Sales Associate Revenue Cycle

Annette Mitchell

267-***-**** *************@*****.*** Philadelphia, PA

Summary of Qualifications

Highly skilled Customer focused Hospitality Professional with 5+ years of experience

Detail oriented, strong Interpersonal and communication abilities and strong telephone etiquette

Results driven, consistent team player, creative problem solver, analytical thinker

Proficient in Microsoft Word, Excel and type 35 WPM and a strong math aptitude

Perfect Attendance and Special Projects Awards and Strong Work Ethic

Employment History

DSW Wynnewood, PA

Sales Associate 2024 to Present

Greeted customers and directed them to desired departments

Operated a cash register and balanced the cash drawer with 100 percent accuracy

Upsold products by making recommendations and explaining product usage

Maintained a clean and organized workstation and organized store displays

Trinity Health Systems Philadelphia, PA

Payment Poster 2021 to 2023

Performed reconciliation all incoming cash payments as part of the revenue cycle process

Provided detailed documentation of corrections regarding discrepancies, outstanding items and

exceptions in appropriate system & tracked data on payment activity and relay findings to supervisor

Adhered to proactive practices including cash posting of all incoming payments in a timely and accurate manner

Mercy Health System Conshohocken, PA

Cash Application Representative 2006 to 2019

Downloaded, processed and posted electronic remits through PREMIS system

Received payments for products and services from insurance companies and individuals

Handled payments and billing adjustments and tracked cash and checks received daily

Performed troubleshooting activities for missing payments

Siemens/Integreo Malvern, PA

Payment Processor 2003 to 2005

Handled billing functions for medical facilities and compiled and posted financial data

and processed insurance batches for cash applications

Reviewed remittance claims from primary and secondary insurances

Researched and resolved unidentified, reduced accounts receivables by 30%

Patient Account Representative

Reconciled accounts with outstanding balances

Contacted insurance companies for status updates on accounts

Reviewed insurance contacts of determine balance, overpayments and adjustments

Requested client’s medical records, EOBs and other documentation from insurance companies

Education

Community College of Philadelphia Philadelphia, PA

Liberal Arts Major & Patient Services Representative Certification

Pierce College Philadelphia Philadelphia, PA

Business Applications Certification

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