Nicole Stillwell
**** ********** ***** ******, ** 73170 405-***-**** ***********@*****.***
Education
Fast Response School of Health Care Education, Sacramento, CA
Advanced Phlebotomy
Carrington College California, Sacramento, CA
Pharmacy Technology Program, A.S. Degree -2013
Certified Pharmacy Technician
Keiser University, Doral, FL
Medical Assisting – Online Campus - Course work completed
Metro Technology Center, Oklahoma City, OK
Phlebotomy, Certificate – 1999
Summary of Qualifications
Pharmacy Skills:
Dosage Calculations
Medical Terminology
Aseptic Techniques
Compounding
Labeling Techniques
Data Entry
Inventory Control
Unit dose
Repackaging
HIPAA Compliance
IV Admixture
Customer Service
Transcription of Physician Orders
Brand and Generic Drug knowledge
Professional Experience
Compassionate Care Pharmacy
Lead Pharmacy Technician 08/2024-10/2024
Uses Pioneer real-time tracking dashboard to efficiently access, manage, and maintain
patient records and files including prescription information, patient and prescriber data,
medication selection and prescription interpretation.
Contacted PBM’s to obtain prescription overrides or prior authorizations on a case-by-case basis. Adjusted prescription prices as needed through pioneer when needed to help the adjudication process.
Takes inventory, places orders, checks-in drugs and supplies, stocks shelves and removes
out-of-date items from the inventory
Quickly and accurately calculates dosages, dispenses medications, prepares/attaches
prescription labels (as well as cautionary/auxiliary labels) to bottles/ampules and fills
prescriptions for approval by pharmacist
Contacted hospice nurses for patient refills and clarification on medications along with answering their calls about patient medications and transferred calls to the pharmacist when applicable.
Rang out and helped organize prescriptions for delivery along with delivering STAT prescriptions when needed.
Northrock Pharmacy II Oklahoma City, OK 03/2021-08/2024
Pharmacy Technician
Uses Pioneer real-time tracking dashboard to efficiently access, manage, and maintain
patient records and files including prescription information, patient and prescriber data,
medication selection, prescription interpretation, answer patient questions in real time.
Uses a Parata Max to help fill prescriptions along with maintaining the Parata to ensure
accuracy.
Quickly and accurately calculates dosages, dispenses medications, prepares/attaches
prescription labels (as well as cautionary/auxiliary labels) to bottles/ampules and fills
prescriptions for approval by pharmacist
Provides excellent service within high-volume retail pharmacy while acquiring a
foundation in pharmacy best practices, medication pharmacology, pharmaceutical
calculations and prescription processing
Follows established procedures concerning quality assurance, security of controlled
substances (Schedules II thru V), and the disposal of hazardous waste medications
Checked-out customer by ringing up prescriptions at cash register; excellent cash
handling skill/experience
Takes inventory, places orders, checks-in drugs and supplies, stocks shelves and removes
out-of-date items from the inventory
Maintains cleanliness and safety of the work environment
Remedi Senior Care, Oklahoma City, OK 3/2018-3/2021
Pharmacy Technician
Uses FrameworkLTC’s real-time tracking dashboard to efficiently access, manage, and
maintain patient records and files including prescription information, patient and
prescriber data, medication selection, prescription interpretation
Flex packages pharmaceuticals in unit dose blister packs (Uhlmann)
Utilizes Paxit dispensing system to prepare 3-day cycle of unit-dose medications in
secure, easy to open bags for each resident’s medications
Performs E-Kits inventory, submits order requests, receives and checks-in medications
and supplies, stocks shelves and removes out-of-date items from the inventory
Quickly and accurately calculates dosages, dispenses medications, prepares/attaches
prescription labels (as well as cautionary/auxiliary labels) to bottles/ampules and fills
prescriptions for approval by pharmacist
Prepares admixtures and compounding medications
Follows established procedures concerning quality assurance, security of controlled
substances (Schedules II thru V), and the disposal of hazardous waste medications
Maintains cleanliness and safety of the work environment
Walgreens, Moore, OK 5/2015-5/2018
Pharmacy Technician
Provided excellent service within high-volume retail pharmacy while acquiring a
foundation in pharmacy best practices, medication pharmacology, pharmaceutical
calculations and prescription processing
Received drop-off (in-person) prescriptions and input into pharmacy's computer system
