Business Analyst

KANIKA KALANI

Phone: 515-***-**** ***********@*****.*** Aurora, CO

TECHNICAL SKILLS

Languages: SQL

Databases: Oracle, MySQL

Analysis Tools: Crystal reports, SAS, Tableau, and Micro Strategy

Tools: Oracle Financials R12, Monarch, Rally, Jira, Navigate, MS Office, MS Excel, Oracle CRM, TFS, Salesforce, Smartsheets, Confluence, Monday.com, Visio

Certification: ITIL Certified

EDUCATION

Master of Science – Management Information Systems (BI) GPA– 3.9

University of Colorado Denver – Denver, CO Dec 2017

Master’s in Business Administration – HR and FINANCE May 2009

Rukmini Devi Institute of Advance Studies, Rohini(Delhi) affiliated to GGSIPU

Bachelor in Business Administration - Banking & Insurance May 2007

Maharaja Surajmal Institute, Janak Puri(Delhi) affiliated to GGSIPU

WORK EXPERIENCE

NIC Colorado/Tyler Technology Denver, CO

Product Analyst (Payments Product) July 2023- November 2024

Managing daily scrum meetings and velocity for the team

Planning active and upcoming sprints

Researching the project for feature upgrades and presenting to the leadership for approval

Communicate requirements as epics and stories. Consult with designers on mockups and prototypes. Consult with engineers on technical solutions.

Validate designs and requirements with stakeholders. Guide development and testing of new features.

Document features and functionality for future reference. Demonstrate and train features for stakeholders. Validate features with early adopter clients.

Evaluate incoming requests, requirements, and suggestions. Maintain a backlog of planned development work. Organize releases of product features. Validate priorities and plans with stakeholders.

Business Analyst/Project Manager December 2021 – July 2023

Identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives

Identify and document business rules, functional requirements, system workflows, and project milestones based on design and scope of work

Assist with building project specifications, user integration guides, training documents, identifying business processes, and providing recommendations related to proposed solutions

Manage project activities to achieve stated project goals, objectives, budgets, and schedules.

Develop key project documentation, including, but not limited to, task orders/work orders, statements of work, requirements, and specification documents

Work with the cross-functional teams to identify, articulate, and mitigate project issues and risks.

Create a project board on Jira.

CPI Card Group Littleton, CO

Business Systems Analyst December 2019 – March 2021

Identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives

Skilled with Microsoft Teams and SharePoint to design and/or use sites to store documents where they are easily accessible to the appropriate people.

Collaborate with multiple internal teams to determine new CRM solutions priorities, plan releases, and maintain related roadmaps and product releases.

Experience in completing project documents and flow charts.

Designing new business process flows.

Support the business through monarch requests and helped in upgrading ERP system (Monarch)

Created test plans and test strategy. Wrote and executed test cases for upgrading Monarch.

Created test reports for manager review.

Performed functional and user testing on all modules.

Conducted pre-release/post implementation testing. Performed regression testing around the main modules.

Reported defects and errors to EFI.

Worked in agile environment to design, develop and execution of test cases.

Analyzing Data through SQL, Crystal reports, Oracle OA

Using Navigate for ticketing system

Uploaded documents on confluence and managed users, permission to the different departments and their team members.

Digipulse Technologies Remote(part-time)

Quality Assurance Analyst August 2018- November 2019

Created and analyzed business and functional requirements (BRD, FRD) documents to understand all the requirements and application.

Wrote test cases for user stories as per the business requirement and process flow for account opening application for Investment companies.

Used Quality Center 12.0 to organize requirements to store and manually execute test cases and log/track defects.

Performed functional and regression testing by executing test scripts

Used MS Excel to maintain test cases and execute test scenarios manually.

Using Jira for track defects and user stories.

CH2M Hill Englewood, CO

Oracle System Support Intern June 2016 – August 2016

Prepared Business and functional requirement document for the P2P Module. Functional consulting for R12 E-Business Suite applications.

Manual Performance testing Oracle modules

Analysis of the current system by interacting with business and cross-functional team.

Supporting solving Day-to-Day End–User problems.

Direct interactions with users and seeking information as required for resolving issues.

Documenting the iProcurement and Purchasing module training for the end users.

Maintained an Excel for the team with all the open Microsoft CRM tickets, and TFS.

Built a team business process workflow for the new hires in the functional team.

Wrote test cases for user stories as per the business requirement and process flow.

Built a team business process workflow for the new hires in the functional team.

Did manual performance testing and wrote test case for oracle application and send the test case to the development team to fix the performance.

Used Rally software to track defects and user stories.

Used SQL for data retrievals, manipulations, verifications, and analysis.

CONNEXTIONS Centennial, CO

Corporate Recruiter June 2013 – April 2014

Staffed personnel requisitions of corporate office (Orlando, Florida) as well as North Caroline, Colorado, Texas, Rhode Island, Arizona, and Indiana. Oversaw permanent as well as seasonal placement. Managed the recruiting process, including job postings, sourcing, resume review, pre-screening, assessment, interview process, offer, background screening, and references. Searched for professional candidates for 10 call centers.

Management of the complete recruitment life-cycle for sourcing the best talent from diverse sources after identification of manpower requirements from sourcing, scheduling, extending offers, making offer letters, initiating background checks, Drug screening, reference check, hiring and doing onboarding in the system.

Screens and evaluates prospects to ensure the best candidate for a prospective employer from entry level to higher level

Directed web-based job board agreements and publications/postings via Career Builder, LinkedIn, and other job portals

EQUIFAX Des Moines, IA

VOE (Verification of Employment) January 2012 – July 2012

Outbound contact via phone, fax, or email to validate/complete requested data.

Must electronically document data after each inquiry.

Data research and documentation of information requested (i.e. addresses, phone numbers, company names).

Review consent forms to ensure accuracy.

Planman HR Delhi, India

Recruiter January 2009 - June 2011

Recruitment life-cycle for sourcing the best talent from diverse sources after identification of manpower requirements from sourcing, scheduling, extending offers, making offer letters, initiating background checks, Drug screening, reference check, hiring and doing onboarding in the system.

ACADEMIC PROJECTS

Database Management Project – Auto Insurance Company

-Selected the application area and designed initial ERD, table design using MS Access.

-Developed database to support the daily operations.

Business Intelligence Project – SAS Project

-Generated reports to know the product line sales and brand which is most popular among the customers and customer satisfaction.

-Generated reports to know the cause of illness among the patients.

Project Management – Implementing ERP systems

-Implementing the ERP systems across all department of the company to improve efficiency.

-Worked in a team to make the scope plan to start the project by using Project Libre for the Gantt chart to forecast the time, resources, and budget for the project.

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