DIANA RIVERA
Lehigh Acres, Florida *****
Phone: 908-***-****
Email: **********@*****.***
OBJECTIVE:
Resourceful accounting manager and human resources manager looking to contribute to the well-being of a thriving company utilizing my experience and education.
EDUCATION:
Bachelor of Science in Accounting, Everest University, Tampa, FL, GPA: 3.56 cum laude
EXPERIENCE:
Fetch Specialty & Emergency
November 2023 – Current
Payroll Manager
●Process multi-state payroll for FL, NJ, SC, DE & GA.
●Play a pivotal role in the year-end financial close
●Developed and implemented a payroll SOP for the management team.
●Managing the successful integration of anew payroll software system which will increase efficiency and accuracy.
Lee County Plumbing
June 2021 – June 2023
Human Resources Director
●Proposed new procedures and policies such as attendance and cell phone policy.
●Assisted GM with letters and specifically a proposal letter for Babcock Ranch permitting Lee County Plumbing to be their #1 plumber to call.
●Recruited, conducted background, DMV, and drug screens.
●Reviewed and edited company handbook.
●Developed succession plans and promotion paths for all staff.
●Processed payroll and managed various benefit programs.
●Conducted team-building events.
●Lead and provided direction for all.
The Shave Parlor
March 2021 - Present
Owner/Lash Tech
●Recruit and set up all new hires.
●Manage the barbershop salon.
●Implemented policies and procedures.
●Manage social media accounts.
●Maintain inventory.
●Bond individual lash extensions to natural eyelashes with liquid adhesive using proper isolation techniques
●Educates each customer on aftercare procedures to ensure preservation on natural eyelash health, longevity of lash extensions and infection control.
●Recommend maintenance appointments.
●Follow safety and sanitation protocols provided by the state of Florida.
●Attend Cape Coral Chamber of Commerce Networking events.
●Sponsor BKFC
●Act as representative at trade shows, hairs shows, hiring events informing attendees on services provided and demonstrating services with the intent of gaining new clientele.
MY Shower Door
April 2018 – February 2021
HR/Payroll Manager
●Recruited, interviewed and onboarded all new hires.
●Traveled to showrooms for recruiting as needed; hosted hiring events
●Sourced talent via social media.
●Attended job fairs and built relationships with function advisors.
●Coordinated drug screens, run background checks and pull driving records.
●Coordinated safety meeting for drivers and installers.
●Reported and followed-up with injuries and maintained OHSA reports.
●Distributed uniforms and maintains inventory spreadsheet.
●Researched, reviewed and implemented open enrollments for all benefits.
●Oversaw and administered performance reviews, annual compensation/bonus review process.
●Reviewed and approved all benefit invoices.
●Assisted employees on benefits questions/concerns (i.e. medical, dental or vision insurance, 401k, hsa, etc).
●Assisted and advised managers on coaching, counseling and/or disciplining.
●Investigated employee claims.
●Managed, implement, and follow up on worker’s compensation claims.
●Responded to unemployment compensation claims or any suits filed by employees or former employees.
●Reviewed, modifying and/or implementing policies and procedures on an as needed basis.
●Ensured that the Company is in compliance with all Federal, State and Local Labor Laws.
●Monitored hours on all hourly employees and tracks salary employees.
●Monitored and tracked vacation, sick and unpaid time.
●Provided timely and thoughtful responses to payroll related inquiries.
●Proposed and implemented new procedures for payroll processing.
●Processed payroll and distributed checks as needed.
●Generated reports and prepared journal entries.
●Support month-end close by preparing payroll-related journal entries and reconciliations
SKILLS:
●Computer proficiency in Microsoft Office, Word, Excel, PowerPoint, Outlook, and Internet Explorer Netscape Navigator, Lotus SmartSuite and Lotus Notes.
●Accounting Programs: PeopleSoft, PeachTree,FAST, Timberline, SAP, BancTec, Computer Ease and Intacct.
●HVAC Programs: SkyBoss, FieldEdge and Service Titan.
●HRIS applications: QuickBooks, ADP Workforce Now, Decision HR, Payroll Online/Benefits Mall, Paylocity, Paychex, Patriot, Workday, UKG Kronos and SAWIN.
●Types 55 wpm.
●Florida Notary.