Product Owner System Integration

ASHBURN, VA, ASHBURN, US, ***** • ***********@*****.*** • 703-***-****

POOJA GARG

Sr. Product Owner

PROFESSIONAL SUMMARY

Skilled and result-driven IT professional with over 16 years of experience in delivering and managing enterprise-wide systems. Extensive experience in data analysis, process re-engineering, and cross-functional collaboration. Proven ability to lead teams, communicate complex data findings to stakeholders, and provide actionable recommendations to enhance operational efficiency and profitability.

EMPLOYMENT HISTORY

SR. PRODUCT OWNERFeb 2015 - Present

Fannie Mae

• Collaborating with key stakeholders and leadership to deliver the product vision and roadmap

• Maintaining and creating the product backlog, incorporating feature demand and road map

• Working with multiple stakeholders and consumers in defining the business needs and providing the product feasibility

• Working closely with the development team in refining the requirements, and communicating requirements

• Define and develop the acceptance criteria for the epics and user stories and ensuring the delivery

• Preparing for PI planning, maintaining epics, and user stories, and presenting the plan to the team

• Participating in daily standup, reviews retrospectives, sprint planning, demos and other Agile meetings

• Communicating with the leadership in communicating the product plan, status

• JIRA admin activities for teams (created boards, workflows, filters, dashboards, reports using JQL.)

• Planned and tracked sprints closely and helped the team to focus on commitments & delivery

• Communicated team velocity and sprint/release progress to the teams and management

• Working with cross-functional and development teams to implement the solutions. Optimized reporting process to FHFA saving almost 40% of manual work involvement for every quarter. Designed system to source data from multiple sources and creating mastered record for enterprise usage

PRODUCT OWNER/BUSINESS ANALYSTSep 2013 - Dec 2015

AmtrakWashington, DC

Led software implementation across Amtrak stations, ensuring timely delivery and system integration.

Collaborated with vendors to prioritize backlog, define user stories, and maintain JIRA progress.

Coordinated with contractors to meet project deadlines, enhancing team performance.

Facilitated stakeholder meetings to address deliverables, schedules, and resolve conflicts.

Tested system integration APIs using XML schemas, ensuring seamless functionality.

Orchestrated complex projects, meeting strict deadlines and budget targets. Collaborated with senior leaders to solve intricate problems, adapting project plans to align with organizational objectives.

Fostered positive vendor relationships, managed internal personnel and contractors. Facilitated stakeholder meetings to address deliverables, schedules, and conflicts, promoting seamless project execution.

Developed comprehensive project plans encompassing objectives, resources, and staffing requirements. Conducted API testing for system integration using XML schemas, ensuring robust software performance.

Spearheaded software implementation across stations, ensuring seamless system integration. Conducted thorough API testing, enhancing overall functionality.

Fostered strong vendor relationships, prioritizing backlog and defining user stories. Coordinated effectively with contractors to meet project milestones.

Used HP ALM for requirements management, Test cases, and defect reporting and tracking

SR. SYSTEM ANALYSTJul 2012 - Jul 2013

Fannie MaeHerndon, VA

• Completed software development lifecycle from requirement analysis to test planning, test case development and test execution

• Developed and implemented workflow templates, prioritizing efficiency and ease-of-use for end-users

• Created customized development frameworks for customers based on specific business goals and budgetary constraints

• Worked closely with business users and business analysts to understand functionality and propose creative solutions to meet business needs

• Participated in risk assessment analysis, applying standard change control procedures to minimize inherent liability in software releases

• Developed flowcharts and diagrams to describe and lay out logical operational steps

• Offered input for complex documents to support client-ready final versions

SYSTEMS AND DATA ANALYSTJul 2011 - Jul 2012

T. Rowe PriceOwings Mills, MD

• Conducted interviews with key business users to collect information on business processes and user requirements

• Analyzed key aspects of the business to evaluate factors driving results and summarized into presentations

• Applied problem-solving skills to analyze and resolve issues impacting business operations and goal achievement

• Identified process inefficiencies through gap analysis and outlined sensible solutions

• Met with stakeholders to establish favorable business relationships and support mutually beneficial interests

• Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement

• Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes

• Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality

• Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action

BUSINESS ANALYSTMar 2010 - Jul 2011

Fannie MaeHerndon, VA

• Conducted interviews with key business users to collect information on business processes and user requirements

• Analyzed key aspects of business to evaluate factors driving results and summarized into presentations

• Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement

• Improved business direction by prioritizing customers and implementing changes based on collected feedback

• Identified process inefficiencies through gap analysis and outlined sensible solutions

• Met with stakeholders to establish favorable business relationships and support mutually beneficial interests

BUSINESS ANALYSTFeb 2008 - Mar 2010

Pension Benefit Guarantee Corporation, PBGCWashington, DC

• Conducted interviews with key business users to collect information on business processes and user requirements

• Analyzed key aspects of business to evaluate factors driving results and summarized into presentations

• Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement

• Improved business direction by prioritizing customers and implementing changes based on collected feedback

EDUCATION

INFORMATION TECHNOLOGY PROJECT MANAGEMENT FINANCE

University of Maryland University College

SCIENCE

Institute of Management Studies Delhi University

COURSES

CERTIFIED SOLUTIONS ARCHITECT

AWS

CERTIFIED SCRUM MASTER

SAFe

CERTIFIED PRODUCT OWNER PRODUCT MANAGER

SAFe

SKILLS

Product Management (Expert), Requirements Management (Expert), Business Analysis (Expert), Project Coordination (Expert), Impact Analysis (Expert), Product Prioritization (Expert), PI Planning (Expert), Process Reengineering (Expert), API (Expert), Stakeholder Management (Expert), Resource Management (Expert), Systems Implementation, Agile Methodologies (Expert), Data Engineering, Product Backlog, Process Flow, Data Mapping, Scrum, Kanban, User Acceptance Testing, Vendor Management, Team Mentoring, Data Analysis, Project Planning, Jira, Confluence, SQL, XML, JSON, HP ALM (Experienced).

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