Profile
Experience in multiple facets of Office Administrative, Training Coordinator, Receptionist, Senior Administrative Assistant and Team Leader combined with strong proficiency in many software applications.
Qualifications
Safety Awareness
Administration Support
Event Planning
State of Connecticut Notary since 2019
Computer Skills
Microsoft Word, Excel, Outlook, PowerPoint, Express Shipping Solutions, e-Ship Global, Enterprise v8.10 and McKesson software, and Insightly CRM database, Microsoft Dynamics CRM.
Professional Experiences
Connecticut Legal Services 06/28/2018-10/29/2024
Administrative Office Assistant
Process outgoing and incoming mail
Conduct Conflict of interest for attorneys in the CLS database for legal files
Answer general phone line and greet customer/visitors; respond to request for legal assistance by referring individuals to appropriate agency; respond to other requests in appropriate manner or refer to appropriate staff members for response.
Monitor general voicemail and return or forward messages
Support human resources and accounting functions
Collect employee travel claims; validate reimbursement claims for payment for payroll
Collect purchase requisitions from all seven office locations; create purchase orders for Finance Directors, Deputy Director or Executive Directors signature; submit all purchase orders to vendors and email PO’s to CLS legal assistants
Order and inventory office supplies
Schedule board meetings in accordance with board members availability; follow up with board members to confirm attendance at board meetings
Order/purchase food for board meetings and CLS office events
Compiled quarterly inventories and reports.
A/P scanning, completion of A/P vouchers, and semi-monthly A/P mailing
Prepare attorney fees checks for deposit
Cashing petty cash checks
Run monthly error checks and or management statistics
Maintain postage expenses tracking
Coordinate and order staff business cards
Process all purchase requests (collecting purchase requisitions, creating purchase orders, and submitting to vendors for delivery of supplies.
Forward housing decisions to all CLS legal assistant (State of Connecticut)
Monthly attorneys report for volunteer hours
Update CLS phone list for new employees
Logged all incoming checks and donations on CLS cash receipt spreadsheet
Schedule trainings such as CPR, Active Shooter Trainings, etc.
Respond to all CT prisoner letters
United Way of Greater New Haven 07/09/2015-12/29/2017
Administrative Assistant/Front Desk
Performed administrative, office support and community service activities for the organization and multiple supervisors, while providing exceptional customer service.
Primary phone coverage, telephone calls, receiving and directing visitors
Filing, word processing, creating spreadsheets, presentations, and updated the office organization trackers
Retrieving, sorting and distributing incoming and outgoing mail, prepared UPS/US/FedEx Packages
Compiled quarterly inventories and reports
Oversee all administrative aspect of conference room meetings, including booking and sending confirmations approval and denials
Maintain schedules, provided beverages services as per requests
Assembling conference room tables and chairs to facilitator’s desired layout
Maintained organization of office space, organizing and maintaining supplies in copy and storage room
Assist with community events and internal fundraisers
Assistant to the Chief Finance Officer
Assist with special projects and assume responsibility for the development, administrative, and promotion of specific projects, as required
Consistent use of Enterprise and Insightly to track information on contacts, prospects donors
Documents, database, reports, and scanning presented in a professional manner, grammatically correction, clear and logical with accurate information and work completed according to deadlines established by UWGNH members
Annual office supply budget of $15,000
Employed with Robert Half Temporary Agency
Long Wharf Drive
New Haven, CT 06511
WTNH NEWS CHANNEL 8 12/26/2013-06/30/2015
Receptionist
Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries
Coordinate pick-up and delivery of express mail services (FedEx, UPS and United Postal Services)
Maintain security by follow procedures; monitoring visitor logbooks, issuing visitor badges
Provide callers with information such as company address, directions, fax, website and other related information
CITYLINE FOOD DISTRIBUTORS
Data Entry Clerk
Data entry
Matching purchase orders and invoices
General office duties/including not limited to filing, faxing and copying documents
UNITED WAY OF GREATER NEW HAVEN
Receptionist
Answered multi-phone lines
Greet visitors
Coordinate pick-up and delivery of express mail services (FedEx, UPS, etc.)
