Customer Service Business Process

Experience

Bright coat paint Nigeria

Painter **/2020 - Present

Performed high-quality painting services to [x] clients and maintained a [x]% customer retention rate Trained new employees on the proper application of paint, resulting in a [x]% increase in customer Satisfaction Created and implemented a painting business process using lean manufacturing techniques, resulting in an [x]% reduction in manual labor

Bright coat paint Nigeria

Painter Helper 10/2020 - Present

Developed relationships with [x} new staff members, and assisted [x] existing staff members in their career development Recruited [x] paid staff members to assist with event management and implementation of a volunteer retention bonus program

Maintained a clean and safe work environment, resulting in a [x]% reduction in complaints filed with management and a

[x]% increase in crew satisfaction

Provided customer service and was involved in training [x] new team members each month Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment

Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services

Skills

Communication skills, English, Customer service, Leadership Education

Abraham adesanya polytechnic Nigeria

Mass communication 01/2021

Diploma

Michael Adeola

090******** **************@*****.*** Nigeria

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