Customer Service In-Store

Genesis Williams

Hardworking individual driven in providing excellent customer service with a positive team player attitude.

**** ********* ***

Saint Paul, MN 55104

763-***-****

*****************@*****.***

EXPERIENCE

First Grand Ave Liquor Store

09/2023 - current - Cashier

●Rang-up and bagged in-store customer purchased items.

●Upselling

Doordash, (Twin Cities area)

01 2022 - current - Delivery Driver

●Grabbing food and drinks from stores and dropping them off at customer's locations, shopping for customers, provided hot and ready foods to customers.

Kura Sushi, 60 E Broadway, Bloomington, MN 55425

11 2022 - 01 2023 Full time - server

●Server, cleaned tables and drink station, performed janitorial duties, used a robot to serve drinks, rang up customers / imputed tips, escorted customers at tables, promoted various sales options.

Amazon Warehouse, 2601 Fourth Ave E, Shakopee, MN 55379

02 2022 - 07 2022 Full time - Warehouse Associate

●Warehouse worker, stowed items on and off a robotic machinery to package purchased items for customers.

Foot Locker, Mall of America, Bloomington, MN 55425

08 2019 - 07 2021 Sales — Cashier

●Rang-up and bagged in-store customer purchased items.

●Assisted customers applying to in-store credit programs.

●Upselling

Target, 15560 Pilot Knob Rd, Apple Valley, MN 55424

10 2020 - 01 2021 Seasonal — Cashier

●Rang-up and bagged in-store customer purchased items.

●Assisted customers applying to in-store credit programs.

SAVERS Thrift Store 7608 150th St W, Apple Valley. MN 55124 – 07 2020 – 12 2020 Full time - Sales Associate

●Stock the shelves with new merchandise and cashiering customer items at check out. Preformed upselling on various store items. Experience in opening and closing cash drawers. And provide general customer service.

EDUCATION

Apple Valley High School, 14450 Hayes Rd, Apple Valley, MN 55124 — General Education Diploma

August 2019 - June 2021

●Highschool Graduate class of 2021

●3.4 GPA

●Very active in the following.

-Played volleyball in Middle School

-Cheerleading

Saint Paul College, 235 Marshall Ave, Saint Paul, MN 55102 Business Administration

August 2023 -

SKILLSET

●Exceptional Customer Service

●Accuracy & Detail Oriented

●Self-Motivated & Independent

●Excellent Written, Ora and Interpersonal Communications

●Bilingual

●Multitasking

●Problem Solving

●Proficient Software Microsoft & Excel

●Analytical

●Telephone Experience

LANGUAGES

Fluent Spanish

Fluent English

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