Sort and delivered incoming/outgoing mail
Assist with other clerical duties
Photocopying, scanning files, faxing, filing and collating documents
VISTING NURSES OF SOUTH CENTRAL CARESOURCES
Scheduler
Manage both immediate and long-range schedules for Client and Caregiver in a health care environment
Answer multiple incoming phone lines
Provided information and travel directions to Caregivers
Assist with payroll and call hours in Telephony system
Office communications, reports and filing
Greet visitors, vendors, applicants
Pre-screened applicants
Assist with criminal background checks, DMV checks, drug screen
YALE UNIVERSITY (OFFICE OF ENVIRONMENTAL HEALTH AND SAFETY) 09/17/2008-08/13/2013
Training Coordinator
Provided high level administrative support to staff members covering research, editing, fact checking and proof reading to support publications and events
Provided guest packets, issue notifications of upcoming events, served as a liaison to visitors, and promote the values and image of the university
Performed multiple administrative support function including typing correspondence, liaison to students and faculty, preparation of materials for grants and contracts, editorial support for journals/publications
Provide resource to faculty and administration for symposiums, lectors, seminars, and conferences including set-up of equipment and preparation of materials
Annual office supply budget of $15,000
Coordinated travel arrangement, as well as meetings, appointments, and staff schedules
Facilitated cross-functional initiatives to achieve organizational goals by building consensus and support for shared goals.
Established goals and performance metrics and used real-time project to track to take a proactive versus response to problems and opportunities
Senior Administrative Assistant 08/17/2005-07/13/2007
Provided administrative support to staff of 30+ employees
Performed multiple job junctions including t typing of correspondence, proofreading and editing documents, travel arrangements, meetings, event planning, editorial, editorial support for publications
Planned and coordinated 80+ annual trainings, lectures, seminars, and conference including equipment set-up of facilities and preparation of training materials
Manage budget compliance for training programs
Scheduled and maintained safety training among 5,000+ students, facilities and staff annually
Performed data mergers and extrapolation for customized reports on quarterly annual basis
Maintained numerical and alphabetical files and performed data entry
Managed editorial support for quarterly employee proofreading and editing, and designs
Provided on campus safety training events and annually to ensure proper handling procedures for Chemical, Biological, Radioactive waste materials
Scheduled, coordinated, and organized 80+ annual training sessions
Generated annual training reports
Provided administrative support to 30+ staff members
Receptionist 09/03/2001-08/17/2005
Answered multiple phones
Greeted customer, visitors and venders
Coordinated the pick-up and delivery of express mail services (FedEx, UPS, etc.)
Assist with other clerical duties such as photocopying, faxing, filing and collating documents
Education
Gateway Community College (06/30/2017-12/12/2017)
Circle of Security Parenting Facilitator (Certified 03/30/2017)
Early Childhood Health, Safety and Nutrition (1st Semester A average) completed 06/03/2017 (2nd Semester B+ average) completed on 12/12/2017
Ct Notary expires 2029
References
Connecticut Legal Services, Inc
Attorney Eleanor Farrell
********@*******.***
Connecticut Legal Services, Inc
Human Resourses Manager
Christine Yanelli
********@*******.***
Ms. Randi Renee McCray
Urban Collective, LLC
62 Willis Street
New Haven, CT 06513
Cover Letter
I write in response to your ad seeking an Administrative Assistant position at your company. As a highly competent Administrative Assistant, I would bring a resourceful, flexible, and hardworking attitude to this role.
In my past positions, I have maintained an exceedingly functional office while providing administrative support for a fast-paced office environment. I have a knack for problem solving and work well independently and with little oversight. I respond to requests from colleagues and clients in a timely manner and am adept at prioritizing multiple ongoing projects.
Additionally, I:
Build immediate rapport with callers, clients, visitors and VIPs.
Handle correspondence, reports, and documents with efficiency and accuracy.
Creating reports and writing documents that support business needs.
Manage day-to-day calendars and travel arrangements for senior professionals.
I am a self-starter and excel at inventory management, meeting support, and event planning. I am also deeply familiar with Microsoft Word, Excel, PowerPoint, Outlook and adapt quickly to new programs.
My resume is attached, and references will be provided at your request. Please feel free to contact me at 203-***-**** via email at *************@*****.***.
Sincerely,
Tamara D. Hall
Administrative Assistant