professional summary
experience
El Cerrito, CA *4530
W: **********@*****.***
Performance Management
Business Development
Financial Management
Business Administration
Expense Tracking
skills
•
•
•
•
•
leona
sheehan
l s
Goal-oriented Manager dedicated to continuous improvement and driving positive business impact. Talented problem-solver and leader with high-level business and financial acumen. Motivates teams to reach performance goals and business objectives. Capable and experienced working in challenging environments. Excited about opportunity to take next career step.
Security Public Storage El Cerrito, CA
July 2023 - Current
Manager
• Established fruitful working relationships with employees, management and vendors.
• Conducted performance reviews for team members.
• Managed daily operations of department or company. Delivered excellence in guest service and quality control of operations to attain company mission.
•
• Hired trained, and mentored new employees.
Marin Oral Surgery, Alex Kashef, DDS, MD Corde Madera, California January 2022 - June 2023
Front Desk Receptionist
• I obtained great customer skills and appreciation for my work.
• Answered basic questions and provided information to patients and family members.
• Protected patient data through strict compliance with HIPAA requirements. Cultivated to maintain neat lobby areas and greeted each person promptly. Managed front desk operations during busy clinic hours efficiently.
•
Kushagram El Cerrito, CA
April 2017 - June 2022
Manager
education
language
Monitored environmental conditions to maintain ideal temperature, humidity, and light exposure for plants.
•
Directed to properly maintained facility and repair, regularly inspecting premises and coordinating corrective actions.
•
• Trained new employees on inventory management processes and software systems. Coordinated deliveries from suppliers by receiving shipments, verifying contents against invoices, unpacking merchandise, and restocking shelves as needed.
•
Verified proper identification for customers to ensure compliance with age restrictions and regulations.
•
Managed cash register duties, including opening/closing procedures and daily reconciliations of till.
•
Oversaw customer complaints professionally while working towards satisfactory resolutions for all parties involved.
•
Packaged purchased items securely in accordance with company policies and legal requirements.
•
Certification
Berkeley Adult, Berkeley, CA
Medical Assistant and Medical Terminology
April 2012
English - Advanced