager/Trainer
As Fitness Manager and Trainer my primary responsibilities were to provide support to the management staff, train newly hired employees, and create exercise programs for clients to enhance their abilities and self-image. My support of management also included ensuring the fitness center maintained a clean and safe environment by enforcing strict health guidelines and guaranteeing the fitness center was adhering to all government codes and regulations.
increased client retention by developing personalized fitness programs tailored to individual needs and goals
successfully manage client’s ability to progress within their programs leasing to increased referrals and positive word-of-mouth advertising
responded promptly to customer issues and resolved problems through effective communication and decision-making skills
stayed current on industry trends through continued education courses
bring innovative ideas to the facility’s programming lineup
conducted regular performance evaluations for staff, providing constructive feedback and opportunities for professional growth
assisted in financial stability by managing budgets effectively, monitoring expenses closely while prioritizing necessary investments in staff development or equipment upgrades
organized special events such as charity runs and fitness challenges, increasing community engagement and brand visibility
Skills
FL Driver’s license, strong communication skills, physically fit, commuter skills, problem-solving abilities, team leadership qualities, data collection methods, IANTD Open Water Diver,
Education
Tunxis Community College Farmington, CT
Courses in Business Management, no degree, transcripts available upon request