Customer Service Representative

Adrienne Harris

Durham, NC 984-***-**** ****************@*****.***

Objective

To obtain a challenging customer service position in a dynamic and innovative organization where I can demonstrate my problem solving, effective communication, and analytical skills. Education

Ultimate Medical Academy 05/2016-12/2018

Associate’s of Applied Science

Medical Administration

Experience

Cintas Assistant Sales Service Representative

06/2021-12/2024

• Provided existing and new customers with

cross-selling and upselling uniform and cleaning

products.

• Negotiated service agreement renewals and

managed inventory control.

• Serviced uniforms, cleaning products, to

customers on weekly delivery route.

Honda Power Equipment Assembly Line Worker

01/2018-06/2021

• Performed shipping and receiving by visually

inspecting all engine components and preparing

all outgoing shipments for on-time delivery.

• Assisted in engine testing and analysis by using sound principles and adhering to business

standards, practices, procedures, and product

requirements.

• Used basic hand tools, check tools, special

tools, fixtures, inspection gauges, and limited

precision measuring devices to acquire product

acceptance data.

Livewell Home Health Home Health Aide

05/2016-01/2018

• Assisted patient with activities of daily

living such as personal care, meal prep,

medication reminders and companionship.

• Nursed patients physical and mental health, by

monitoring vitals.

• Followed all HIPAA patient privacy guidelines,

as well as state requirements.

Brookdale Senior Living Resident Care Aide

11/2014-01/2016

• Assisted patient client residents with adequate

needs medication reminders, vitals, or daily

living activities.

• Provided companionship and personal care for

patient client residents.

• Aided Support, through active planning and

residential activities.

Affiliated Computer Services Customer Care Associate 11/2012-11/2014

• Provided as an interface between customers

and company.

• Strived to meet daily quotas and accomplished

a high number of

resolution calls in a timely manner.

• Responded to customer inquiries in

billing and technical support by analyzing,

accessing, and executing a resolution situation.

Food lion Customer Service Associate

08/2007-11/2012

• Assisted management of store operations to

meet daily financial and sales goals.

• Resolved customer concerns, and inquiries about

sales transactions, sales products.

• Provided support with store vendors, in receiving and merchandising.

Skills

• Time Management

• Problem solving

• Effective communication

• Leadership

• Work ethics

Contact this candidate