J J
jyoti jacob
Professional Summary
Accomplished Lead Test Engineer with over a 17 years of experience in quality assurance, specializing in user acceptance testing (UAT), test automation, performance testing, and Agile methodologies. Proven expertise in developing and executing comprehensive testing strategies, leading UAT efforts, and designing automated testing frameworks using tools such as Selenium, Cypress, and Tosca. Skilled in integrating automated tests into CI/CD pipelines with Jenkins, utilizing Zephyr for Jira integration to enable continuous monitoring and real-time reporting. Demonstrated leadership in cross-functional collaboration, having served as a Scrum Master on multiple occasions, facilitating Agile ceremonies, and ensuring successful project delivery within defined timelines. Technical proficiencies include Java, Python, PHP, JavaScript, MySQL, SQL Server, AWS, Azure, Docker, and Kubernetes. Educational background includes a Master of Science in Computer Engineering Technology from Bhartiyar University, India.
Work History
SAP America Inc. - Concur - Software Lead Test Engineer Reston, VA
05/2014 - 05/2024
Testing, Automation, and UAT Leadership:
Developed and executed comprehensive UAT strategies, plans, and schedules aligned with project deliverables and timelines.
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Directed UAT efforts, managing scope across applications, overseeing execution, and validating software fixes to ensure release-readiness.
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Designed and implemented automated testing frameworks for web services, cloud platforms, and APIs using Selenium, Cypress, and Tosca, ensuring robust and scalable solutions.
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Collaborated with data science and product management to develop testing strategies, ensuring application functionality met business requirements.
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Leveraged Java OOP principles and annotations in TestNG to create modular, reusable, and flexible automation frameworks.
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Integrated automated tests into CI/CD pipelines using Jenkins, leveraging Zephyr for Jira integration to enable continuous monitoring, seamless test management, and real-time reporting of test execution
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**********@*****.***
9104 Forest Shadow Way, VA 22039
Bold Profile
Skills
Performance Testing:
Cross-functional Collaboration and Stakeholder Management: Testing Execution, Defect Management, and Reporting: Team Leadership and Continuous Improvement:
results. This ensured streamlined workflows, enhanced traceability, and rapid feedback loops for accelerated delivery cycles. Acted as the primary liaison between business users and IT teams, fostering collaboration, managing expectations, and ensuring alignment throughout the project lifecycle.
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Led performance testing initiatives for SAP Concur Travel & Expense and Invoice modules using LoadRunner and JMeter.
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Developed and maintained LoadRunner VuGen scripts for HTTP/HTML and Web Services protocols, simulating high-volume transactions.
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Identified and resolved performance bottlenecks, improving response times by 30% and enhancing system stability through collaboration with product and development teams.
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Partnered with product owners, stakeholders, business analysts, and QA teams to align testing processes with project objectives for seamless product rollouts.
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Conducted knowledge transfer sessions with solution architects, developers, and business teams to enhance workflows and ensure project success.
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Delivered regular updates on UAT progress, risk assessments, issue tracking, and test status to stakeholders.
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Executed Smoke, Functional, Regression, Integration, and UAT tests across platforms, including Android and iOS applications.
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Monitored logs using Kibana to debug issues, facilitating quicker defect resolutions in collaboration with development teams.
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Extensively used SQL queries to validate backend data integrity and ensure consistency with business requirements.
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Performed server-level tests during deployments to ensure QA sign-offs and production-readiness.
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Tracked, managed, and prioritized defects during UAT, ensuring timely resolution and communication with stakeholders.
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Led and mentored UAT business leads, conducting enablement sessions to enhance technical skills and testing expertise.
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Identified opportunities to improve UAT processes, introducing best practices and innovative solutions for testing efficiency and accuracy.
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Fostered a collaborative and high-performance team environment by encouraging open communication and knowledge sharing.
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Strong experience with Agile and Scrum methodologies, fostering team collaboration, iterative development, and continuous improvement.
