Credit Card Order Entry

Francine Savage

**** ********** **, ******, ** **506

Ph: 630-***-****

**********@*********.***

Professional Summary

To obtain a position that will maximize my clerical skills & experience with warehouse environment. I have 16 years’ experience in a warehouse environment and a total of 26 years in an office environment. I’m dependable, initiative-taker, and an analytical person.

Skills

Hardworking & initiative-taking

Adaptive person

Organized

UPS Worldship & FedEx

LTL Freight Shipping

BOL’s & Export Documentation

Excellent Attendance

o SEKSurbond- Aurora, IL 60506- March 2024 (Seasonal)

oManufacturing & Distribution

Employer

o Order Entry/Order Management: Handle the accurate and timely entry of customer orders into Sage 100, ensuring precision and adherence to specific order requirements.

o Enter order, shipping details and invoice information into third-party portals, maintaining accuracy and timeliness.

o• Freight Bill Processing: Process and track freight bills, ensuring accurate invoicing and payment. Collaborate with Logistics Team as needed.

o • Invoice Matching: Ensure invoices are accurately matched with corresponding purchase orders and receipts, minimizing errors and discrepancies.

o• Electronic File Organization: Maintain a structured electronic file system, making documents easy to find and access when needed.

o • Credit Card Reconciliation: Monitor and reconcile credit card transactions to maintain financial accuracy.

o • Paperless Office Environment: Contribute to our commitment to environmental sustainability by maintaining our paperless office environment, which includes organizing and digitizing paper documents.

o • Multi-Tasking: Demonstrate the ability to juggle multiple tasks, especially during busy season when workload increases significantly.

Employer Ryder Logistics –North - Aurora, IL March 2023 to March 2024

Distribution

Check truck drivers in and out.

Coordinate inbound and outbound loads.

Assign dock doors for inbounds/outbound activity in accordance with warehouse direction and vendor assignment in warehouse.

Verify the accuracy of shipping and receiving documents.

Partner with inventory department to resolve any discrepancies.

Assist in appointment scheduling as needed.

Update required reports on a timely basis.

Communicate with customers and assist with customers' needs.

Other duties as required or assigned.

Employer Thermamax Inc, September 2, 2014, to February 2023

o Manufacturing & Distribution

Purchasing Administrative Assistant March 2019- Current

Purchasing any office supplies

Any tools needed for employees to do their job.

Ordering parts from Suppliers

Negotiating pricing with Suppliers

Negotiating Carrier Pricing

Tracking when material needs to be order from Supplier.

Tracking the amount of material that is going to be needed to cover customer demand for 6 months

Tracking safety stock

Tracking Relocation material (manual process)

Running to a local supplier for material

Year-to-year forecast for customer demand done monthly spreadsheets.

Order tracking spreadsheets- weekly

Material Scrap Logging

Entering new parts and pricing into the database

Determine if material needs to be shipped Ocean or by Air

Asset the Logistics Manager and Purchasing Manger where needed.

Shipping, Receiving & Warehouse Supervisor

Warehouse Supervisor- 2015 to March 2019

Supervised a small crew for warehousing and dock.

Printing customer orders for the day/week for the warehouse to start picking, packing and get ready for processing.

Verify with the warehouse that all parts are picked for an order to be processed.

Provide ideas for continuous improvement.

Making sure all employees know their task for the day.

Make sure incoming freight was received through the company software and inventory was put away.

Tracked daily incoming freight from out of the country Suppliers.

Follow up with freight that may be delayed.

Overseeing freight coming in and going out

Follow up with any back orders and when Production will have this material ready.

Follow up with any material that is late with delivery causing a delay in customer shipment(s)

Attending meetings that pertain to any warehouse and customer concerns.

Holding weekly /bi-weekly employee meeting

Cover the Shipping and receiving if there is an absence.

All warehouse and dock training

Given written Forklift training test to be turned into Safety Department for driven testing.

Working in the warehouse and on the dock to assets where needed

Shipping and Receiving Sep 2014 – March 2019

Data Entry

Order Processing

UPS WorldShip

FedEx –Small Parcel

Freight Quoting

Managing incoming and outgoing material

Route customers order through their routing website.

Submitting ASN’s (Advance Shipping Notice) through customer’s Portals

Scheduling freight carriers for the daily pick ups

Collecting incoming Bills of Lading and packing slips for the incoming freight

Setting up discounted pricing with freight

Set up website site for freight carriers and customers – login and passwords (for all employees that need them

Collecting incoming Bills of Lading and packing slips for the incoming shipment

Following up with carrier(s) if freight has not noticed the scheduled day and rescheduling the pickup(s)

Scheduling incoming freight

Employer Import Logistics Inc, Aurora, IL 9/2007-7/2014

Logistics

Warehouse/Shipping Office

Data entry

Ordering all warehouse supplies

Maintaining office equipment, changing toner, call for equipment repairs.

Provide ideas for continuous improvement.

Creating spreadsheets for quick reference information

Providing support to the material managers and warehouse supervisors

Freight spot quoting, routing, and claims

Schedule daily freight pickups

UPS WorldShip & FedEx – Small parcel shipping

Oversee and build relationships with freight carriers and sales representatives.

Prepare shipments in Accellos software daily and uploaded nightly for invoicing.

Creating the BOL’s for the freight shipments, making sure all pages are filled out completely.

International freight shipments- creating the commercial invoice and making sure all the proper paperwork is attached to the freight and the driver’s copy of the BOL.

Make sure all the proper paperwork goes to the correct client and material managers daily.

Work with the clients to make sure that all shipping requirements are met to accommodate their customer.

Employer Dr. Chitra S. Madhavan M. D., Aurora, IL 9/1997-9/2007

Office Manager

Managing a one physician medical office

Scheduling patient appointments & keeping track of the Dr’s meetings.

Submitting patients’ referrals for specialist visits & hospital procedures

Patient billing, co-payments, insurance verification

Ordering office and supplies and medical supplies

Verifying patients’ insurance with the insurance company

Managing the answering service and checking the answering machine

Assisting the Dr. when needed

Education West Aurora High School-1985-87

Thompson Education Direct- (Diploma) -2003

WMS: Buroware, Accellos, SAP, Sage100, Swop

Computer Skills MS Excel, MS Word, Power Point & Outlook

References Available on request.

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