Quickly and accurately calculated dosages, dispense medications, prepare/attach
prescription labels (as well as cautionary/auxiliary labels) to bottles/ampules and fill
prescriptions for approval by pharmacist
Prepared admixtures and compounding medications
Utilized pharmacy's computer program to access, manage, and maintain patient records
and files including prescription information, patient and prescriber data, drug selection,
prescription interpretation and Medicare, Medicaid, and Insurance billing/claims
processing
Researched and resolved dosage conflicts, potentially harmful drug interactions,
insurance rejections/issues and other matters to ensure the safety and well-being of each
customer/patient
Processed prior authorizations, pre-certifications, overrides, and refills with prescribing
physician and/or insurers
Took inventory, placed orders, checked-in drugs and supplies, stocked shelves and
removed out-of-date items from the inventory
Checked-out customer by ringing up prescriptions at cash register; excellent cash
handling skill/experience
Followed established procedures concerning quality assurance, security of controlled
substances (Schedules II thru V), and the disposal of hazardous waste drugs
Processed discounts, rebates, coupons, rain checks, and specials
Maintained cleanliness and safety of the work environment
Flying J, Oklahoma City, OK 4/2014-4/2015
Cashier/Coffee Host
Greeted customers/Interacted with customers
Operated cash register—cash/check and debit/credit card transactions
Authorized gas pumps
Logged tractor/trailer numbers, operated scales, recorded weight in system
Checked in vendors (i.e., reviewed invoice, counted merchandise, verified correct
quantity, signed for order)
Set up coffee bar—brewed coffee, stocked bakery cases
Performed trend analysis—recommended substitutes for slow moving items
Prepared and cooked deli food items
Followed safe food handling guidelines
Cleaned and sanitized all work areas, equipment, and utensils
K-Mart, Stockton, CA 11/2013-3/2014
Home Merchandiser—Hard Line
Operated mechanized/manual pallet jacks to unload merchandise from trucks
Received, opened, unpacked, separated, and distributed sales floor merchandise
Priced/labeled merchandise
Scanned merchandise using handheld barcode scanner for correct aisle/shelf placement,
correct pricing and inventory management—stocked merchandise to location
Sorted and stocked merchandise on racks, shelves or in bins according to predetermined
sequence such as size, type, style, color or product code
Performed inventory counts—Identified damaged, lost, or surplus of goods and materials
stored in stockrooms
Swept, dusted and mopped stockrooms and work areas—kept clean/orderly at all times
Assisted customers in locating merchandise
Target Pharmacy, Elk Grove, CA 1/2013-2/2013
Pharmacy Technician Externship
Customer Service—processed fast fills for waiting customers
Assisted Pharmacist in filling prescriptions—pulled, packaged, prepared, counted,
labelled medications; measured/mixed suspensions; compounded ointments/creams
Stocked shelves; maintained inventory
Computer usage, PDX system, data entry
Eskaton Village, Grass Valley, CA 11/2008-11/2009
Medication Resident Care Aide (MRCA)
Dispensed medications to residents in accordance with physician’s orders
Maintained knowledge of Pharmaceutical/Medical terminology
Interacted with resident’s physicians/dental offices—faxed medical and/or medication
records, received/filed records in resident’s charts, filed resident charts
Assisted residents with daily activities—dressing, hygienic needs, entertainment
Prepared/assembled resident’s food trays for those unable to eat in dining room—
following dietary restrictions/requirements
Served meals in dining room to assisted living center and/or independent living residents
Followed food handling guidelines—maintaining food below 40 F or above 140 F
Picked up dirty food trays
Assisted in maintaining neat, orderly, sanitized kitchen/dining areas
Army Air Force Exchange Services, Beale AFB, CA 3/2005-9/2008
Laborer
Used electric/manual pallet jacks to unload merchandise from trucks
Received, opened, unpacked, separated, and distributed sales floor merchandise
Priced/labeled merchandise
Scanned merchandise using handheld barcode scanner for correct aisle/shelf placement
Sorted and stocked merchandise on racks, shelves or in bins according to predetermined
sequence such as size, type, style, color or product code
Performed inventory counts—Identified damaged, lost, or surplus of goods and materials
stored in stockrooms
Swept, dusted and mopped stockrooms and work areas—kept clean/orderly at all times
Assisted customers in locating merchandise and assisted customers with carry-outs
Emptied cart return locations and brought shopping carts into sto