Customer Service Warehouse Associate
Resume:
Phillip Knowlton
God- fearing man with great communication skills and a team player! Quick learner ready to learn everyday to become a better person! Always productive and willing to improve myself value and others around me!
Memphis, TN 38116
**********@*****.***
Professional Summary
Hardworking and detail-oriented warehouse associate with 15+ years of experience in logistics, maintenance, and customer service. Proficient in operating forklifts, handling hazardous materials, and utilizing GPS systems for route planning. Proven ability to work effectively in fast-paced environments and maintain a commitment to safety. Skilled in inventory control, quality audits, and maintenance. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Company Driver
Ozark Motor Lines-Memphis, TN
February 2024 to November 2024
• Safely operated company vehicles to transport goods and personnel to designated locations
• Delivered goods in a timely manner, ensuring on-time arrival at customer locations
• Communicated effectively with dispatchers and team members to coordinate deliveries and resolve any issues that arise during transportation
• Provided excellent customer service by delivering goods with professionalism and courtesy
• Utilized GPS systems or maps effectively for route planning/navigation purposes
• Demonstrated ability to handle stressful situations calmly while maintaining focus on safe driving practices
Forklift Operator/Warehouse
DHL-Byhalia, MS
May 2018 to February 2024
• Loaded and unloaded trucks, ensuring proper placement of items to prevent damage
• Collaborated with warehouse team to organize storage areas for optimal efficiency
• Performed routine maintenance on forklifts, including inspections and minor repairs
• Followed company procedures when handling hazardous materials or fragile items
• Utilized handheld scanners or computer systems to track inventory movement accurately
• Worked closely with shipping/receiving department personnel on coordinating deliveries/pickups Delivery Driver
Amazon Warehouse-Memphis, TN
October 2022 to November 2023
• Delivered packages and goods to customers in a timely and efficient manner
• Ensured the safe handling and transportation of fragile or perishable items
• Collaborated with dispatchers to coordinate daily delivery schedules
• Reported any vehicle maintenance or repair needs promptly to the appropriate department
• Maintained cleanliness and organization of company vehicles at all times
• Utilized GPS navigation systems or maps to determine optimal routes for deliveries Maintenance
Hilton Garden Inn Hotel-Southaven, MS
June 2017 to September 2018
• Performed routine maintenance tasks, including inspecting equipment, troubleshooting issues, and repairing or replacing faulty components
• Implemented preventive maintenance programs to ensure optimal performance and longevity of machinery and equipment
• Maintained accurate records of all maintenance activities, including repairs made, parts used, and costs incurred
• Managed inventory levels of spare parts and supplies to minimize downtime and reduce costs
• Trained new employees on proper use of tools and equipment as well as safety procedures
• Collaborated with vendors to negotiate contracts for equipment purchases or service agreements at competitive prices
Auditor and order filler
Milwaukee Tool-Olive Branch, MS
April 2014 to February 2018
• Performed routine maintenance tasks, including inspecting equipment, troubleshooting issues, and repairing or replacing faulty components
• Implemented preventive maintenance programs to ensure optimal performance and longevity of machinery and equipment
• Responded promptly to emergency repair requests to minimize production disruptions
• Conducted regular inspections of facilities to identify potential hazards or areas in need of repair or improvement
• Trained new employees on proper use of tools and equipment as well as safety procedures
• Collaborated with vendors to negotiate contracts for equipment purchases or service agreements at competitive prices
Bus driver and Teacher assistant
Smart Start Learning Center-Memphis, TN
March 2011 to May 2014
• Supervised and cared for a group of XX children, ensuring their safety and well-being at all times
• Maintained a clean and organized daycare environment, including sanitizing toys and equipment regularly
• Created a welcoming atmosphere for children by engaging them in interactive playtime activities
• Managed conflicts between children using conflict resolution techniques appropriate for their developmental stage
• Safely transported students to and from school, adhering to all traffic laws and safety regulations Education
Some college and trade schools in Business Management and CDL Northern Oklahoma College and Roadmaster Driving School - Millington, TN August 2000 to May 2002
I went to Northern Oklahoma after high school w/ a business management major did not receive degree! Also, I took a trade and learned to drive CMV and gained my CDL LICENSE at Roadmaster driving school in December 2023!
Commercial Driver's License (CDL)
Class A
Expires: January 2032
Skills
• Commercial Driving
• Bus Driving
• Forklift
• Maintenance
• Quality audits
• Customer service
• Computer skills
• Picking & packing
• Inventory control
• Commitment to safety
• Tractor-Trailer
Certifications and Licenses
CDL
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