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Proven ability to serve as a Scrum Master, facilitating sprint planning, daily stand-ups, sprint reviews, and retrospectives for multiple teams.
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Expertise in creating and managing Agile artifacts such as product backlogs, sprint backlogs, and burn-down charts to track progress and maintain transparency.
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Roles:, Lead Test Engineer, PHP
Developer Domains: Finance, Travel,
Health, Retail, Telecom, E-commerce
Software Development Life Cycle
(SDLC): Agile/Scrum, Kanban, Waterfall
Software Testing Life Cycle (STLC): Unit
Testing, Integration Testing, System
Testing, User Acceptance Testing (UAT),
Web Testing, Database Testing, Mobile
Testing Analytics and Intelligence:
Cognos, Azure Cloud Platforms: AWS,
Azure Testing Tools: Tosca,Selenium 4,
Cypress,QTP, AutoTest Complete,
Postman, Rest Assured,Load Runner,
JMeter, Cypress, CodeceptJS Test
Frameworks: Selenium, Cypree, AccelQ
JUnit, TestNG, Cucumber, FastAPI, View
JSProtractor,Celery Test Case
Management Tools: Zephyr Bug
Tracking Tools: Jira, Azure DevOps
Programming Languages: Java, Python,
RHEL, PHP, JavaScript Databases:
MySQL, SQL Server, MS Access, Progress,
RDBMS, Azure SQL Database,MangoDB
Source Control Management: Git,
GitHub, SVN Build Management Tools:
Gradle, Maven Continuous
Integration/Deployment: Jenkins, Jenkins
Pipeline, Azure Pipelines, AWS CodeBuild
Containerization Tools: Docker
Orchestration Tools: Kubernetes Data
Integration and Analytics Tools: Data
Factory, Synapse Pipelines, Cognos, IBM
Sterling B2Bi/SI & IBM Transformation
Extender AdvancedApplication Lifecycle
Management Tools: Polarion ALM, Helix
ALM, DOORS, PLM Microservices &
Web Services: Understanding and
application, including tools and
technologies for HTTP protocols and REST
API Testing: REST, SOAP, Swagger,
Postman Office Tools: Word, Excel,
PowerPoint IDE Tools: IntelliJ IDEA,
Eclipse
Education
06/2004
Open Text-GXS - Test Engineer
Gaithersburg, MD
01/2012 - 05/2014
Skilled in guiding teams to adopt Agile principles and best practices, ensuring successful project delivery within defined timeline.
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Proficient in coordinating cross-functional teams and ensuring alignment between stakeholders, development, and QA teams for seamless product releases.
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Adept at managing Agile tools like Jira and Azure DevOps to plan, track, and monitor project execution effectively.
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Prepared Test plans, Test Scenarios and Test Scripts as per functional, Business requirements
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● Coordinating the Releases to Test and Integration Environments Conducted walkthroughs with team members and assigned tasks to team members
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● Implemented Automation Framework with Selenium and QTP
● Executed SQL queries to validate the Data in the back-end using Toad
● Used Jira and Rally for Test Script executions and Defect Tracking Tools Monitored the Logs using Splunk & Putty for issue debugging to help Dev Team in quicker resolutions of the defects
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Conducted Knowledge Transfer Sessions with the Solution Architects, Developers and Business Team from Time to Time to share the Knowledge
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● Conducted Demos to the Business Team and Product Owners Involved in meetings with QA Mangers, Developers and business users for project planning and implementing different QA methods
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Performing server level tests during the code deployment for the server level QA sign off
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Extensively worked on Execution of automated scripts, analyzing the results, enhancing the scripts
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Assisting the development team, Technical Infrastructure Team, during the integrated releases and major implementations
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Responsible for Daily status, attend the bridge meetings showing progress and future testing efforts in Scrum Meetings.
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Education
Tamilnadu, India
References
On Request
Skills
Bhartiyar University, India
Tamilnadu, India
Master of Science: Computer Engineering
Technology