Customer Service Support

Career Objective

A dedicated and hardworking professional seeking an entry-level Customer Service position in Canada. Possesses strong organizational and communication skills, with a passion for delivering excellent customer support and building positive client relationships.

Highlights of Qualifications

Delivered exceptional customer service and communicated effectively with clients.

Managed multiple tasks efficiently and prioritized time-sensitive responsibilities.

Collaborated with team members to achieve goals in volunteer and professional settings.

Applied foundational knowledge in financial processes and bookkeeping for administrative tasks.

Demonstrated adaptability by learning and using new tools and systems effectively.

Provided excellent customer support in sales, cashier, and packaging roles, ensuring satisfaction.

Work Experience

Packaging Food Hampers

Grace Place – Scarborough, ON 2024 – Present

Assembled and packaged food hampers for distribution to community members in need.

Collaborated with team members to ensure timely and efficient operations.

Contributed to the organization's mission by maintaining a high standard of service.

Assistant Cook

Atseyohannes Hotel – Ethiopia 2022 – 2023

Supported chefs in meal preparation and ingredient organization.

Assisted with cutting, dishwashing, and maintaining cleanliness in the kitchen.

Ensured adherence to food safety and hygiene standards.

Sales and Customer Service Representative

Nayna Jewelries – Ethiopia 2020 – 2021

Provided exceptional customer service by assisting with purchases and resolving inquiries promptly.

Processed transactions accurately as a cashier, ensuring proper handling of financial records.

Maintained a clean and organized workspace to improve customer experience and satisfaction.

Education

Diploma in Business and Accounting

Sheba University College 2018 – 2020

Volunteer Experience

Fremnatos Elders and Children’s Support Center, Ethiopia 2021 – 2022

Assisted with various activities to support elders and children in the community.

Demonstrated compassion and teamwork in providing essential services.

Ensured a welcoming and supportive environment for beneficiaries.

Additional Skills

Exceptional customer service and communication abilities.

References

Available upon request.

Contact this candidate