Customer Service High School
Resume:
Danesha Ware
Chicago, IL *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Packing/Shipping
Total Staffing Solutions - Chicago, IL
February 2018 to Present
• Worked with vendor representatives to resolve damaged shipment and item shortages, protecting company interests and financial targets.
• Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
• Picked orders, scanned products and packed boxes. Receptionist
Sugar&Tot’s - Chicago, IL
August 2015 to Present
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Collected and distributed messages to team members and managers to support open communication and high customer service.
• Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or restocking.
• Answered telephone calls to field inquiries from client’s, vendors and various other callers seeking information
• Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
• Monitored premises, screened visitors, updated logs and issued passes to maintain security. Education
High school diploma
Hyde Park Academy High School - Chicago, IL
September 2012 to June 2016
Skills
• Shipping & Receiving
• Warehouse Experience
• Packaging
• Load & Unload
• Order Picking
• Picking & packing
• Stocking
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