Medical Records High School

Jessica Kincaid

Phone: 715-***-****

****************@*****.***

Education

High school graduate; Three Lakes High School, currently taking online courses through NWTC Employment History

Crossroads Care Center

August 2022 till Present

● Medical Records Director

Assisted with leadership among management and floor staff. Assisted with project delegation and follow through

Scan all paper documents and enter data into resident charts timely

Review and ensure documentation for resident appointments

Update and Upkeep facility code books

Obtain and provided medical records upon request

Contact physicians to obtain signatures for all verbal and telephone orders timely

Complete facility audits as needed and requested

Assist team/facility with maintaining a clean, safe, positive environment for residents and staff

Ensure units were well stocked and organized with clinical documents for efficiency

Utilize Point Click Care computer system to upload documents, update charts as well as other clinical submissions and documentation

Experience utilizing excel and word

Communicate with resident families, POAs, and guardians

Attend daily/monthly staff meetings

Starlight Centers for Inclusion

February 2020-August 2022

● Assistant Director/Registered Behavioral Technician

Lead a team of behavioral technicians by scheduling, delegating projects and ensuring follow through and providing support both physically and emotionally.

Data entry - Observe, monitor and record emotional and behavioral issues in new clients

Create monthly lesson plans for clients and Behavior Technicians

Provide treatment utilizing a behavior analysis method to children diagnosed with autism spectrum disorder

Observe and respond to different behaviors, with the intention of helping to alter negative behaviors and enforce positive ones

Implement programs, monitoring progress, revising goals as needed

Collaborate with client’s support team and other allied specialist

Document sessions

Ensure client safety

Conduct interviews for new employees

Train new employees

Maintain clean/safe environment

Crossroads Care Center

August 2018-November 2019 (advancements)

● Social Services Assistant

Provided clerical support to social service director

Conduct resident interviews

Assisted with MDS collection

Utilize Point Click Care to input MDS submission

Data entry

● Health Unit Coordinator

Entered orders and data into resident chargers

Handled day to day administrative tasks for skilled nursing unit and rehabilitation unit

Scheduled appointments and diagnostic test

Transcribed physician orders using Point Click Care computer system

Corresponded with families, guardians and residents regarding upcoming appointments

Provided support to doctors, families and residents to find the best plan of care for residents.

Attended to phones, taking messages, transfering calls

Prepared electronic record and papers forms for admissions, discharges and transfers

Greeted new residents and families

provided customer service within job scope: meal pass, made beds, answered call lights, passed water etc..

Ability to multitask, assess facility needs and provide support to other departments.

Assist the medical records department with thinning charts, filing.

Ensure units were well stocked and organized for efficiency Three Lakes Pharmacy

2015-2018

● Clerk

Cashier

Ordering Supplies

Stocking Shelves

Customer service

Close store

Answer phones

Old Town Saloon

2016-2017

● Dishwasher

● Prep cook

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