Customer Service Retail Sales
Resume:
Jennifer Robinson
Gray, GA
********************@*****.***
Willing to relocate: Anywhere
Work Experience
Coordinator
December 2023 to May 2024
SCHEDULE NEW BUILDT HOMES FOR THE WINDOW, DOORS AN TRIM INSTALL ALSO REACH OUT TO HOME OWNER ONCE MOVED IN TO HAVE A TECH COME COME OUT N FIX ANY ISSUES THEY HAVE.
EMAIL BACK AN FORTH WITH THE SUPERINDENTS ABOUT ANY ISSUES AN OR SCHEDULING FOR THE HOMES
ENTER INFORMATION INTO SYSTEM
PHONE CALLING AN ANSWERING
SCHEDULING TECHS OUT TO A JOB
COORDINATING WITH TECH ON A DAILY BASIS
Service Advisor
Camping World-Fort Myers, FL
April 2023 to September 2023
Customer service.. schedule appointments. Create work orders. Communicate with customer. Keep customer updated. Communicate with techs. Walk the unit with customers. Take pictures. Tag the unit. Call.extended warranty. Call insurance companies. Pay attention to all customers complaints. Parts Specialist
LA MESA RV-Fort Myers, FL
July 2020 to June 2022
ORDER PARTS FOR TECHS AN SALES ADVISOR
ETHER ONLINE OR THROUGH PHONE CALLS.
CALL VENDOR ON ORDERS AN UPDATES.
LOOK UP ORDERS AN ET
Pull, package and deliver part
Assists customers and/or technicians with locating and providing the correct part(s Ensure all paperwork related to deliveries are complete and correct A LOT OF GOOGLE RESEARCH FOR PARTS.
PRINTED INVOICES.
CASH AND C/C HANDLING.
DID RETAIL SALES WHEN CUSTOMER CAME INTO STORE.
DID RETURNS IF NEEDED.
UPDATE ALL INFO ON PAPER WORK IN SYSTEM.
ALSO MAILED PACKAGES IF NEEDED.
RECEIVED PACKAGES AS WELL.
Parts Department
AutoZone-Fort Myers, FL
September 2019 to January 2020
ORDER/LOOK UP PARTS FOR MECHANICS ON THE COMPUTER
CASH A CC HANDLING.
PRE ORDER PARTS Dispatching
MATTER BROTHERS FURNITURE-Fort Myers, FL
June 2017 to August 2018
PLACED ORDERS FOR FURNITURE.
DISPATCHED THE DRIVERS TO LOCATION WHERE
DELIVERIES ARE NEEDED
STAY IN CONTACT WITH DRIVERS THROUGH OUT THE DAY
CREATE THE MANIFEST FOR THE DAY FOR DRIVERS
MAKE SURE DRIVERS PHONE ARE IN WORKING CONDITION
A LOT OF PHONE ANSWERING, CUSTOMER SERVICE
Education
HIGH SCHOOL
Perth Amboy High School - Perth Amboy, NJ
Skills
• Restaurant management
• Budgeting
• Microsoft Outlook
• Microsoft Excel Languages
• Payroll
• Human resources
• Computer skills
• Organizational skills
• Shipping & Receiving
• Food service
• Data entry
• Hospitality management
• Supervising experience
• Hotel management
• Microsoft Word
• Retail Sales
• Filing
• PARTS
• Bilingual
• Dispatching
• Office management
• Spanish
• Guest relations
• Hotel experience
• FAST LEARNER
• Fluent
• Leadership
• Hospitality
• Time management
• Clerical experience
• Microsoft Powerpoint
• Shift management
• Customer service
Certifications and Licenses
Driver's License
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