Administrative Support Urgent Care

MALIKHA GHAURI

347-***-**** ************@*****.*** Cresskill, NJ, 07626

PROFESSIONAL SUMMARY

Dynamic and results-oriented professional with a proven track record at Englewood Health Urgent Care, adept in administrative support and organization. Excelled in managing patient data and enhancing operational efficiency. Skilled in appointment management and basic life support, demonstrating exceptional time management and a commitment to excellence. SKILLS

• Organization and Time Management

• Basic Life Support for Healthcare Providers

• Administrative Support

• Appointment management

EXPERIENCE Englewood Health Urgent Care; Fairlawn, NJ January 2019 - January 2021

• Medical receptionist

• Managed patient check-ins by verifying insurance coverage, collecting payments, and updating accounts as needed.

• Incoming phone calls were screened, with messages taken or forwarded to the proper staff.

• Updated patient data, medical histories, and contact information to ensure traceability.

• Transmitted correspondence and medical records by mail, e-mail and fax.

• Maintained medical records, technical library, and correspondence files. TEACHER ASSISTANT ITDC Ridgewood, NJ

January 2015 - January 2018

• Helped teachers keep an eye on how kids were acting, keep the classroom in order, and enforce the rules.

• Helped kids with a variety of tasks to support their learning needs.

• Work with educators to create lesson plans that catered to the unique requirements of every student.

• Ensured that all educational standards were being met according to district policies.

• Helped promote positive social interactions among students through active engagement in class activities.

• Encouraged active participation in class activities, which in turn helped create helpful social interactions among students.

Air Canada Receptionist Queens, LaGuardia

January 2012 - January 2015

• Customer service includes welcoming guests, responding to questions, and helping with boarding and check-in processes.

• Offering details on gate changes, flight times, airport amenities, and nearby places to visit.

• Taking care of traveler concerns like misplaced bags, delayed flights, or missing connections.

• Keeping in touch with ground services, security officers, and airline employees to guarantee seamless operations.

• Administrative duties include giving boarding cards, processing passenger paperwork, and keeping records.

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