Customer Service Assistant Manager
Resume:
MARYANNE GARDNER
self-starter, energentic. people oriented
Millington, TN 38053
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Cook
IHOP - Millington, TN
August 2023 to Present
Prep and cook made to order meals
Assistant Manager
Popeye's Restaurants - Millington, TN
February 2023 to August 2023
Do whatever it takes to run a great shift with great food and customer service Prep/line cook/hostess/clerk/dishwasher
Figaretti’s Italian Restaurant - Wheeling, WV
November 2020 to July 2022
Cook, host, and whatever else needed
Cook/Prep
Wheeling University - Wheeling, WV
September 2019 to May 2020
I ran the grill, deep fryer and flattop along with preping to feed over 2500 college students fresh hot food. Buffet Pantry/Line Lead
Wheeling Island Casino - Wheeling, WV
October 2017 to August 2019
Prepare desserts for buffet and keep bar full of mouthwatering desserts. Also the front line lead which includes preparation of the Asian Station, the grill and doing whatever needs to be done in order for a smooth shift.
Cashier/Customer Service
Walmart - Tridelphia
March 2017 to October 2017
Creating the excellent customer service experience is my daily goal. Prep Cook and key holder
Bubba's Burgers and Beers - Tridelphia, WV
October 2016 to February 2017
Prep all meats, produce and sauces for the daily meals Cashier/Customer Service
5 Guys Burgers and Fries - Tridelphia WV
September 2015 to September 2016
Responsibilities
Greet customers. Take orders. Prep for the day's estimate. Made fries, worked the grillgrill, dressing station and QC.
Accomplishments
I've received several bonuses and great reviews of my work ethics and performance. Skills Used
People orientation.
Direct Care Worker
Youth Services System - Wheeling, WV
November 2015 to February 2016
Responsibilities
Daily care of troubled teens in group home setting. Overseeing programs, chores and outings. Accomplishments
Great interaction with clients.
Skills Used
Patience, understanding
BSA 1/DTS 1
RUSSELL NESBITT - Wheeling, WV
July 2015 to September 2015
Responsibilities
Day treatment and in home services for mentally challenged adults, which included the total care of clients.
Accomplishments
Recognized by the Board of Directors for doing my job in a critical situation. Skills Used
Patience and caring
In Home Caregiver. Trainer
Family Service of Ohio Valley - Wheeling, WV
August 2014 to September 2015
Responsibilities
Complete care of elderly and demintia clients and training of new hires. Accomplishments
Promoted to a trainer within 5 MTS. of being on job. Skills Used
Patience. Understanding. Working with some clients whose families have given up on them is trying at times but the reward of seeing them smile is priceless. BSA-1
NORTHWOOD HEALTH SYSTEMS - Wheeling, WV
June 2012 to August 2014
Responsibilities
Caretaker of mentally challenged adults in group home setting. Accomplishments
Certifications: first aid, CPR. PASS AND DEFENSE
Skills Used
Great repour with clients, co wokers and families of clients. Assembly Line Worker. Line leader.
West Point Products - Valley Grove, WV
June 2011 to September 2013
I did the final assembly of color cartridges for various copiers and 2nd line leader of 8 co-workers.I got promoted to this position with less than 1 year on the job. Laundry\housekeeper\front desk
McLure House - Wheeling, WV
November 2010 to May 2011
I did all the laundry for a major hotel in downtown Wheeling, fill in front desk and was a back-up housekeeper(clean individual rooms and supplied residents with whatever they needed (ex. towels, sheets, irons, hair dryers, etc)
Final Shipping/Receiving -Quality Assurance Clerk
FPC Alderson - Alderson, WV
March 2005 to September 2010
Quality assurance clerk for busy distribution center and was responsible for checking, weighing, and doing all the paperwork to ship out magazines all over the US and Canada. Oversaw the overall process of the labeling and packaging of these magazines.Also had to inspect the incoming sample that were placed inside the magazines.
Sweing machine operator
FPC Alderson - Alderson, WV
January 1997 to March 2005
Used industrial sewing machine to make jackets for US Army. Was also a line leader and received Employee of the Month honors twice.
Education
Some college in Psychology
West Liberty University - West Liberty, WV
September 1973 to May 1976
Skills
• computer literate, knows how to read blueprints and sodder (1 year)
• Sales Experience
• Customer Service
• Food Service
• Shift Management
• Senior Care
• Laundry
• Assembly
• Food Safety
• Food Safety
• Cooking
• Home Care
• Caregiving
Certifications and Licenses
Serve safe management certification
June 2023 to Present
Intense course in all aspects of food management
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